BEWARE !!!!!!!!!!!! Hotel was not what the photos looked like. They charged me a DOUBLE INCIDENTAL FEE OF $125 TWICE on my credit card even though my room was prepaid. QUESTIONABLE guests stayed there during my time. Seemed almost like a Half Way House or Temporary Living Space for Transient people. Only Upside was 8 minutes from Oakland Airport and Free breakfast was good.

Nice motel and great rooms. Very clean and well stocked. Area is okay, next to coliseum and food and gas close by. Gate is closed at night with security so that is comforting. Good breakfast. Comfy beds. Only complaint is that the staff was extremely rude and unpleasant. Disrespectful. Not sure if we'll return here due to the staff.

The motel was very clean as well as the rooms. Super comfy bed and rooms are large. Good breakfast. Only complaint is the staff. They were very rude and unpleasant.

Very bad experience, it was a whole process of fear, first the room and the entire floor smelled of drugs. Going with children is not the smell you want and more the risk of living with drugged people, the next day we were there we had to see a girl who was reporting that a naked man entered her room and tried to rape her, my daughters heard that and slept in panic, I have stayed in your hotels before with good experiences, nothing like this, after the incident I already saw security at the entrance, before there was no one, anyone could come and go, the only good thing is the lady who serves breakfast, she is a nice, attentive and pleasant person.

Where to start.. when we were driving down the road to the hotel there were homeless tents/vehicles lined up along the side of the road and everything went down from there. We were met with unfriendly front desk reps from the beginning. Check in started at 3 but our rooms were still not ready by 4. None of the floor boards were installed in the hallways nor in our two rooms that we rented. It was clear to us that they were planning on shutting down the hotel once the A’s officially left.

They are great!

The photos for the property are very misleading and inaccurate. The hotel looked nothing like it was advertised.Very seedy neighborhood with multiple police presence around the hotel and shady activity that made me feel unsafe for myself and my child. I ended up not staying and checked out as soon as I could. I willl not go back there again.

The hotel's policy is all no show appointments are cancelled after 3 AM. They never communicated that policy to me. My flight was delayed and they would not give me a room. A representative from Hotels.com called the front desk and they still would not give me a room. They claim the desk was closed from 3 AM to 3 PM. I HAVE NEVER HEARD OF BS LIKE THIS.

Thanks for allowing my husband to pass with family. We appreciate you living long. Please allow me to return.

Comfortable, clean and quiet. Nice location, just a few miles from the Oakland airport.

Stayed for two nights, the surrounding area is definitely a concern. Littered by trash and surrounding RVs with homeless people, while there’s a nearby bus stop that services to BART which connects to the rest of the Bay Area, I wouldn’t recommend walking outside the hotel and especially at night. There’s security at the hotel with a gate, which is assuring with how bad it is around the area. Check-in was good, hallways leading into the room definitely have a musty, locker room-like smell and stained floors. Room, however, was decent and extremely clean. Comfortable and didn’t experience any weird smells, and the bed itself was clean as well. Walls weren’t thinned out where I could hear anything obnoxious, either. Bathroom was filled with decent amenities, and also well cleaned. Breakfast was serviceable, nothing too special but gets the job done. Would stay here again being that it was significantly cheaper than the other hotels nearby, just bear in mind taking an Uber/Lyft to BART, or from/to the airport. The area is definitely a concern now and going forward.

Stay was great clean room nice and quiet

Besides the fact that this hotel is in a sketchy area, and it’s falling apart, they kept my security deposit when I left the room in immaculate shape.. STAY AWAY FROM THIS HOTEL

Check in and check out was easy. Staff was friendly and knowledgeable. We stayed one night to go to a game at the A’s Coliseum. The elevator had some MILES on it. The elevator was a bit scary. The lights didn’t work, it rattled as it ascended and the landings were a bit rough! The hotel street is lined with campers which makes it look like skid row. We didn’t feel safe walking to and from the stadium even though it’s only a 25 minute walk. Luckily, Ubers were always minutes away. The hotel closes the property gates at 11pm and there is a security guard so that helped it feel a bit safer. The room was clean and the beds were comfy enough for one night. The room had a fridge, microwave and coffee maker but we didn’t use them. The hotel guests start to quiet down around midnight but the cars racing down the street are kind of a nuisance at all hours of the night. The continental breakfast had a nice selection of bagels, juices, cereal and there were sausage links and eggs that weren’t bad at all. Even with all the bad, I would still recommend this hotel for a short stay because of the nightly price and proximity to the airport.

The staff is always so friendly. I’ve stayed here multiple times, there might be some cosmetic issues, but the rooms are comfy and the staff - again, so great!!! I’ll say it again, they have amazing staff.

The hotel has a better past, around many people living on the street! Sad because it was a nice area before!

Neighborhood is very sketchy at night, but there is security present throughout the night. Complimentary breakfast was good too

We were disappointed when we called for the complimentary airport shuttle only to find out it was unavailable, even though we were emailed about it. The staff said it was on the website, but the email from them should also be changed. We paid for an Uber to get there. Check-in and check-out was fast and easy, but staff wasn't especially friendly. Room was spacious and clean. The bed was harder than my preference. There was one elevator that is quite shaky. Breakfast was ok, but could've been better with condiments for the eggs. Grateful for the free water and coffee offered all day. Upon seeing the sketchy areas around the hotel (which they cannot control), we decided to get uber rides and food delivery instead of walking around. Rides to and from Oakland Arena and the airport are close and quite fast since the location is convenient.

very bad area

Th hotel itself is ok enough to stay a night or two. Wouldn’t recommend it for a longer stay. There’s a homeless camp literally right in front of the hotel so walking around the area is sketchy. There’s not a lot of good food options in the immediate area. Their hotel shuttle is out of service. I don’t know if it’s because it’s actually not working or if they are just too lazy to transport guests to the airport. The hotel is a little outdated too and their keycards suck. They barely work and always get demagnetized. I don’t think I would ever stay there again

Quick check-in process a day early online. They already had my info when I arrived at the frint desk. I received my room ket and parking permit in just a few minutes. Friendly and helpful service. The neighborhood outside; surrounding the hotel is blight. The City of Oakland has really let things go to the detriment of the area around the hotel.

You get what you pay for. Two star.

front desk crew was outstanding.

The lawn needed mowing and the weeds need pulling!!

Dirty and smelly and have abandoned cars full of homeless people in front of the hotel just by the main entrance

Homeless were camped out elevator wasnt working and constant weed smells room services didnt clean our riom

Tv had problems and had s crying baby next door in

The staff was very nice and helpful. The hotel was ok but the room did have a faint “locker room” smell, the remote control for the TV didn’t work very well and the controls on the AC were worn off to the point where they were unreadable. The area around the hotel gave an impression of being unsafe. I didn’t feel like walking outside of the hotel fenced area was safe. I understand this is outside of the hotel’s control. I did appreciate having the hotel area fenced off with a closed gate during early morning hours.

Too many homeless and homeless campsite surrounding the building. Surrounding area is dirty and stinky. Sketchy area and location. Had it not been for these, the hotel would be good.

Hotel is very good however Main Street is terrible, a lot of high and homeless people, I felt unsafe and I felt comfortable to go walking to the Arena Stadium. Dangerous neighborhood.

Ok

Not at all like the pictures or reviews. We disnt even stay the second night! Homeless and piles of garbage everywhere. Staff was rude. Elevator was broken. Guy in wheelchair had to be carried by his wife up the stairs to thier room. The pool and hot tub was empty and gross. The airport shuttle was not going and we had to pay $70 for an uber to the hotel.