Super trip to Lucca for a wedding, highly recommend this hotel, absolutely excellent!

The hotel was primely located. It was a short stay but everything was excellent specially the staff and service. Made our short stop in Lucca memorable!

I stayed for two nights in July by myself. What a perfect hotel this is. Staff are super friendly, the hotel and rooms are all really modern and stylish. The sun terrace and jacuzzi is super. And lovely touch doing free drinks every evening. Strong recommend.

Nice hotel close to city centre. Clean and quiet room. Possibility of free snack. Good continental breakfast. Nothing to complain about. Recommended hotel.

Great layout, convenient location in Lucca, breakfast was good.

Great little hotel well located just inside the old town and easily accessible by car. They have on site parking which is very convenient (and not always possible in some hotels in the historic centre). Friendly staff and helpful.

The family is very spacious. Greta for family

We stayed at Hotel Ilaria because of a wedding we were attending nearby. The hotel and staff far exceeded our expectations! We were so impressed with the level of service we received throughout our stay. On our first night, I mentioned that the bed was a little too firm for me, and Alessandro made sure that a foam mattress topper was placed on the bed before we returned from dinner. Breakfast on the terrace was a delight with our coffee and cappuccino being attentively made and refilled. In the afternoon, there were always delicious treats with Aperol spritz and coffee. The hotel arranged to have a wonderful driver named Paulo pick us up and and bring us to the airport. So many thoughtful touches during our stay that made this hotel really stand out as special! Of course, Lucca is a gem as well and so fun to explore. We hope to return to Lucca again and of course stay at the amazing Hotel Ilaria!

Staff excellent and perfect location.

Quiet, newly refurbished room. Excellent breakfast, briilantnwomanninnchargebofnbreakfast! 2 lovely women receptionist.

This gym of a hotel made our stay in Lucca one of our best on our vacation in Italy and we hope to return. The breakfast was fabulous and the access to shopping was perfect. We were just sorry we didn’t have more time to shop.

Our stay was incredible. Perfect location, staff was friendly and extremely accommodating. Went above and beyond to make sure we were comfortable and welcoming Loved the city and the patio and hot tub was exactly what needed after traveling for 5 days through Italy.

Wonderful stay

Lovely. Front desk staff very helpful and friendly. Breakfast exceeded expectations

The room was modern, clean and comfortable. Lovely and helpful staff. The only thing I missed was a shelf in the bathroom to place toiletries etc. They have a very civilised system for residents to have easy access to free tea, coffee, cold drinks and pastries etc during their stay, located just by Reception. A really nice place to stay, only a short walk from all of Lucca's amenities. Very close to the Elisa portal within the old walls.

Our one night stay was great. We were starting our bike tour in the morning and just wanted a place to crash. It turned out to be so much more ..... tree topped towers, Colosseum like piazzas and a laundromat. Check, check, check!

Great location! really hard mattresses.

Loved the location, right next to one of the old gates into the Old Town, and the afternoon free buffet is great, as is the breakfast solarium. Our bed was very comfortable and I I would recommend this hotel to future guests.

We loved our stay in Lucca at Hotel Ilaria! We stayed in a family suite across the street and it was very comfortable. Two bathrooms was nice to have. We did have a family with young children on one side of us and you could hear everything - we were glad when they checked out. We took advantage of the bicycles and rode around the wall and the breakfast each morning was nice. The hotel staff was friendly and helpful.

Incredible staff. Friendly and super helpful. Great breakfast included, central location to historical district. Bike rentals were perfect too!

Fantastic location, very central to the middle of town. Surrounded by so many wonderful restaurants and bars to choose from. There is an option to borrow a bike which is a must as it's a great way of seeing more of the town. The hot tub and the complimentary drink in the evening was a particular highlight. Overall, great service, great experience. Would highly recommend!

The staff couldn’t have been kinder or more helpful. The property is so unique and we loved our loft room that had plenty of space for our family of 5. Highly recommend taking the bikes they have available to ride around the city. One of our trip highlights!

This place is a little gem in the Historic centre of Luca Great dinning and perfect location for walk the old town. This hotel is quiet at night. The staff is outstanding, very helpful with everything! Lots of perks while staying here.

The staff is the best part of the hotel. Every one is pleased to make suggestions and seems genuinely proud to be working there. Most are longtime employees. Moreover, the included breakfast is excellent and likewise served with care and pride. I will always return to Hotel Ilaria.

Great breakfast and all day free snack bar.

This is one of the best hotels I have visited while in Italy,very clean and breakfast was great

A good hotel in a nice quiet location in the beautiful city of Lucca

property was nice but room was a little dirty/dusty, door lock was impossible for us to open as it was a weird key jingle technique we just couldn’t figure out. Shower was not comfortable, and hot tub was closed without giving guests a heads up. Pictures of the hot tub was what prompted me to book this hotel so that was a disappointment. They have amenities like a happy hour which was really nice to offer and car charging. Front desk staff was nice and helpful.

The hotel is excellent, and the staff was friendly and hospitable. I arrived late at night, and as Ilaria doesn't have a restaurant, they arranged for food from another establishment. I was impressed by the level of hospitality. The room was also tidy and well-maintained.

All in all is ok

Great one night stay in Lucca. Front desk service was top notch. Good breakfast, easy parking (about 20 euros), good location. No complaints. Would stay again!

Great hotel, great breakfast and afternoon snacks (free), Great staff Free bicycle to use One minor issue was slow WiFi in the room