Beautiful property and helpful staff. Highly recommended

Terrible terrible staff, very limited food options during breakfast. Even if I would have given another chance when visiting, the attitude of the staff did not help.

The hotel is quite run down, and furniture is old and uncomfortable. We also had ants in the room, but they were removed when pointed out to staff. The room was very spacious and had a nice outdoor area. Breakfast was decent if you are good with basics plus a little extra. The area has a beautiful view and it’s possible to walk to the city, but impossible to walk back up all the stairs in the heat which means you depend on taxis that were 30/40 EUR each time. Overall, not a 4 star hotel in any way, and pictures don’t capture current stage. We were a few friends and had many trips booked limiting the stay inside the hotel and for that purpose it was somewhat okay. Staff in reception and cleaning were nice and helpful.

The main beds were fine. However we had paid for 2 quadruple family rooms. In both rooms the second beds were just chairs that folded out flat. I went to the front desk and said that we needed to have another bed put in one of the rooms. We were told to just fold the bed out flat and that bedding was in the closet for us to make the bed up. I’m not against making my own bed but I paid for quadruple rooms so I expected them to be made up as such especially considering how the cost of these rooms was extremely high. The fold out beds were broken and uncomfortable. The included breakfast was a bit lacklustre. Meat and non-meat items were often handled with the same serving utensils. One day we tried to get a snack from the bar 3 hours before the posted closing time but we were told it was closed. The lifts do not service every floor so you may be expected to go up and down stairs to your room or other places in the hotel. To get to the pool you have to go down a significant number of stairs and it is unavoidable). I’ve not stayed at other hotels in Positano so I can’t really compare, but it felt like the hotel was in major need of some upgrades and repairs. Most of the staff were very friendly and helpful.

This hotel was exactly what we wanted! We had a sea view at an affordable rate in Positano. Right outside the hotel entrance is the bus stop €1,80 per person takes you right down into town in just a few minutes. It comes every 30 minutes. If you want to skip the bus, you can walk into town, but prepare yourself! There are more stairs than I cared to count, and you need to be prepared to endure the heat. It’s pretty easy to navigate. You can also simply walk the road if you want to avoid the stairs, but the that will significantly extend the length of walk. It took about 5-7 minutes of stairs to get down to main town, then another 10 minutes or less through town to get to the beach. This hotel had an amazing, wry deep pool. It starts at about 2.5 feet, then begins to quickly drop. The main section of the pool is Olympic pool sized, being about 50m long, and a depth between 2.5-3.3m. The space was quite quiet until the weekend, when it appeared a number of locals come in for a poolside lunch ant the restaurant and swim. We enjoyed the breakfast spread which was included in our stay. The rooms were average, but served our purpose perfectly. I would return to this hotel if the price was right!

Beautiful view, welcoming front desk, great breakfast with eggs, fresh fruit, breads, cold cuts, cured salmon. Close to bus but it’s a vertical city so lots of steps. Great air conditioning in room. Did NOT like 4 PM check in and 10 AM check out. Price was too high for much shortened stay. At the price point should have earlier check in AND later check out.

I will only add to all the previous reviews that this place is definitely not worth what it’s charging. It’s pretty tired and in need of a lot of attention. Most disappointing was the front desk staff. Totally disinterested and even contemptuous. Zero idea what service should be. Grumpy and aggressively unhelpful. I would never stay here again.

Very outdated hotel that definitely needs renovation

This property is very old and not kept up. We had an ant infestation and they didn’t do anything about it. The pool area is so run down and the breakfast is terrible. I found a swished ant in my croissant. The concierge was rude and didn’t want to help with the ant problem and said is natural. I guess cause they weren’t sleeping with them and have them crawl in their suit cases.

We enjoyed our stay. Awesome pool and breakfast. Great views.

Nice views of ocean, trail is a ways to ocean water but lots of stairs but same for any hotel in area

Nice and clean

Most of the staff was kind. The ac worked moderately well. The cost was quite high for what was offered. Breakfast was nice though.

It was a beautiful setting but the room was not like the ones shown on the web site. It was a little dated and the couch in the room was dirty. The breakfast was excellent and the staff was very friendly and helpful!

