My stay was horrible. Didn’t get the accommodations I requested. Was shocked to receive handicap room after having reserved a double room and when I made the reservation it indicated there were four rooms remaining. When I checked in and went to room my wife and I wondered why bed was almost to the floor. Not once did the attendant indicated that was the room was booked when I told her there was no way I could get on that bed because I would not be able to get up. Yet when I arrived I later learned they were overbooked!! However this was not revealed until next day when attendant tried to convey what manager had said. I was concerned when it was not even mentioned that our room was for handicap room. I was led to believe booking a room for another would be comped by the person when I checked out once talked to manager. Next morning new person told us to book another room because we were leaving at 9:30 next day for church and we couldn’t return until late in the evening to resolve the matter. I left phone number to be called but received no call. We were surprised when we returned the lady at the desk acted like she didn’t remember us from previous night. She tried to tell us we had booked a handicap room the night before. Ironically a gentleman in front of us expressed he couldn’t stay there due to the conditions of the hotel and poor service from attendant. Another patron mentioned dissatisfaction with same attendant.and with particular location

Before I begin, I want to say my wife does NOT complain at all, even under circumstances where others complain. I booked a room for my wife and daughter for a necessary travel. Unfortunately, my wife has had a serious complaint. She complained that the room was smelly. There were bugs crawling on the floor. There were trash everywhere. The room had smokey smell in the room and the hallway. Again, my wife does not complain, and she said "This is a very low grade hotel; it's worse than the worst Motel 6 I've ever stayed when she was very young. We will never book Extended Stay again." I've never heard a strong complaint from my spouse in 25 years.

The hotel stunk when we went up in our room. The room smelled like old mildew. The shower didn’t work so I asked him for another room. They gave me another room and once we flushed, the toilet started leaking. I told them the problem and they told me to come get the plunger to plunge the toilet, I was only there for about two hours and I checked out I never stayed. I asked for my money back no refund. so I left I was only there for two hours. It stunk so bad I couldn’t take it. I have health issues that smell was different. I didn’t have time to take pictures. I was just so exhausted and ready to get out of that place.

The hotel rooms were dirty, and the Hotel smelled awful.We asked to clean the room but they didn't do it.

When I got to the property there was no water. I refused to check in and did not stay.

My stay was terrible, thank God it was only for one night. The room was out dated, things where broke in the room and could not be used, the sheets on the bed where brown and dingy, the room had a smell, the nose coming from other rooms was unreal and the list goes on. It took 45-60 minutes to be checked in due to the system being down. Very displeased with my stay, I did not get any rest at all.

The folks working the front desk were all great. The experience was fine and for $97 a night, I get what I pay for. That being said, the overall cleanliness of our room wasn't great. There were a lot of spots that did not seemed to be cleaned thoroughly. I also encountered a roach in the kitchen area, so that caused a bit of anxiety. I also had to keep fidgeting with the knob in the shower in order to get steady hot water. Overall, the room was nice and has everything you'd need. The staff working the front desk were terrific.

I was traveling all day and was too tired to drive the final leg. I booked here thinking I would be comfortable as I’ve stayed under this umbrella before. To my surprise, I could have slept in my car had I not kicked out nearly $200 for an over night stay with only a grab n go breakfast roach motel that smells like a convalescent home that is unkept. Someone tried to break into my hotel room while I was in the shower. Thank goodness I stay protected at all times. I had to have my room changed because roaches were in the shower and all over the bathroom floor. The second room appeared to be better until I moved the furniture. Let’s just say NEVER EVER AGAIN.