It was our second time here and we are already planning to come back!!

FANTASTIC ,...... STAFF, LOCATION, VIEW, ROOMS. The only downside is no airconditioning. Thank you for a lovely stay.

They're OK til you even mention the problems, then you're made to feel very uncomfortable and at fault. As they don't want to take responsibility for anything. Paid for a superior room but got a standard. No refund or care. The room was horrible, old and numerous problems. Plus like a sauna as no air-conditioning. The staff were rude and disrespectful to me as I justly complained. Couldn't wait to leave. No sunbeds around the pool. Restaurant was awful, around 10 euros for a horrible breakfast in a run-down and depressing environment. Ignorant staff. Everything's controlled and as they want it, not for the guests. It was a job, not a holiday.

It needed air conditioning

Had a short unplanned stay here because of a last minute mobile offer. Paid a little extra for breakfast - very wise. Very grateful I took this offer of accomodation . Fantastic location with sea view. Short walk to everything. Highly recommended.

Not the best placement in terms of sun, we only had sun in the balcony a couple of hours. And the pool was cold. Felt like we paid too much compared to other places.

2nd time staying here, not to busy place so for me great. If you want night life then anfi del mar is not far away otherwise if nightlife is what you want it maybe a bit quiet for you. But I enjoyed my stay. And reception staff great.

Excellent staff,helpful and courteous and pleasantly surprised by the complimentary prossecco ,water and nuts in the room.

We stayed in the hotel for 7 nights. Very peaceful, relaxing. Had nice breakfast and enjoyed Thursday special Canarian food. Great beaches nearby.

Beautiful, my 2nd year there. Absoloutely going back!

Stayed for one night room clean ground floor had easy access to pool area

Enjoyed my stay here, lovely roof top with jacuzzi and not a busy complex. Nice area but with a reasonable walk over to Anfi del mar. Would return again , great views. Good value!

All the facilities were great. Great pool, sun roof, great room with balcony overlooking the sea. The location is great, short walk to Anfi or Arguiniguian and lovely beach 2 mins walk from the hotel. The staff were all lovely. In particular Aida ( no need for the trainee badge, her training is complete) and Yazmina (promotion soon Servateur as she is a very professional person and a credit to your organisation). I enjoyed the stay so much I extended it and will certainly return.

beautiful view from the window, close to Anfi beach, high comfort, very clean hotel ... I will definitely come back to this place

Stort sett fornøyd. Litt elendig renhold ble ikke skiftet sengetøy. Heisene var trange og trege

Twice as expensive as seen when I checked after I booked . Run down rooms with no tea and coffee in rooms .

Good location, close to the local beach with restaurants and shops nearby. Great view over the sea in the higher floors. The pool is nice but couod stay open longer in the evening. The breakfast is very standard european continental/British

Great experience overall. Good cleaning service and professional staff.

Well located, well organized hotel, with apartments reasonably equipped, although lack of air conditioning would probably be quite uncomfortable, although was OK in November.

Hotel and it’s location are good. You can expect everything that a 3 star hotel provides. Rooms are spacious and the balconies are quite big. Ask for a room from 3rd floor up to get a sea view. The view is breathtaking so worth paying a bit more. Breakfast is excellent it also worth paying for. Staff is helpful. The only downside is that smoking is allowed everywhere outside even though it’s a non smoking hotel. It was a bit annoying on the balcony and the pool area. However I think this is normal in Gran Canaria. I’d stay in this hotel again. Very good value for money.

Everything was perfect hotel staff and room. We very enjoyed our holidays.Thank you very much!!!

Relative to the 3 * hotel it certainly was a surprise. Clean, spacious, good and satisfying breakfast. I got a room with a balcony for a garden not far from the pool. The staff at the poolside restaurant is courteous and nice. I enjoyed

The floor was dirty when we arrived, a lot of sand and hairs. Mould on shower sealant and other parts.

Great pool area and roof bar. ROOMS need redecoration.

