Exactly what you'd expect. Good value, no frills. Friendly staff.

Friendly staff

Convenient location for my needs, no chair in room so could only lay on the bed

Breakfast box not great

Easy to communicate with the property. Hospitality is good

firstly the hotel has a brilliant location. less than a minute off the m4. so it’s easy to find. it’s also right next to a fantastic services with good food choices and a massive starbucks. there are also plenty of fast electric car chargers, which is amazing considering much bigger places don’t have any. the hotel is all that you need. good beds. big rooms. nice and clean and very friendly helpful staff. they don’t do a cooked breakfast but if that’s your thing i recommend lilly’s in pontycymer, a ten minute drive away. that’s a lovely cafe. a special mention to jessica on hotel reception who was very helpful.

Lot of commercial vehicles

Great stay, clean room and the staff were so nice and helpful

Wrong link on the email address leading to 70miles away destination from the property. I told the reception that they need to fix the link sat nav. There were insect crawling in the bathroom. There was no shampoo/shower gel in shower.. Bottle was empty.

Very clean, basic amenities, had tea making facilities and a hairdryer. Wifi wasn't great and tv sometimes had no signal. Staff were friendly enough.

Positives: friendly staff, clean well stocked rooms, good location, free wifi. Reasonable price. What’s not to like? Negatives: tired and dated look but the positives outweigh this. Some updating would improve this hotel.

It was comfortable and met our requirements admirably.

Clean, quiet & parking independent from services area.

Staff were very helpful.

The Cleanliness is impeccable.Must stay place only thing which i feel can attract more tourist is,if they offer cooked breakfast in the lounge.it would definitely have an edge on others.rest no issue,all great :)

Great location and the ladies on reception were brilliant. I’d definitely recommend.

We had a lovely stay, everything was spotless, very spacious, good value and to top that off it was doggy friendly!!! Charlaine

Last minute booking, room was clean, comfy bed. Friendly lady on reception. Convenient for shops & services. Would stay again.

Booked using vouchers to see Bruce Springsteen at the Principality stadium in Cardiff. This hotel is not in Cardiff so a bit misleading as it's in Bridgend, a 30 drive into Cardiff. That said,bits just off the M4, so easy to get to Cardiff. Room was clean, and quiet, you couldn't hear the road outside Staff were very helpful and friendly Food is available at the nearby Welcome Break, or there's a supermarket nearby and other food outlets. As hotels in Cardiff were astronomically priced for the show, I'd quite happily stay here again

great stopover after a cardiff concert. Great to be able to charge the E/V. Room was clean but basic. Had everything we needed. Reception lady was really helpful, changed our TV batteries.

The room and bathroom was dirty. Despite asking for another cup they didn’t find us one. Sorry but a poor hotel

Staff were amazing, using a real human approach to their job. Youve got a a great team that work together and understand that their customers are people too. We had some awesome chats with lewis in particular during our short stay and can see hes destined for big things in his life! Truly cant wait to see and hear what he gets up to because no matter what he does hes going to absolutely smash it just like he did with serving us during our stay. Keep up the good work guys, it can be hard sometimes but just keep those big grins on your faces. We'd definitely stay again just purely for the staff friendlyness towards our whole family!

On booking there was no mention of charge for a dog.Initially refused to pay and forced to pay or go elsewhere at late notice. I would be grateful for a refund of £15 and am considering taking matters further and will never again book with Days Inn.

Clean and comfortable. Good value. If you know about the foot bridge over the motorway, you can be at the designer outlet in a 10/15 minute walk.

the check in staff were fantastic.

The staff were very very friendly

Was very much what you pay for cheap and cheerful the room was standard bed was average and the over all stay was ok for 1 night stay budget friendly

Cheap an cheerful! Check in was easy and staff were friendly. The room was big and clean but a little run down. For the price, it was very comfortable and I'd be happy to stay again!

Very clean and friendly staff

At the time we checked in on the evening of Sunday 3rd March we received a lovely welcome at reception and we really enjoyed our stay … our little dog received a great welcome too from the Staff and our room was warm and cosy

We stay here regularly because it is such a lovely hotel. The staff are amazing and so friendly, we always get a ground floor room when requested and we love how quiet it is. The beds are really comfy and the rooms are large and spotlessly clean.

All good can’t fault it