The shower did not work, the bed mattresses were hard as as a board and still in their plastic wrapping. I was charged for 5 nights even though I only used 4 and I let them know this up front, within change policy. I have contacted them repeatedly via phone call and text messages. They refuse to issue a credit for the night I did not use

The property looks derilict, the AC didn't work and the furniture was worn down. We spent one night trying to touch nothing and then left. Read reviews before booking a hotel. If we had we would have steered clear of this place.

STAY AWAY!!! Most digusting place ive ever seen we couldnt even stay there, we checked in and went to our room and omg where do i start!! Stained covers stained walls cigarette smoke in the room like someone had just smoked in there the building was delapedated and should probably be condemed the bathroom was even worse!! Dont belive the pics people!!! We i told them we were not staying in the piss poor conditions he would not refund our money all he said was too bad!! Went to the comfort inn instead and it was fantastic!! I told them about the other place and they said ya we know about them they scam everyone!!!

Very nice place, very kind personnel, nicely located. I would come back. Recommend

wonderful bed, nice sleep, extra clean. large TV, nice pool.

The property is nothing like they show in the pics. They are under construction and all the garbage is outside the building. They combined two hotels Travelodge and cloud 9 . Which one is more run down than the other. The property is run down they don’t even mow the lawn. We reserved 3 rooms in Travelodge and they tried to put us in cloud 9 on a second floor with all the garbage in the way of the entrance. We argued with them for 2 hours before they gave us rooms on the other side which was Travelodge. First they said they didn’t have extra rooms and after 2 hours they finally said they would fit us in. I don’t understand why they didn’t give us the rooms in the first place. We were hungry and tired of driving 41/2 hours. We were very upset. Aside from that they kept looking at us like if we were going to do something to the property. And the last day as soon as we gave in the keys one of them ran to look in the rooms, like if we were going to vandalize them or something. Even though the furniture is really really old you can’t even touch it it’ll break!!! Customer service was absolutely terrible!!! Owner claims there was a language barrier!!! Sorry not our fault!!!

The property has several buildings, some under construction. When we booked, we had no idea. Our room was in the area under construction! Not sure if our room had been done or not but if it was overhauled, the owners went super cheap. I need more apace to mention everything that was wrong so I'll just say don't book here in 2024 because it’s not acceptable.

Was locked out of my room with a faulty key card.. couldnt contact front desk as they leave for the night and had to call the cops to help me get in when owers finally showed up. No microwave despite it listed having one, and fridge was falling apart. AC hardly worked.

The worst experience that I ever had, they try to accommodate us in the hotel next-door , Cloud 9 inn&suites, which I refuse after I saw the condition of the place, It was under construction far away from everything, And the guy said that I can cancel it if I want, but they charge me for one night, I told them that I didn’t pay for the hotel they were they were trying To put me in, This people made me lost like two hours talking with Expedia and my credit card Because they were refusing to reimburse me, After all the hustle and And two hours they decide to give me the rooms in the other facility which was already originally purchased.

will never stay here again. the air conditioning barely worked. there was a dripping faucet that kept us up all night.had trouble with the key card and the ad says the office is open 24 hours but when we went to check out at 7 there was a sign that says office dont open til 8

No open could not check in

Decent size room, views from hotel are great

Appeared to be under new management and renovation, but probably shouldn't be open right now. Room was seedy - there was a squashed cockroach on an old telephone book, the shower didn't work great and was leaky, there were stains in the sheets. There were scrapped appliances all over the property. The layout is confusing and some parts of the building are inaccessible. The pool looked clean though!

Nice view from the pool. Rooms had carpet and were quite dirty.

The staff were amazing. The room was Large, bed comfortable and the tub worked! The pool was a delight!

This is a CHEAP hotel. People gather on chairs on the walkways by the front doors and smoke cigarettes and marijuana. Mattress does not have a cover on it, just the bare sheet. There was no trash can in my room. Seals on windows had failed - I thought they had frosting on them as I couldn’t see through them. Carpets looked like they needed a really good deep clean. Stayed 4 nights - no room service at all.

