great location, good food, friendly staff, Aino shopping mall and metro around the corner

all was good

Very good breakfast and good location close by the metro. Also the surrounding area were nice!

We went with a baby and the room had a teddy bear for the baby, that was thoughtful. Good breakfast with a wide variety of food.

The hotel is located in a quiet area next to a small lake, quite close to the metro station Tapiola with a big shopping centre. The room was spatious and air-conditioned with the possibility to regulate the temperature and the intensity. Internet connection worked well without any severe problems. Staff was very nice and helpful, breakfast was tasty and there was a variety of different meals. Cleaning of rooms is not done automatically every day (not sure if this is standard in Finnland, since I saw it in multiple hotels), which saves resources for e.g. washing the towels, and still it can be requested every day at the reception.

The window of the room was directly facing a public terrace, so basically anybody could look into the room and therefore the curtains had to be closed, also the window could not be opened. Although it was just one floor about the reception, according to the receptionist there was no convenient way to use the stairs to access the room and everytime I had to use the lift to go to the second floor, but then I had to go down the stairs after exiting the lift since the room was placed about half of the floor lower than the lift.

Delightful surprise and a superb experience. Tapiola is finally almost done, and you have all the services you could possibly ask for. Also, this hotel has recently undergone a complete renovation, and I liked the room and other facilities such as the restaurant and breakfast area. The location is perfect also if you're planning to visit Helsinki. Extra mention for the very welcoming and friendly staff throughout the stay. I will stay here again for sure.

I gave "just" 9/10. There are just a few things to improve. The room was clean but not exceptionally clean. Buffet breakfast was good, not exceptional, and coffee could be a lot better. Some machine for the special coffees or the new Nespresso Vertuo capsules would do the trick. The hotel restaurant wasn't open on Sunday evening, but I do understand this, and it's a general problem in Finland when it's so expensive to keep the restaurants open on Sundays, which is very sad. I also had some issues with the WiFi, especially in my room.

Very friendly reception!

During the breakfast used dishes etc. were not collected ... it does not deliver a nice impression

Very nice and helpful lady at the reception

Hotel a bit old, could us a small re-fresh

Location was good, next to a mall with a lot of restaurants

I thought that going to a Sokos group hotel would be sure place to go, but I was wrong. 1. Expensive parking. While booking I didn’t see a note that says I have to pay for parking. Two days parking cost me ~40€ 2. Room has absolutely no storage space. First thing I noticed was that the room had no closets or shelves or anything to put my stuff in. Should I just have my stuff in the suitcase the whole time? 3. Room description clearly states that there’s a table and a minibar. There was no table or a chair and the minibar was completely empty. Where do I do my work? in bed? 4. Not cleaned at all. Everything around the bed was dusty and had pieces of hair everywhere. Horrific 5. Bathroom had few toiletry items. just your basic soap and shampoo. Some towels were dirty.

Room was perfect. Fantastic bathroom with heated mosiac tiled floor. Great shower.

Good location friendly staff

Finland law caused restaurant to close at 6pm

Breakfast was excellent- loved the variety of food available to guests! Staff were friendly. Bathroom clean.

Bed sheets weren't the cleanest they could be, hairs all over the bed. Dust and trash found underneath bed and bedside table :(

EVERYTHING

Location is pretty great.

Toothbrush and toothpastes can be provided as well.