The location is great. The condo is large with really nice, up to date kitchen and bath. The manager was very reponsive. The things I wished I knew check in (getting keys, fobs, QR codes, parking hang tag) is a process. Be patient and build in time to go through the steps. Once you figure it out it was not a huge deal...and we always felt safe and secure. Not many amenties,,,so when in doubt, bring it with you or plan to buy it. Including a plunger!

Accurate description of property with very responsive host. We felt the best part was the location and have already booked again!

Fun stay in Flats with access to great restaurants as well as easy and close access to all of Cleveland. Management company very helpful and responsive to questions.

This is an excellent property if you visit Cleveland for business or pleasure. It was comparable in price to any of the top hotels and much nicer and convenient to get to the flats or anywhere in Cleveland

My husband and I have been visiting the Flats for 7 years for our bi-annual 3-4 night date vacation. We have stayed at near by hotels but this penthouse by far blows away the hotels. It's spotless beautiful open floor plan feels upscale, professional, and fun as well as comfortable and relaxing. The penthouse window and patio skyline was beautiful and there is rooftop deck that has an amazing view of the lake and incoming barges. The penthouse is located directly above and across from all the best Flats eatery and bars. The tenants of the building were kind and welcoming. Communication with property management was prompt, flexible and accommodating for any questions or last minute needs. Their response to any of our questions was within minutes! They were super nice and provided easy to follow detailed instructions for check in, the stay, and check out. We especially liked the short instructional videos they provided for check in and the parking garage. We will not stay anywhere else but this penthouse when visiting the Flats from now on! Thank you Azim Team for our much needed blizzard getaway :)