Quiet property and beautiful rooms

Beautiful hotel right in the middle of many shops and restaurants.

5 star Hotel. Very good services. Good smiling staff. 👌

Wonderful hotel with great location

Great location. Well maintained property. Excellent staff and service. Extremely comfortable beds. Unfortunately, on previous trips to Marseille, we opted for hotels located directly on the port instead of the Intercontinental. We now know that was a mistake and will always try to stay at the Intercontinental. While it is not directly on the port, it is superior to all the properties that are in terms of service, staff, and quality.

Overpriced I felt like I was staying at a Holiday Inn. In the area, this appears to be the safest hotel Nice view of a church from the terrace I chose this hotel because parking in Marseille is limited. Parking: $40 per night. Valet guys were really nice and spoke English very well Check in and check out: Fast and courteous service Halls leading to the rooms: No AC Room: same set up as Holiday Inn Pool: I believe I was told I had to pay to use it. I did not use it Breakfast: You won’t starve. Bacon was burnt I will not stay in this hotel again. This hotel is a short walk from the bay.

Lovely

Beautiful hotel with big rooms and huge king beds

Beautiful hotel in the port area of Marseille

Fabulous hotel, with a professional and friendly demeanour. Probably the quietest hotel I have ever used. Lovely terrace for breakfast, drinks and evening meals. A truly 5 star experience.

Very nice hotel with beautiful views

Good place to stay

Fantastic hotel. Very central and beautiful building with excellent facilities.

Loved the hotel Only bad thing no complementary water in room every where else I have stayed had this

Wonderful hotel in a historic 18th century building with beautiful views of the city.

The hotel was very well situated, and the views from the room as well as the outside dining area was beautiful. Standing by the poured and looking back at the hotel it is equally beautiful. There is No signing area or swimming pool. There is an indoor lap pool only. The room was very nice, which included a large balcony with a beautiful view. However, the air conditioner was not strong enough to cool the room. We spoke several times to the front desk and several times people were sent to the room, but there seem to be no solution.the bathroom area was small and there was little privacy. The breakfast buffet was more typically suited to a budget type hotel. The servers in the bar and food area outside were extremely slow and not interested in providing a high-quality service. I chose this hotel because it was in La Panier area - an area I was interested in exploring. However, if I return to Marci, I will not be staying here. Previously, I stayed in a hotel on the opposite side of the old port, which was very well situated and very well run with a beautiful breakfast on the roof and a pool that offered sun lounges.

This is a beautiful, centrally located hotel in a historic building. You’d be hard pressed to find a nicer place to stay in Marseille. Because of the size and age of the building, the air conditioning wasn’t quite as cold as I would’ve like but I otherwise have nothing but good things to say about the hotel. Get a room with a balcony if you can - it’s worth it!

Lovely room and bathroom. Excellent breakfast selection. Good location by the port

This exceptional hotel exceeded our expectations in every way! The dedication to customer satisfaction shines through in every aspect. The staff were warm and welcoming, the property was immaculately clean, and the beds were incredibly comfortable. The spacious soaking tub and delectable food served on the stunning terrace were the icing on the cake. Our stay here was the highlight of our five-week European adventure, and we would not hesitate to return. A truly outstanding experience!"

Excellent

We have been traveling Spain, the Catalon region, and the French Rivieria. We have stayed at a variety of hotels on this stay, and I’ve stayed at many in my lifetime (including Intercontinentals). This hotel was the worst on this trip and the worst 5 star hotel I think I’ve ever stayed at before. Firstly, the staff is horrible. Unfriendly, unhelpful, and downright rude at times. As as an example, we waited so long for a taxi (over 30 minutes checking in every 5 minutes while others got taxis), that eventually we ordered an Uber. The concierge had the nerve to tell me that Ubers weren’t allowed! I had my 2 young daughters (8 & 5) with me waiting. The food is terrible. We ordered room service one night and got one children’s burger with just cheese on a bun (no burger) and one over cooked burger. My runny chicken salad sandwich was atrocious. They provided 1 condiment for all of us. The dinner at the bar on the terrace was no better. We had a very sub-par pizza for the kids and unripe tomatoes served with bland burrata cheese and a scoop of pesto. When we wanted anything, we looked back to see an empty restaurant filled with dozens of servers conversing but none checking on us. My daughters needed water, but they never had a chance to ask. The rooms are nice enough, but the pillows are way too soft and the furnishings do not scream 5 stars. There are stains on the carpets and our bathtub was dirty. I would not recommend nor stay there again.

Great hotel with friendly staff and a beautiful location. Comfortable beds in spacious rooms.

What a great building.

Great spot to stay and excellent service

Everyone - all staff did a great job.

Beautiful location and very convenient

Great staff! Friendly and helpful, aslways keen to assist.

Grand hotel with large rooms and excelent staff. Probably the best hotel in Marseille.

Beautiful property!

My room was not cleaned at 4 pm. Trash remained in the room. Laundry was delivered late.

Mostly all as expected for a hotel of this rating/price. Compared to previous visits to Marseille we really appreciated the ease of 24hr valet parking for euro 39 at this hotel. Breakfast was chaotic and did not reflect the hotel’s rating.

Clean