Clean and safe but the breakfast options were just average

Hotel is in constant need of repair. Beds were worn, ac doesn’t work well but does work. Mold in bathrooms and last 3 times we stayed there, the pool and hot tub have been closed. Minimal service workers but plenty of desk people so you’ll wait on your room

In general the staff were friendly, however our room wasn't so great. They are under remodel but haven't started the first floor yet. The toilet in our room wobbled and kept running unless you messed with the handle just right, our window was broken at the seal so air from outside was leaking in, and the AC in our room did not work properly. They were booked so couldn't switch us rooms but also didn't try and really offer a solution to get the AC working in our room. Unfortunately had to sleep in a hot/humid room and was told they couldn't refund us or discount our room either. I understand they are renovating but it was very frustrating being at an outdoor concert to then come back to a 75 degree room and no chance of it cooling down.

We stayed at this property for one night, 2 weeks in a row. Both times the AC was very poor - nearly nonexistent. Me and my grandkids slept in a hot room and didn’t much rest. I should have complained at the front desk but we were exhausted from 12 hour drives each time and just didn’t feel like fooling with it. I think we will choose a different hotel on our passes through from now on.

The only cleaned the rooms every three days.

The AC was too warm. Almost too hot to sleep.

Overall, a good experience. Nice room, breakfast food pretty standard for this quality of hotel. The staff was all very pleasant.

Easy access and friendly staff. Beds were comfy and clean rooms.

Quick service

Very comfortable stay

We were on a short family vacation and it was perfect for our family of 5

Nice visit

Old mattress.. no support

We will stay at this place again when in Kansas city

General hotel cleanliness was poor. Floors in lobby & door hallways were dirty with food & trash all over. The elevator floor had spilled cereal on the floor from the time we checked in and still there when we checked out 2 days later. The room was for the most part clean but bathroom floor had not been swept or mopped in quite some time. Our daughter slept on the pull out couch, front desk was reluctant to give us bed linens for it telling me it was already in the room. I had already checked the room thoroughly before asking and it there was none. I told her she could come check if she didn’t believe me and her response was “I can’t leave the desk”. She then handed me only a blanket. I asked for sheets to cover the mattress and pillows. She went back and got me sheets but refused to give me pillows telling me the pillows were on the bed. I said there were pillows on the bed for me and my husband but would like pillows for my teen daughter. She refused saying “people ask fòr pillows all the time and then steal them”. This was insulting and really uncalled for. The person in charge of the breakfast buffet both mornings was playing loud rap music, singing and “dancing” while sitting in his chair. One morning when he was closing things down he dropped something and loudly yelled “what the FU**!” Completely inappropriate with families sitting in there eating. Pool and hot tub not working and apparently have been out of service for 2+ years according to another guest

Thank

Nice place, instead of one pending transaction for my stay, it was doubled, so not thrilled about that. I do believe it's not their fault, but something to look out for, for potential customers.

The only thing that was not good was the breakfast. Also this staff needs to be more quick on cleaning up behind the waffle maker station and bringing more food out when it's almost empty

No enough light by the parking lot

It's proximity to KC and Blue springs, and affordability.

The property was fine. Our room needed some work. Peeling paint on doirs, the bathroom door would not latch. We thought the hotel was near Kauffman Stadium but it wasnt.

N/a

The facility was nice. The pool and hot tub were under maintenance.

Good location, close proximity to arena and restaurants. Staff friendly and attentive. Property is need of upkeep badly. Elevator makes horrible grinding noise stopping at floors. Rooms have peeling paint, missing furnishings, carpets need cleaning in room and hallways. Pool has been closed for maintenance for last year also

There was no hair dryer in the room. They had to bring me one. No pool or hot tub. Food was not very warm. No bottled water in the dispenser. Semi friendly staff.

Clean and quiet. Will stay here again

The pool and hot tub weren't available for use.

Very clean modernized and doing more to make updated. Staff was very nice and helpful. Sammie was great.

The hotel needs some repairs. The wallpaper in the bathroom is peeling, and there's a small hole in the outside of the elevator door. The air conditioner didn't seem to cool the room all that well. That being said, the hotel was clean and relatively quiet. The refrigerator in the room was clean and large, and the microwave was clean, too. The staff, however, were amazing. Check-in was incredibly fast. There were always people on duty at the front desk, even when I was reading in the lobby at 4am. There seemed to be a problem with another guest yelling one afternoon, and the staff handled it well and quietly with very little disruption. We stayed for 2 nights. Our room keys the second afternoon were cleared; we couldn't get in. When we returned to the front desk, they apologized and handled it quickly. The hotel is older and needs some repairs, but it is in a good location, inexpensive, clean, and has a good staff. While we didn't travel with our dog this time, this does seem to be a dog-friendly hotel. We saw a couple of people walking their dogs, and there was a very nice-sized pet area on the west end of the building.

Staff were nice! The room was clean. The gentleman in the breakfast room was great!

The was clean and comfortable. Front desk was very nice

The room was clean but the bottom of the door in the bathroom was coming apart. I would stay there again.