We booked the hotel for 1 night and were really surprised how nice it is . The staff were lovely and everything was really nice. The rooms were exceptionally clean and had fabulous views out to the ocean . The beach is on site snd puerta Rivo is a very short taxi ride away. Breakfast was included and was very very good with everything you needed. I would fully recommend the hotel which is great value for money. I would have happily stayed for a week had we not got accomodation already booked elsewhere.

Good location with a lovely view over the bay. Super staff all very helpful, room was big and clean with a large separate living area and larger balcony than usual. Very close to many small but good restaurants and shops

Our room was not the cleanest neither were the communal areas, the window had been left open so on arrival was full of mosquitos, the main beds were ok but the sofa and pull out bed for the kids were probably the least comfortable we have ever had, our blow up bed we take camping is better.

We have been staying at Green Beach for over 15 Times the recent 15 years, for a week to three weeks. 3 months before arrival I tell the nice lady that we are coming (to prevent problems) Due to servere asthma and allergy she help me to tell the cleaning woman to change my bed linen and towels daily. This time everything went wrong. The cleaning lady forgot to change my bedlinen the first, second and third day. I had to contact the reception all the time to help me with this. My asthma was bad the nights she forgot to change them. One of the cleaning women thought we meant that she had to change all 3 beds and at top of this, one in the reception told my mother that it was too much for the cleaning lady to change 3 beds daily. It was MY bed and not my sister and nephew. But if we all had my asthma, it would be too much work for the cleaning lady ??! I have never heard this at anytime in my life and I stay in around 10 hotels every year. The cleaning lady was not very nice and I felt that I was a problem for her. This behavior is not ok. We paid pretty much for our holiday with flights etc. and the 3 first days was a mess thanks to the cleaning!! Room standard as a 3 star Hotel: 4/5 Restaurant, food, bar: 5/5 (Please add a menu for kids) Front desk staff: 4/5 Pool: 4/5 Sun beds: 2/5 because they are dirty and not cleaned. Balcony with chairs: 4/5 Pool bar: 4/5 Cleaning & cleaning staff: 1/5 Elivators: 2/5 (usally one or two has problems) Sun deck: 5/5

Close to the beach with nice sea views. Rooms are kept at a good temperature and daily housekeeping ensures cleanliness. There aren't a lot of English TV channels available as standard and you may have to pay extra to get them. The hotel staff are very outgoing, including swimming pool staff and at the hotel bar/restaurant. They even served me dinner at closing time on my first night. Enjoyed my time here immensely.

There is no air conditioning in the rooms so the only way to get a breeze it book the 4th floor or above with a sea view to receive a breeze, anything else has none. Levels 1 & 2 suffer from being surrounded by plants, trees & foliage which attracts all the insects if windows are open.

Arrived to a warm welcome, staff seemed very helpful however they did not have any fans for the rooms, my reply was simply, how have you run out? Surly it’s one fan per room as you do not have air con. His response was I’m sorry, you can try again tomorrow morning. 4 days into the holiday we eventually got one, I was expecting a deposit obviously but he actually charged me to use the fan for the entire week even though I only needed it for 3 days which is ridiculous when you don’t have air con in your apartments, the beds are uncomfortable and do not match the photos online, the shower and balcony’s are okay, I paid for a higher story room and was on floor 3 due to refurbishments, no refund was applicable apparently. The workmen were drilling and banging each morning at 7am refurbishing rooms on every floor. To say it was a relaxing week would be a lie. Don’t waste your money on this hotel, go stay at the anfi which is 10 mins down the road. It’s a bit more expensive but you won’t have any issues with that place. It’s a 10/10 where as his place is about a 5/10 at best

Cheap and cheerful. Staff & service was really good, along with evening meals. Breakfast was a bit of a let down, but only personal preference, still plenty of choice. WiFi throughout hotel is good, even next to the pool. Some parts of the hotle need a bit of TLC, but overall very pleased with our stay.