well kept hotel; some facilities dated; no microwave free parking on site friendly owner and staff close to restaurants and Platanias city centre

Basic hotel. Gloomy rooms. Clean rooms. Great location.

Had a very pleasant stay. Loved the location!

Our overall experience in this place was great, even though we came a little too early before most of the bars and tours were open. Ermis Suites has an amazing customer service. The owner reserved a taxi for us when we arrived in the Chania International Airport, and the driver arrived on time. When we arrived in the hotel, the owner happily welcomed us and even helped me with my carry-on luggage to take to our room. The owner answered all the questions we had when it comes to figuring out what to do nearby the hotel, since a lot of places in the street was still closed. The room service was also nice, we asked for new towels and blankets, and we received them in less than 10 minutes. The cleaning lady (I apologize I didnt get her name) was really sweet, she gave us the biggest smile and was more than willing to take the dirty towels we had. The view from our balcony was beautiful and relaxing, since it is in front of the beach.I do recommend this place to those who wants to stay in Crete. It was only about 15-30 minutes bus ride of €1,20 from the hotel to Chania and back.

Our overall experience in this place was great, even though we came a little too early before most of the bars and tours were open. Ermis Suites has an amazing customer service. The owner reserved a taxi for us when we arrived in the Chania International Airport, and the driver arrived on time. When we arrived in the hotel, the owner happily welcomed us and even helped me with my carry-on luggage to take to our room. The owner answered all the questions we had when it comes to figuring out what to do nearby the hotel, since a lot of places in the street was still closed. The room service was also nice, we asked for new towels and blankets, and we received them in less than 10 minutes. The cleaning lady (I apologize I didn't get her name) was really sweet, she gave us the biggest smile and was more than willing to take the dirty towels we had. The view from our balcony was beautiful and relaxing, since it is in front of the beach. I do recommend this place to those who wants to stay in Crete. It was only about 15-30 minutes bus ride of €1,20 from the hotel to Chania and back.

The only thing missing was a pool but right beside the beach. Staff very helpful

great seaside break for all the family. Air conditioning in both bedrooms, would have been nice to have an air-conditioning unit in living room also. Family run business and they catered for all our requests.

We stayed here last year for two weeks. We stayed for six days again this year, as we were staying in Athens and on Santorini as well. We really like this place -on the beach, comfortable beds, very pleasant staff. The place offers great value. We will stay here again when back in Crete.

We found Ermis Suites nicely positioned very close to the beach yet convenient for shops,restaurants and buses. It is between the main built up areas of Platanias and Agia Marina. Our apartment was comfortable, spacious, spotless and well equipped. We had a good view of the White mountains from our balcony and could hear the sea

A nice property with friendly owners. Some rooms great, some rooms have an odd layout. Our friends had a wonderful room that had a view of the beach, but there are only a couple of rooms with that. We had a maisonette-style room with a tiny bathrooms, and it wasn't as nice. Wifi was poor, but worked ok with a laptop (phone couldn't connect). Rooms were clean, beds were comfy. Beach area was fine. If you want a pool, you could go to the hotel next door and order food to use their facilities.

Hotel is deserving of it's high ratings. We were lucky and got a room that overlooked the beach. Though most rooms aren't so lucky. The beach views turned into views of sunbathers during the day, but it was still beautiful. Kitchen well-equipped. Even provided dish soap and sponge. Wifi was poor in the room. No pool at the hotel, but we went for lunch at the hotel next door and were able to use their pool and loungers. Perfect! Lots of restaurants and grocery stores within walking distance. Very convenient.

A nice property with friendly owners. Some rooms great, some rooms have an odd layout. Our friends had a wonderful room that had a view of the beach, but there are only a couple of rooms with that. We had a maisonette-style room with a tiny bathrooms, and it wasnt as nice. Wifi was poor, but worked ok with a laptop (phone couldnt connect). Rooms were clean, beds were comfy. Beach area was fine. If you want a pool, you could go to the hotel next door and order food to use their facilities.

Very nice and helpful owners, spacious 2-bedrooms apartment, AC included, right on the beach, 1 min walk to small supermarked, 4 min to large supermarked, excellent cleaning(dishes incl) every day except sundays, free use of swimmingpool at Hotel Menia next door, many tavernas/restaurants within 1-5 min walk. Great value for money! I will highly recommend Ermis Suites :)

Perfect hotel for our needs! Clean room and close to the beach. A little walk to town (Platanias) centre and close to busstop. Very nice mountainwiev from our balcony! We visited in early April -preseason so the tempo of the town where nice and slow and the nearby playground where closed. I think it could be a disturbance in highseason!

We had an excellent experience at Ermis Suites. The rooms were well-lit, clean, and contained all of the basics you need for a comfortable multi-day stay. There was a private beach, though an extra charge for use of the chairs and umbrellas. Several restaurants, grocery stores, and tourist shops are located nearby, as well as a mini-golf and go-cart center for kids. It was very easy to travel to and from Samaria Gorge from here. The staff were friendly and knowledgeable. Highly recommended for a longer stay in Chania.

All you need to know about this hotel is don't bother. Or, if you enjoy abuse, stay here.

Comfortable room but cooking facilities were a bit basic. Staff were friendly and helpful and heating was effective (and necessary!)

Had a satisfactory stay but would not advise taking breakfast option-very easy to buy breakfast food nearby. Room generally well appointed but kitchen facilities very basic. Close to small supermarkets and pleasant restuarants.Overall good value.

My husband, our 4yr old daughter and I stayed here for a fortnight over Easter 07 and had a great time. The owner and his staff were extremely hospitable - nothing was too much trouble - and made us feel very welcome. Our 2-bed apartment was well-appointed, and kept clean and tidy for us. We couldn't have been much closer to the sea, which at this time of year was fantastic as we had the beach to ourselves!! Came home feeling very relaxed! Definitely recommended.