Clean room, comfy bed, working tv, clean bathroom. What’s not to like?

When I checked in everything went well or so I thought. I go to my room, it was a ground floor room so the first thing I check is to make sure window is locked. I pulled the window and it opens up so I try to lock it but the lock does not work. I went back to the desk and spoke to the guy who checked me in and he said he would call maintenance to see if they can fix it or he can move me to another room but it won’t be on the ground floor. He said he would call maintenance so I went back to room and waited about an hour and no one came, so I went to the desk and some other man was there working now. I explained to him the situation and he said that maintenance and the previous desk person had all gone home for the day. He was very apologetic and I could tell he felt bad about the situation and he said he could moved me to another room (what other choice did I have) and it was on the 3rd floor. The room was very nice. I was very tired because I had driven 10 hours because my Mother is ill and was in the ICU at the hospital. It is not the first time I’ve had an issue with the clerk. I always stay at this Hotel and is my favorite ( in my hometown where I was born and raised) but sometimes I have to travel alone and have to be safe, not sleep in a room where the window does not lock and the clerk does not take care of business before going home. The rest of my stay was very unsettling and stressful.

Little hidden, but I was able to get my truck and trailer to it, with parking lot next to it behind some restaurants. The hotel was great comfortable and quiet, could use some painting.

My first experience with the front desk when I called the day before my arrival was wonderful. The man was helpful, pleasant, and kind. Upon our arrival, however, the staff did not greet, was inattentive, and when someone did eventually help us, the person was barely audible. I had to ask him to repeat himself on anything he said. The bathtub was not clean enough for us to want to shower. Overall the property is quite worn and can use a facelift. Not one of our better hotel stays.

Staff was amazing. Very quick check in. Comfortable and clean room.

Some of the worst lumpy pillows I ever experienced. Other than that it is clean and staff is knowledgeable and professional.

The room was clean, very spacious and had all the amenities needed. Front desk staff were very friendly.

Bad neighborhood. Groups of men hanging around outside. Also appeared to be Prostitution activity. One guest was pulling two aggressive Pit bulls around in a wagon. There was an argument and shoving match in the breakfast room. Hotel was overall dirty and any attempts to upgrade were obviously done by the lowest bidder. If I had children with me, I would have slept in the car. I honestly have no idea how they earned an 8.2 on Hotels.com.