Not what was promised. It said there was breakfeast at a nearby reataurant. This is not true. You get a box with a waffle, apple juice, a kids yogurt and some candy.... The room was also dirty on multiple aspects. At least the sheets were clean, but that was all. Also it says there is a luggage room, but you have to leave it in the middle of the hallway where everyone passes. The only positive is the location.

This hotel is extremely poor and not worth a single penny or a worth in your time. I am going to list the reasons why and also the reasons why that same day I decided to check out early and leave the key at the door - Hygiene - Extremely poor, rooms are crumbling apart and fixed with puttey, hairs still in the grills of the shower and mould everywhere you look. Within the first 3 hours I was bitten by what I assume is bedbugs and that’s when me and my partner decided to pack up and leave. - Room - Room was a mess and got given a thin blanket on the top floor with thin walls and thin windows. It was unhygienic, mouldy and falling apart for the price of £56 it was a rip off and I admit that I didn’t read the reviews beforehand but this was beyond digusting and should be shut down for good. (They have a non refund policy so good luck getting your money back) - Stairs, we had to climb Everest twice to climb those stairs and it was stupid absolutely stupid we were in room 19 and it was at the top floor and honestly it was the hardest job ever and do not recommend if you have suitcases or luggage - Customer service, was very very brief and was very awkward and I would be when you are crammed in a room smaller than a janitorial cupboard. Overall out of 10 I would give this a 0/10 waste of time and money and don’t recommend going to this place like ever only would go for the surrounding area. Note: left 3 hours after booking in and went to a local premier inn for better value t

Very poorly maintained properly

Every Underground train was to be heard like an earthquake. The room was not really cleaned .

Breakfast in a box Yerstaday nobody to open for breakfast so we can’t eat Towels are not changed and room os not wash

Good for a basic stay. No issues. Front desk staff was nice.

The man at the desk was incredibly nice and

You really do get what you pay for! This place is shabby and seriously needs a reno. The rooms are very tiny and very in need of an update

Needed to be decorated

The hallway had a stench. There is no microwave anywhere in the property. No intercom in the rooms. Breakfast was terrible. The bathroom and toilet was tiny. The front desk attendant often goes outside to smoke and leaves the door open, redirecting the smoke back into the property. Only good thing about this property is the rate.

our experience in hotel it’s good! Simply hotel but amazing location, closer the Paddington station and Hyde park. The breakfast is self-service but is good, in room has tea, milk and coffee. We will back in future!

The room is so cold.

Awful stay. Tiny box room. Bed doesn’t fit no hot water no heating. I was out from 6am until midnight and came back to a cold room and cold shower. Never again

Super

The room was very dated and had electrical wires sticking out everywhere. It was a cramped room but even though it was grubby and in need of a good scrub the bed was clean and comfortable. On the second night we could hear vermin in the room so we called reception who moved us to the top floor. It was all a bit of a rush at 13 am and the next day after leaving the hotel we realised that the vermin had chewed/scratched their eat through my partners bag and helped themselves to the chocolate that was inside.

Tiny "double" room could hardly move

Fantastic location for Paddington station and Hyde park. Some great places to eat near by

Absolutely do not stay here. We walked in and already knew it was going to be bad. We stayed all of 2 min before booking something else down the road. The whole place is dirty and there was very clearly hard core drug (H) usage going on in the room next door.

Very small room for what we paid. The bathroom didn’t even have any room to put anything down on, the drains were clogged, the room service didn’t even give us new sheets or pillows. I do not recommend this hotel.

Great location for accessing the transport links via Paddington. Ensuite facilities seemed new, very clean, although shower cubicle very small. Not much space in the room itself, but this seems to be normal for this rate in London. Breakfast was a very basic boxed-breakfast that was collected from a fridge in reception. Walls very thin. Thankfully the people next door were not too noisy. There was free wi-fi available, which we didn't need to use as already had good mobile data. Overall, for a one night visit in London, generally quite pleased - most important thing the room was very clean (bathroom, towels, bedding). Great location for connecting with the underground (Paddington) and also bus links, most convenient. Not much interaction with staff, just check-in and check-out, but those we saw were friendly and helpful. No problems. Would be happy to book again.

I liked that I could open the window for fresh air.

Great staff and location! No frills but comfortable.😊

Check in was great. Able to leave my luggage in a storage area prior to check in time. Had a room next to the elevator which was loud. It sounded like there was construction being done nearby. No toiletries provided. Not able to fully open window. No fan so there was lack of circulation. It was warm in the room.

The hotel is priced right for a college student or adult that needs a simple room with no amenities. The location is ideal to Paddington Station and several restaurants but definitely no frills!

Stayed for three nights. Both rooms were quite worn, but clean with comfy beds. Superb location.

It is an old building that does not offer very comfortable accommodation and there are subway trains running underneath the building and it is noisy. But you can get used to it. But the building is in a very nice area and close to Hyde Park, Buckingham Palace and many other interesting places. I was disappointed that the description on Hotels.com was different from the reality. They write here that the breakfast for this object is in a nearby restaurant, but in fact there was a refrigerator with boxes witch contained a yogurt, an applesauce, a compote and a small bottle of water. The room was very small, about 3.5x3 m including the bathroom and the bed, which is quite small for two people. It might be fine for very undemanding visitors, but the room didn't seem very clean. The only plus here is the location and the big minus is the untrue description about breakfast and accomodation.

Clean and comfortable Near to Paddington station so a handy base We didn't receive a breakfast which we were told it was inclusive

It needs investment and some much needed maintenance

The hotel is very easy to locate. Very accessible to public transport with plenty of shops around. There is no lift in the hotel. Packed breakfast. There’s not enough room to shower or to wash in the sink. I did not bother to wash or shower at all. I’m not complaining… I’m just stating that I get of what I paid for. That’s all.

Oh my! No window In the room. Very tired furnishings and room. Rough bedding. No breakfast. Clean though! We made other arrangements and left asap. Not for me.

Front desk person was great. Room was good enough, a little hot and the temp turned out to need to be adjusted from the front desk which we didn’t find out until the next morning. Very convenient to Paddington Station and hood for a quick stay. Not fancy but like I said..good enough!

Customer service here is non-existent, and they won't remind you about the "breakfast box" you can get in the AM which is decent. Proximity to Paddington is a plus, but make sure you take a fast shower because the hot water runs out in approximately 5 minutes.