House keeping on our floor was amazing. Super friendly!

Pubes on Toilet Room smelled like smoke

Great central location, excellent staff, and bar tenders.

Room smelled like smoke. Expensive room for being average. No receipt from Expedia ever arrived.

I liked the fellow irish staff!!

Lack of plugs in room. No fridge.

I like to professionalism of the staff. Very convenient.

Nothing was necessarily bad, the property could use some renovations on the finishes & furniture, which looked and felt low quality. The bathroom and the shower/tub combo especially.

Really great stay at a clean, safe and beautiful hotel! This was a great option to the hotels near Times Square which feels very dangerous these days. The staff was very responsive and helpful at 11:30 at night when we needed a few more blankets, etc.

Great staff!!!

The staff and facility is amazing! Will stay there again as I have a child in school there. Highly recommended.

Good location and friendly people. Room wasn’t ready until 5pm though which was kind of inconvenient

The hotel is beautiful and incredibly well located! The staff were super friendly and I will definitely stay here again.

Lovely property, good location. Very comfortable. Definitely recommend.

Excellent. They think of everything.

It’s a solid place in midtown. Not fancy but nice and clean . Needs a minor refresh in some areas and slightly more maintenance but overall a good place.

Excellent hotel, very helpful staff, great restaurant.

Great place. Friendly staff and good location.

Well located & charming boutique hotel. They had difficulty finding my reservation on check in and fortunately I was able to show them the print confirmation.

This is not a luxury hotel, and having a resort fee is kind of ridiculous -- no pool or gym on site, though they will give ypu a pass to a gym a couple blocks away. However, service is excellent and friendly, rooms are comfortable and nicer than a budget hotel, and the location is superb. It"s an excellent value for an East side hotel, at about half the price of others. If location is key and you want a nice place to stay at a good price, I recommend it.

Stayed for one night. It was great for one night. The setup of the room could have been better.its NY so everything is small, i get it. Bed was very comfortable. Food was not that great at the restaurant, multiple issues with simple directions with our food AND quality of the food. They tried to bring me rotten shrimp. They did try their best to resolve our issues. Checkout time is 12 noon, the morning of multiple knocks on the door BEFORE 10 A.M. asking if we were checking out soon.

The staff was very kind, it felt like a very family-owned property and everything you need is there in the room. Iron, ironing board, dryer, good hangers, normal and sufficient toiletries, a small kitchenette with a sink and refrigerator. The bathroom door closes and everything works as expected, unlike many of the new trendy hotel bathrooms that are barn door style with no privacy. Great size for Manhattan too. I don't think this place has a gym in-house but at another location, if that's something that matters to you. Midtown is quiet at night around that area and not a lot is open but still convenient enough especially during the day. Some healthy food options too with Whole foods nearby and a salad takeaway place. I would totally stay here again.

We really enjoyed our stay here. The staff goes over and above to make your stay pleasurable. The room was clean and comfortable. Will definitely go back.

Staff was very accommodating and friendly to my late check out/early check in needs. Great location for where I needed to be. The room itself was okay. It smelled really musty and the AC was blowing warm air which made for a warm night. Overall average stay.

The hotel and the room itself was great. There was an exhaust fan on an adjacent building that made a terrible screeching sound repeatedly. Kept us awake and was very disruptive.

This is a nice quality old school establishment. Safe. Comfortable.

Friendly, helpful staff. Well kept , comfortable room. We stayed in a 1 bedroom suite and felt like we had a small apartment. The 2 closets were a bonus. Lobby, restaurant and bar were welcoming and offered nice choices . The area was nice to stroll around . Will definitely return.

Smaller intimate property in good location to mid town areas of onterest

Clean, Helpful staff. Restaurant was very good!

very easy to get around, with plenty of eating options.

Unexpected upgraded room, staff super helpful and friendly and great location. Would stay again for a longer visit.

Hotel staff called prior to our stay and assisted with parking arrangements as well as answering our questions regarding how close they were to Memorial Sloan Kettering. We were greeted promptly and courteously at check in. Our room (304) had a musty odor. The refrigerator had some mold. The bed was comfortable. The shower worked well.