I had a very good experience at the hotel, especially the cleanliness and delicious breakfast, the pleasant rooms and the very professional customer service. I would return to the hotel with my family. 100 percent recommended.

Room smelled like cigarette smoke and mold, and they didn't have another room available. Very loud dripping noise the whole night.

Loved the location And the area was very safe.

Friendly staff

Staff were great. Long way from anything of interest, but we knew that up front

Everything was great. The staff was great, the amenities were great. Overall a great experience. Will definitely be back.

Affordable hotel on the PCH in the middle of Newport Beach. Easy to get anywhere from this hotel. The rooms were clean, beds comfortable and the water pressure in the shower was great. Staff was friendly and the breakfast setup was nice and fresh.

We booked 4 day, 3 nights, travelled from Az. For a family vacation. We arrived a bit late that night and all we wanted to do is rest from a long drive. Our room had a strong sewer smell/urine smell was so strong you can feel it in your throat. I complained the next day to management ( which were very nice and very attentive to my needs) they switched us rooms immediately. Which was super awesome. Our new room was flooded with mini black ants that crawled throughout the cabinets and beds. I again complained to front office staff about the situation, they send housekeeping / no charge for my parking!!! Front office, said “ all rooms were filled for the weekend and they were NOT able to move us to again” I am writing this to just inform everyone who is thinking of booking here to look for a different place. Unless you like the smell of sewer/ like having ants crawling on your bed. Management promised a full refund, still to be determined.

Affordable, clean, and friendly. In an excellent location.

Clean quiet and friendly restaurants within walking distance close to beach and harbor

We were very pleased with comfort and cleanliness of our hotel room. It was excellent from the check-in to the checkout.

Very good property

Great location fabulous breakfast and great check in service

Friendly staff...breakfast buffet was a nice touch and clean and organized:)

Wonderful. I’d stay there again.

My experience with Holiday Express Inn was fabulous; excellent customer service; front desk was phenomenal!

We enjoyed our stay and recommend this hotel to others.

The staff went above and beyond. Really enjoyed this location.

TV was very confusing

Beds comfortable. Had a problem with little ants in the bathroom. Also the base of the toilet leaked. We got one of the room cleaners to get some bug stray which helped and put a towel around the bottom of the toilet. Breakfast area clean and Faby was kind and helpful in making sure the food was good and area clean. Staff were good too.

Good place to stay, friendly staff, good breakfast. Small swimming pool. 5 min from Newport beach. Good for families.

Still waiting for 50% refund due to a horrific incident that occurred while staying at this location!!!

We had a good time during our stay in Newport Beach. The room was comfortable. It was just what we needed for our 3 night stay.

We enjoyed our stay here. The property was clean And the staff was friendly.

Kind and attentive staff

Thankz

I read a few reviews and didn’t know what to expect but this place is great! The location is great, the free breakfast was huge and amazing, and the room was spacious and super clean. I’d happily stay here again.

Great stay at this hotel. It was a great location and the breakfast included had a good selection.

Courteous staff.

The hotel was fine, no complaints. It is located on a six lane beach highway and drivers speed (fly by). It is difficult to get in and out of the parking lot due to this. My car was totaled by a speeding truck on the last day of vacation. Thank god everyone walked away. When I arrived, I saw the dangerous location and I was worried. I should have followed my gut feeling and take the money hit and go back home.

Hotel was clean and comfortable. Staff was very nice! A very good price for the location!

The hotel was what you would expect from a HI Exptess. Room was clean and functional. Breakfast was much better than expected. Variety and presentation was great. Pool and lobby was nice. Big checker board in the lobby was fun. So my low review is due to waking up in the morning and finding a zillion ants in our room. Totally disgusting. The hotel was overbooked and could not provide us with another room so we had no option but to check out. NOT a good experience