Room wasnt as good as previous trip, the table was unstable/rocky, the shower curtain was too long and brown at the bottom, the bath was stained, no plastic sanitary bags in the holder...however the evening meal was nice and they leant me a charger for my mobile which was good. All restaurant staff were pleasant.

Very clean, spacious room. Good selection at breakfast and plenty of room in the dining area. All staff very friendly.

Quiet room..Free wifi Parking good although charged for bluebadge but refunded the £4 later after complaint The entrance had very strong perfume smell.Couldn t sit in reception area

Really good value for money and staff were lovely and helpful. Good location, easy to access from M62 and good transport links to Halifax and Huddersfield. The room we stayed in could do with a refurb, especially the bathroom which didn’t meet our expectations. It’s evident this is happening throughout the hotel, as the communal areas were really bright and modern.

My concerns were: Diabled parking 30 steps to entrance No rails on steps 1 rail 12 inches too short. Otherwise Good breakfast Comfortable mattress

Overall a good hotel, staff very helpful and room was comfortable and clean, shower was powerful, nice biscuits provided with tea/coffee. The only issue was wifi signal strength in the room, 362, TV picture kept freezing and trying to work on laptop was only possible through phone connection.

Great location for a break to Paris Easy transport links and decent bars / restaurants nearby

Great value hotel, good access and good service. Cocktails were expensive and not brilliant, but otherwise a great experience

Bathroom door did not close. Extractor fan did not work. Front desk very off hand about this. Cleaning staff were excellent friendly and helpfull. Breakfast was fabulous and good variety of food.

Great for short stay

For the price this hotel is very average to say the least. Bar and restaurant area is ok but rooms are poor and the bathrooms are very old. Don’t expect to see black mould around the baths in rooms that cost over £100.00. for the night.

Upon arrival absolutely no staff to assist with check in. Tired from driving and would have appreciated a friendly face. We managed to check in and make our room key but then no signs anywhere to direct you to the bedrooms. Luckily the waitress in the restaurant was helpful when asked. Once we found the room the door was very sticky. Room was clean but we had lights which didn’t work and a leak behind the toilet - visible dripping and a puddle and a very ‘damp’ smell in there. Bed was comfortable. We were kept awake until the early hours by a dog barking somewhere close to our room. Also lots of doors slamming - maybe as sticky as ours so no option than to slam them. No issues with cleanliness other than the leaky toilet but not sure I would return. Didn’t feel friendly at all.

Check-in was a disaster - one of our room keys was for an occupied room, and the occupant was there. Fortunately, very fortunately, nothing embarrassing ensued. But apart from this, the hotel was fine and the staff were nice.

Stayed here before, nice hotel with great price, super nice staff and cleavers are friendly too. Love it here.

Rooms good and staff would have given 5 stars for staff if they had not caused the hassle over how to pay for parking But 5 Stars to Abby and Charlie for sorting it out will stay again

The hotel is fine overall and staff were pleasant. There did seem to be times where only one person was working both reception and the bar area which caused some delays. The bathrooms are functional but a bit dated now. Need a program of refurbishment. The cooked breakfast was disappointing with tough bacon and luke warm sausages. There was plenty of other choices however which were acceptable. Beds were comfortable and room was a decent size. The outside areas were nicely done with lots of flowers and grassy areas. The inner courtyard was especially nice to sit in. Overall a decent hotel but some room for improvement.

The stay as a whole was excellent, the high point being the food which was delicious. The room decor was dated with lots of dark wood panelling. The staff were really friendly and very helpful!

The room was clean and presented well enough. Slightly dated but nothing to detract from the stay. The staff were very helpful and attentive. I would say again if in Huddersfield.

Very friendly and helpful staff at reception. Room was lovely. Very clean and modern. Bed very comfortable. Nice breakfast. A great stay. Had a lovey area to sit outside. In good position just off motorway. Good base to explore local area. Would definitely stay again.

thats the second time that the automated check in worked, they must have improved the software.

Lovely hotel but was charged for parking and this was not flagged to us. Food is pricey for the quality

It's essentially on a motorway with nothing nearby and so not pedestrian friendly. This means you have to but their overpriced food. Main issue was the staff. Check in took far too long as only one staff member at the desk. She seemed a bit clueless and made jokes about my (foreign) surname. Very unprofessional.

Staff at reception were very helpful. Conveniently located and it was quiet. Garden extremely well attended.

The staff and their service provided was excellent. Location was good for us too. Room was nice and spacious, very clean and seems to have been modernised recently. No A/C but didn’t need during our stay. Was a bit cool in the room at night. Breakfast was OK I’d say around 7.5/10 but if prepaid at £12 it’s worth it. £4 parking charge is annoying and should be taken off the room charge. For what we paid I’d definitely stay again and would recommend.

Really brilliant value for money. The hotel feels like it has had a full refurbishment. Everything was immaculate. Fresh, modern and comfortable

Pleasant stay for 1 night business trip. Room clean and comfortable. Very friendly and helpful staff. Breakfast buffet and evening meal were ok. Nothing special but reasonably priced. Gym was a bit small and basic but I was the only person in there from 7-8am so size was not a problem.

Charlie kindly sorted out some issues very well, and we thank her for that!

Really nice hot free upgrade

Rooms were cold heating didn’t work radiator controls painted over there was a smell in the room

Great place

The only thing is the telly can’t get normal channels on have to go on apps all the time Little receptionist was lovely xxx

Nice hotel. Recently refurbished