I stayed at this hotel in Oaxaca because the one in Chiapas is very nice and clean, this one in Oaxaca was super old, most of their employees are rude and super super unfriendly, they should be courteous to everyone due to the fact that they all live from us, the tourist. The swimming pool was covered all the time and in order to use it, we have to let them know so they can uncovered, smh. The buffet was very small, limited food, the waiters were sort of rude, I asked two of them to please not spray the cleaning liquid too broad because it was getting all over the food, I was completely ignored. I do not recommend this hotel, and I would never come back unless the owners remodel the property and they make a better selection when hiring people.

Great hotel close to downtown.

Has Shopping, Transportation is easy.

Friendliness

The staff at the front desk any at the restaurant were amazing! Very kind and attentive. They responded quickly to all my requests. The room was very clean and perfect size

Overall, the staff was great and very friendly. On our last night, our flight was at night and they securely stored our luggage while we walked around for the day until it was time to head to the airport. There was an error in the type of vehicle to the airport because I had asked the night before to reserve a van that would fit a family of 6, but they were able to obtain 2 taxis fairly quickly for the same price we would’ve paid for the van. I’ve stayed at this hotel before and would definitely stay here again.

Nice hotel with great breakfast and staff.

Good service