The carpet was gross to walk on sticky. The tv needed to update. Shades wasn't really able to blackout. Staff was nice.

The bed was good. Very comfortable. Breakfast was good. My biggest disappointment was the channels on the TV did not match channel guide one bit whatsoever.

The staff were very friendly, great breakfast and clean for sure. The location is ideal as there were restaurants and shopping around as well as the T into Boston was only a mile away. The struggle was the television was very fuzzy. I even tried to plug in all cords, but the static was there. The only other downside was the hot tub was out of service for maintenance or upgrade. My sore body was looking forward to it. Otherwise everything else was spectacular!

Great deal on a clean hotel at the last minute. Would stay again.

Extremely small

They selling room, but when you show up, they don’t have

Construction right above my room on the entire 4 th floor,no mention of this on website, hotel should be closed

The hotel is in need of a refresh. The airconditioner in my room smelled very musty. Overall, the staff was very nice, but this hotel is run down. I'm surprised IHG allows this hotel to operate like this.

Greatnstay

No have AC . Is very duty and the shower is broken

Room was spacious and comfy, beds and pillows were great. Breakfast was fine. Hair dryer was a bit finicky.

The pool under renovation, didn't know when i booked it. Had to ask for cups, toilet paper...stayed a whole week. First day and second day room was clean after that not so much. Hallway had a strange smell. Tape carpet in main lobby. Place could use a makeup.

The property was clean, comfortable, and not a far drive from the city. The breakfast options were great as well.

The sound insulation is poor.

The staff was welcoming and attentive. The room was small but bed was comfy. Updates are needed around the hotel, but it looks like that will be happening. The breakfast buffet was very good, with food cooked perfectly and good options.

Room was clean, adequate size and decent breakfast.

Tried to give me the wrong type of room. Jacuzzi was broken.

The walls are paper thin and the beds are very uncomfortable. I hope the renovations will help both of those things!

TERRIBLE! I have been harassed here. Check in was awful, I paid extra for a king sized bed. They did not have. The next day, the cleaning lady WALKED IN ON ME. That was a terrifying and uncomfortable experience that has never happened to me. She said that her phone does not show who is checking out or now. When I was checking in, I requested a late checkout and the person at the front desk said no problem you can check out at 3pm. The day of check out I was constantly being harassed and my door was being knocked on the whole time. There is no communication between the front desk and cleaning people. These people are poorly trained. The blame is on the managers. They have my number and promised to call me. But they never did.

Loved this hotel! Can’t get much better then this for the price. Awesome

Great stay for the price. Great location with many shops and easy on/off the interstate.

There is construction going on, and it is understandable that hey will need to work on it... but at 7 AM in the morning?!?!?! are you kidding me? I was woken up every day by banging and drilling. One of the nights there was banging and drilling outside my window as people were working on the chateu restaurant roof at like 11 at night. Ridiculous. I talked to the front desk and they assured me they would speak to a manager but clearly nothing was done because the next morning the banging and drilling continued. Additionally, the breakfast foods were just okay, but sometimes the meats did not seem fresh. I also found a STRING, yes a piece of strings, thick like a yarn in my scrambled eggs. it was cooked into them. I brought this to the attention of the lady working there and she immediately threw out the eggs and changed it out, but that left me with a sick feeling all day. The bed was also terribly stiff, I woke up with back pain every day. I was here for 5 nights for a work trip and this was my second time here. I don't know if there will be ta third.

One of the best Holiday Inns we have been to.

The front desk employee was terrific!

We stayed here for a 1 night stay to go shopping at the Burlington Mall and an appointment in Boston. Very convenient off 95 and a quick drive to 93. Close to many conveniences and a 10 minute drive to the Mall. Check in was quick and the front desk was very friendly. Room was clean and comfortable. My only complaint was that the decor was dark and outdated. Bed and bedding was very comfortable. Breakfast was pretty good. Would stay again.

bed was very comfortable, breakfast was excellent. hot tub was not working for a few days was disappointing

The room smelled like body odor! I hope the sheets were cleaned but the room needed an airing out.

I liked it, Restaurants and shopping in front. GREAT BREAKFAST.

I like

the shade did not close properly letting in alot of light causing sleep problems Construction of hotel is rather poor as you can hear showering and activities from other rooms

A good jumping spot just outside the city with close access to trains. Luggage cart was serviceable. Got the job done.

Location was great for what we needed, great service. Typical holiday inn experience. The room was showing a bit of wear and tear… there were some old stains on the wall and floors but the room was clean and we didn’t have any concerns.