Love it here.

We are a family of 6 and love it here It was our 3rd time coming. We come back because it is always clean, they take pride in keeping everything looking great. Staff is always nice, especially Mr. Gonzalo, their bellboy. We love that they have washer/dryer in the apartments and price is reasonable.

This place is amazing, i will always stay here from now on.

A beautiful spot that is just steps from the beach.

Beautiful layout; helpful staff.

Beautiful stay. Absolutely perfect location!!!

Lovely as always and the staff is super helpful and kind!

Always a lovely v stay. Staff is very helpful and kind. Beds are comfy, wifi strong, walkable to everything

Very quiet and one does not hear the noise from 5th Ave. Large space. Staff was responsive to fix a issue with the water. Lots of animals. Raccoons, possums, coatis, running around the area.

Very spacious room, nice pool area, close to beach, dining & shopping

Always a wonderful experience at Riviera Maya Suites. The staff is incredible and so friendly!

the garden balcony, lots of space in the apartment. the mini oven could use an upgrade, laundry machines very useful, AC worked great, friendly and helpful staff. the pool was great, quiet, my family were the only ones in the pool most of the time. the hammocks were great. rooftop patio was also nice, close to 5th ave but not loud (garden facing). close to the beach. room cleaners were great. highly recommend, hope to come back sometime.

This was a great place for our family to stay for a couple days, but only a couple day. It has a great location right on 5Th ave, bring ear plugs the music goes all night. The pool was cold but clean. The staff was helpful, friendly and eager to please. The penthouse unit was nice, roof top deck was great. The kitchen left something to desire but functional. There is a grocery store abt a block away, beach just down the road and all the shops and restaurants right on your door step. Just as advertised.

It was a great place to stay

Amazing as always! Like coming home.

Great location and staying!

Beautiful spot to stay at.

Fantastic

Personal very nice and the place is very beautiful

Basically just a room, no coffee pot,no room service. Just the nessicity to sleep. Staff is very nice and friendly. They are very happy to assist you. Right on a very busy street.

Great location, very friendly and helpful staff, and nice pool. Would definitely stay again!

The bungalows were amazing. They were spacious, had fully equipped kitchens, thebporch area with hammocks large and relaxing with pario furniture, the decor and thatched roofs were perfect touches. It had lush gardens, a terrific pool, and parking. It was literally steps away, maybe 100 yards from the main avenue yet quiet inside the bungalows. The beach was only 5 mins away. It was a safe and will lit area of town with convenience stores 2 min walking distance and cab posts.

I had so many problems at this hotel. I do not understand how it has such good reviews. First, the room we were given was not the room that was booked or as described in the booking. Next, the television in the room was broken and there was no hot water. We complained and eventually the TV and water were fixed. Hotel also has a bad insect problem. I had flying ants and other insects swarm into the room every night from openings in the bathroom. I complained about this but no attempt was made to resolve it and no other rooms were available. The power for the hotel also went out a few times during my stay. I attempted to obtain a refund for the stay but it was refused by hotel management. I wasted to many hours of my vacation dealing with issues with my room.

Although this property is very pretty and surrounded by gardens it has many issues. The air conditioner was not cold and rattled. The bed was as hard as a rock. It had a thatched roof which racoons tried to break through one night and kept us all awake. Also 5th Avenue is right down the block so you hear music and drunk people yelling all night. Not relaxing at all.

Although this property is very pretty and surrounded by gardens it has many issues. The air conditioner was not cold and rattled. The bed was as hard as a rock. It had a thatched roof which racoons tried to break through one night and kept us all awake. Also 5th Avenue is right down the block so you hear music and drunk people yelling all night. Not relaxing at all.

The staff was very nice, specially Ms. Silvia. She cleaned our room and made an elephant out of towels. I will definitely stay there next tome I go to playa del Carmen.

We stayed in one of the bungalows at Riviera Maya and it was wonderful. Easy walk to the grocery store for anything you need. Beaches and restaurants nearby as well. Staff was attentive and friendly. All around great experience. Would definitely stay there again.

Great place for a family !!!!

Good

Stayed here with a large group of family. Very comfortable for a large group. Well-situated close to everything and it's in a good, safe location. It's very clean, the staff cleaned up every day, they were helpful,

Superb, excellent location and accommodation, clean and affordable

The room was great except one of the bathroom had a smell and needed to keep the window open in the bathroom. Other than that the room was great