The website says they have a bar. (They do not) Neither TV worked. No bottled water in room as stated. No water pressure. Have to go to front desk if you want ice. No towels in kitchen area. For the price, we expected more.

Very comfortable room/bed, clean, friendly staff. Great location.

Nice but definitely showing its age. Hasn't been updated in 25 years and some stuff is legit falling apart. Staff are very helpful. It is extremely clean if a little worn. Looks like they are renovating some areas. great location and quiet.

Liked that the lake was right across the street and they had a dock that you could sit on! The path to walk around the lake was right there.

We liked Everything including the area of the hotel it was convenient for shopping in front of the lake.

No outdoor pool

The staff was exceptionally nice, and the room was inviting and spacious. It was fairly clean, but there was a beer can lying on its side on the balcony, which was a little disconcerting. We were surprised to get a resort fee when we checked in. I guess I missed that when we booked (if we were even aware - I’m not sure we were made aware of it, which I am not happy about), and I think that was for use of the pool/sauna. The pool and sauna were in the basement and were very small and somewhat gloomy. There was also a hot tub, at least it was a really good temperature, but again, pretty gloomy down there. What was nice about our room is that the balcony overlooked the lake. What was bad about our balcony was that there were no privacy walls between the balconies so when somebody in the next rooms stepped out on their balconies, we were next to each other, literally, because the balconies are small. That meant when I went to have my coffee in the morning out on the balcony, there is a big hairy guy sitting just inches away from me on one side (not my husband), and on the other side, one of the cleaning staff was brushing cobwebs off the balcony railing with a broom, not conducive to a peaceful morning. The hotel is within great walking distance to most of downtown Lake Geneva, including the cruises, so that was really terrific. We never had to move the car once. We loved that. Overall, we were pleased and again, the staff was really friendly and pleasant, unusually nice.

One of the best and most beautiful hotels I’ve ever been to.. I’ll be back for sure

Had a one bedroom king suite, but the bed was literally right next to the bed, making it very uncomfortable for the person trying to sleep there. Bathroom wss nice sized with a jacuzzi tub. Room came stocked with plates, glasses, utensils, a small microwave and fridge.

Very nice room with a beautiful view of lake. Nice pool and wirlpool. Great staff and location to downtown. 6 out 5 stars from me.

Love this place

This is a great location and very convenient to make your attractions. Probably one of the best spots in town. We got two rooms facing the lake and two facing the back. I would pay quite a bit extra to face the lake because I think it’s worth the view. The suites are a little bit smaller than we thought but still manageable. I do think they have different size suites, even for the same number of people. We just happened to get the smaller one.

We enjoyed the property and the quiet nature of the place . Great maid service and the balcony on the lakeside was perfect for morning coffee and evening sunset . We can’t wait to return

It was great

The room was clean and spacious. Great location right in downtown

The best part about this hotel is the location, close to everything. The hotel is very quiet, and the parking was seamless for us.

The suite was very spacious and clean. Comfortable beds, nice balcony from which we watched sunsets. Short walk from shopping, restaurants and the lakeshore path. The price is rather steep, but you get what you pay for.

We love that you walk out the front door and you have a vast view of the lake. Location is great, but road is busy. Hotel was great but was showing wear and tear. It was very quiet which was nice.

Loved this place!!! Close to downtown and great view of the lake. Thank you. Elaina Green

Great service. Excellent location. Comfortable. It has options for different family sizes. Need a little attention to the balcony cleanliness. It's a great point to enjoy, but it was full of spiderweb and dust. It can't be used.

Good clean place to stay, just could use a few more upgrades. Not bad at all though.

Great service. Nice medium size hotel excellent located in front of the lake. Convenient for walking around downtown and shopping area. It doesn't have breakfast or cafeteria area, but a coffee machine in rooms that helps you with the morning starts. Small indoor clea pool and sauna, nice temp hot tub and excellent hours for it.

Great place to stay

Our room was not cleaned so we asked for another room and we got an up graded room only to find a dirty towel hanging on bathroom door. This could be a very nice hotel if the management would put a little effort into making sure things are cleaned properly and do some cosmetic work.

Our stay was great! I enjoyed being so close to the pier.

Rooms are being redone and are nice

Okay

Nice location. Good property for the price.

Just what you nees

We went to lake Geneva for a wedding anniversary and stayed at Bella Vista. We were able to get massages and use amenities like spa, indoor pool, and sauna before checkin in. Room was nice and spacious with helpful reminders and alcohol menu. There are a lot of flies in May. Although our view of the lake was stunning for our bedroom, we weren’t able to use our patio. Loved the K cup machine in the lobby for guests. Our ceiling came in slightly over the shower. Maintenance was able to fix it while we’re out walking around the area. Overall great stay and would love to come back to visit Lake Geneva

The view of lake from our room was very nice. Having the separate living room and kitchenette was comfortable and convenient. We enjoyed using the hot tub and pool.

Bella Vista was awesome. Hands down the best view of the Lake. Room was outstanding, roomy, comfy and updated. The staff was wonderful and location top notch.