The room does not look like the pictures in the listing at all. The hotel is very old, in a bad way. The hallways smell. There are bugs everywhere, including an ant trail in our room! The lights in our bathroom would would stop working/flicker constantly. Stains all over the bathroom counter from God knows what Most of the staff was nice and friendly, but there are a few employees who seem to not really care/want to deal with guests at all. No incidents but by the end of the stay there were people at the from desk we would avoid speaking to if we needed anything. The WiFi was good in most areas but did not reach our room. We had booked this hotel because we wanted to stay in a nice place as Positano is a really small town. The hotel was listed as a 4 star hotel and the pictures looked to back that. However the quality was more in line with a cheap motel. I am extremely disappointed

Great experience. Top class. Room very nice. Pool. Car park. Everything what we need for stay. Hotel is located on the hill so you have to walk 400stairs on your return. This is hardcore chalange. Nice experience. Recommended

The views were outstanding and the pool was a big plus.

The property is far from the beach but well communicated by bus or taxi, take in consideration that even if you use the taxis the day you arrive and leave you have to pay for transporters for the luggage due to the taxis go from the center of the city to the hotel but there are several stairs that you can not walk if you have large luggage . Every suitcase is $10

This property is in need of renovations. It’s old and dirty in areas. The staff was very friendly and the food was decent.

Excellent

The property is unique and has a certain old world charm, but is overpriced and past it’s prime. All citations are from 2001-2004 era. As I am a swimmer, what saved it for me is the pool, which is large enough for laps and well-kept up. Anything other than the hotel restaurant is a hike, and that means steep in Positano. The staff is helpful, and overall we enjoyed our stay.

I normally don’t leave reviews, but wanted to on this property after reading the previous reviews prior to our stay that had me feeling uneasy. For the price in Positano, you absolutely can’t beat it. It’s convenient for walking to city center, around 400 steps one way. The breakfast spread each morning filled the entire wall, so much to choose from. The staff was extremely accommodating, held our luggage, called our taxi, and allowed us to check in early since our room was available after a long day of travel. Most properties in this town have steps one way or another, but it’s a lot quicker to walk vs getting transportation each day due to the layout of the city. Our room had an amazing view of the city and ocean, would absolutely stay here again!

Fantastic views from the balconys

The staff were so friendly, fun and accommodating. The rooms were okay, had to walk up down and around to get to the room. Beautiful pool. Nice to have a restaurant, and bar and pool at the hotel.

Beautiful setting but hotel needs a refurb and a good clean. It’s very old - especially the pool area

Incredibly large room with amazing views and the local bus can drop you off and pick you up right at the hotel

This property is so dated, and service was not what we expected based on reading other reviews. We were definitely disappointed in the lack of amenities and would unfortunately look for somewhere else to try the next time we’re in Positano.

The stuff was very friendly. Big rooms.

The over all stay here was good and we both enjoyed our room, most staff were very friendly and helpful with the exception of one. Disappointed that the pool and tennis facilities were not available.

This hotel is set up up on the hill and away from the craziness of the port. Be prepared to pay 10 Euros per bag to a porter service to get your bags up to the hotel, and about 25-30 Euros for a taxi to get you there (they won't take the bags). However, the hotel is fabulous. The staff is lovely and extremely helpful. The breakfast buffet is delicious and plentiful with fresh smoked salmon, meats, cheeses, eggs, coffee, pastries, etc. We also had lunch in the restaurant and had the most awesome fresh seared tuna salad. The room has a fabulous view of the port and ocean. The pool area is also quite pretty. The room was a very nice size and had a comfortable bed, a safe, and a very updated and modern bathroom. We would highly recommend this property!

Close to the bus stop från Sorrento, so perfect when you have heavy suitcases. Wonderful view from the balcony and nice tidy room. Got to the restaurang too late one evening and even than they got us something to eat, so really serviceminded personal.

First thing I noticed was we had help getting our luggage to our room. Amazing friendly staff, was my first time in Positano, the town is gorgeous I would stay here again. No complaints of the hotel. 5 stars