Hi, the lobby and the lobby bathroom is very small so it is a bit inconvenient to change clothes if you are coming directly from your flight prior to check-in. Other than that, I have only positive things to say. Very spacious rooms. Modern bathrooms. Excellent service at the front desk. Great area.

Wonderfully located, small boutique hotel. Service was superb, and our Family Suite (2 adjoining rooms with an external door) was brilliant.

We liked everything the Boutique Helmhaus Hotel has to offer, from the exceptionally warm reception of the staff to the delicious breakfast buffet to the convenience of the location (to tram and trains, and to various sites along the Limmat River, enabling us to see as much of Zurich Old Town as possible in less than a day). Staying at Helmhaus made a great start to our 1-week Switzerland adventure.

This hotel is not as advertised the location is good and the staff are nice the rooms are old and need a refurb if give this hotel a 2 star rating I feel ripped of i did not sleep for nights and moved room 3 times

Great place to stay .. with a restrained elegance.. helpful staff and great position by the river

Staff was very helpful and pleasing. One of the bathrooms in the room was very small. Part of the ceiling was low which meant we have to be careful while walking around. Elevator is too small which means multiple trips with luggage. Hotel is very close to tram stop which helps. It is located within old town and shopping areas.

Lovely hotel and friendly staff

Great location

Highly recommend, excellent stay. Great walkable location perfect for exploring Zurich, very comfortable rooms, and helpful front desk

We loved this place, so delightful! We all were able to sleep well, great location for walking around the Old Town. The only issue was parking and getting our luggage to and from. We appreciated the staff and would love to return one day!

Great location in old town Zurich, but very quiet as well. Staff very friendly. Breakfast was excellent. I will stay here in future!

Excellent choice for a stay in Zurich —immaculate guest rooms and hotel —friendly and helpful staff —wonderful breakfast buffet —comfortable beds.

If is excellent with friendly staff amazing service very clean and great location.

Good location, parking is a bit of a distance away, otherwise nice size room

It was very welcoming from start to finish. Lovely room and extremely clean and warm. The staff were so helpful and willing to help us in every way. Breakfast was marvelous with many choices and served to a very high standard. I would highly recommend this hotel - it is in a great central location.

Amazing location and staff. Very clean. Best hotel breakfast we have ever had

Great area! Easy to walk to all areas of the city. Staff was extremely friendly and more than helpful. Super clean

This is a truly wonderful hotel. Room was big and airy, comfortable bed, good quality shower, lovely toiletries in bathroom. Location is great, walkable to most of sights, and very near a tram stop for going further afield. Restaurants a stones throw away. Staff were all very helpful and friendly. I highly recommend this hotel.

very good use of very small space. Boutiqueness at its best

Small, cozy hotel, located steps from grossmünster.

The location was fantastic. For the price though they should have had better beds. They were much too hard and lumpy. The room was much too light at night with light seeping through the top and sides of the curtains. Breakfast was a bit pricey for what was offered.

Wonderful hotel and perfect location.

The location and cleanliness could not have been better. The room truly was immaculate and we were steps away from some of the more sought after historic buildings. Being close to the water was also a plus as we enjoyed strolling along it in the evening enjoying the beauty of the lights and the accordion player. As a runner I appreciated being close to sidewalks that led me to the river’s edge. Water pressure in the shower was great. Lighting in the bathroom was good. The bed comforter was very nice. Staff loaned us an outlet converter for our electronics, since the one I purchased before journeying abroad did not work. There was no fee for this. Staff was friendly and helpful in assisting us in purchasing tram tickets ahead of time. It was quite convenient to have a tram stop a few hundred feet or left from the front door. The breakfast was very nice and included hot and cold items. Coffee and tea service was around the clock and wine was available around the click on an honor system. These items were not offered in the room itself, which did not bother us in the slightest. Lovely boutique hotel.

Excellent service

Well located, really great service, nice rooms

Excellent boutique hotel and friendly service! Even the housekeeping staff was friendly and helpful. The front desk staff was wonderful in making restaurant recommendations and offering tourism tips. Special thanks to Paul who was spot on with restaurant recommendations and made our stay very fun! Highly recommend!

A property. Highly recommend when staying in Zurich. The staff was incredibly friendly and accommodating. Great location with tram right outside the hotel. Would stay here again when in Zurich!

Great location in Old Town, very walkable and easy to get to the train station. The staff are incredibly friendly and the rooms are very nice.

Lovely quiet hotel in an ideal location for shops, bars and restaurants. Amazing friendly staff.

Spacious room for 3 people. Clean and comfortable. Room did get a bit hot as we were on the 4th floor and A/C didn't seem to cool as much as expected. Staff was very friendly and helpful. Good breakfast. Location can't be beat as you can walk to so many great places and also have easy access to trams, buses and trains. Expensive, but that's the quality of the hotel, the size of room the location and being in the Old Town of Zurich.

Location location location!!!! Staff are very helpful Helmhaus is tucked in the heart of Zurich peace and quiet. Walkable to everywhere. Train Station,Tram, Zurick lake is few steps from the Hotel. Breakfast is great ! When booking include the free breakfast it makes a huge difference in budgeting. Save it for shopping! 😉 Highly recommended. Husband and I are very happy we stayed 8 nights in Hotel Helmhaus

Staff was incredibly helpful when we needed a reservation for dinner, directions to a destination and umbrellas for a walk in the rain. The room was spacious and beds were super comfortable. The location was excellent, the amenities were great. Would absolutely stay here again and would def recommend this to a friend.