Where do I start? Bed bugs, broken toilet, mold seen and stank, keys that don’t work, staff never available, tried to charge twice, pavement cracked, pictures online CLEARLY PHOTOSHOPPED. Someone shut this place down

The rooms are very dated saw roaches in the bathroom

If your not expecting a 5 star place it’s great for the price and purpose.

Didn’t realize it but we ended up in the middle of Americade. The bike rally. Was very nice. Not the Sheraton but absolutely no complaints.

Plastic cups and tissues should be in every room, minimum. But by asking for additional items, they are in your hands in minutes. Good customer service.

Very dirty. The bathroom was disgusting and the sink had tooth paste in it never wiped out . Bed was so uncomfortable and dirty no wash clothes in the room had to ask for them . Never could find someone to help . very unhappy.

This hotel was not even open for business. No Travelodge by Wyndham even exists in Lake George, NY. NO Travelodges are open!!!!! I had to drive home for 3 1/2 hours because there were NO rooms anywhere for 10 exits down 87. Worst trip EVER. Never using Expedia again.

I had a wonderful stay at this hotel! The staff were incredibly friendly and welcoming, making me feel right at home. The scenic mountain views from my room were breathtaking, and I loved how conveniently located the hotel was near so many stores. The parking was also very convenient. Overall, a fantastic experience - I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay!

Icy driveway no hot water at all and they had bedbugs

Dirty, falling apart, unprofessional. Water was non potable and staff did not offer water bottles until we asked for them.

No microwave, no hand towels, no wash cloths, and the signage for where the offices were was not clear.

When we got to this property, there was no one at the office, we left and then came back, but no one showed up until after the arrival time that we were supposed to be there. the grounds were very unsafe. I would not recommend this place to anyone, pictures are very deceiving. The guy at the desk was friendly, but we did not want to stay there and said that I needed to contact you to cancel our stay,, I called you guys and you were no help at all, I would never recommend using Travelocity to .

My friend stepped on the shower curtain which was hung so low that she pulled the holder down and fell in the bathroom. It wasn't even attached to the wall, just enough pressure to hold it there. No coffee cups, had to ask for wastebaskets. It's not what I expected from Travelodge which used to be a good hotel chain, and for $122, it's unacceptable. I will definitely not trust Expedia any more for hotels. The property is in a state of transition where they bought a number of adjacent motel properties, some of which are empty and look nothing like the others. Short steep hills to enter the property with poor visibility of the road.

Staff has to be change, really no services at all

This place needs some extreme TLC.. There was very little lighting outside, especially at the road. We showed up after dark and couldn't even see the sign as it was not lit up. We almost missed the turn. Front desk staff wasn't necessarily rude, but they didn't speak while checking me in... they literally handed me a room key and said I'm all set. No info on the property or anything, I had to request a receipt. I was never given a wifi password although their signs state there is free wifi. It was the same upon check out. I was not asked if I had a pleasant stay or anything.. wasn't even greeted as I walked in. I handed the key in and left... they didn't even ask my room number. The room smelled a bit funny but that's typical with places like this. The room needs some upgrades for sure. There is crayon on the wall, peeling paint, stains, ripped curtains. As for cleanliness there was no obvious issues but I also don't really trust that anything is super clean here. Lighting inside the room wasn't great either. There were 4 lamps, none of them very bright and only 3 of them worked. Even if Doubtful I'd ever stay here again, I'd probably spend a bit more and find something a little nicer. Or at least a place where the service is friendly.

It did not match the Expedia description. The front desk was not 24/7, in fact it closed at 8 and you had to call someone's cell phone in order to let them know you arrived so they could unlock the reception doors. There was no vending machine or soda machine, so when reception closed (and the hot water option for tea/coffee stopped) it meant there was nothing to drink. There were bugs in the rooms as well.