The worst hotel in the Dominican Republic it was unsafe it was unclean. They double charged me. They refused to assist the plumbing. The few was of a barking dog and a woman hanging clothes. It was unsafe no hot water televisions dysfunction and when I asked for just a safe room, they made me pay extra.

No good

the breakfast buffer is amazing.

Clean/professional helpful staff

Great staff super friendly and helpful. A dedicated team that’s committed to providing excellent customer service. Thanks again

Upon arrival, the lobby of the hotel was nice which made us think we had chosen the right hotel for our stay. However, once we were shown our room, we had to change immediately due to drain flies everywhere in the room. The young man at the front desk accommodated this switch to what was hopefully a better room however the issue of the drain flies was still present as well as roaches, drain worms, and centipedes. Not only were we plagued with insects but we were not given soap replacements after the first night (luckily there was a supermarket close by for us to purchase things that were lacking from the hotel) and had to continuously ask for towels. PS. The customer service received from the 3 males at the front desk was exceptional. They were always more than willing to assist. The bathroom sink didn't work properly and only the hot water side worked which made it nearly impossible to use. The bathroom overall definitely NEEDS an upgrade. We are grateful to the three young men at the front desk who helped to make our stay tolerable.

Great hotel

It was Great the staff was ourteus. The breakfast was great,all you can eat'

The worst stay I have ever had. They took advantage of my partner and refused to let them leave unless they paid 70.00 for a small stain on sheets that they cleaned. Had to ask for towels not once but 5 times. Building was not accessible and there was nothing like a “beach view”. All you saw were concrete buildings. Definitely do not go here if you are black, queer and/or femme. Should be closed down like yesterday.

Great place it is 5 stars ⭐️

Its accesibility and closeness to the sea. Good staff.

Alex was very helpful when I needed to change rooms. He went above and beyond for me. The staff at both RIG properties are amazing. The cleaning staff and the breakfast staff were also very helpful. I believe the name of the young lady running the rooftop bar is Jennifer. She made my stay a pleasure as well.

Been going there for couple of years. I like the location and staff. But it need update in the hotel. I do,like because simply. A remodel is due. Please this not negative just suggestion….

The staff here is excellent. Joseph went above and beyond for me. This is a small hotel near the malecon and a park where locals gather. This is not some high end removed hotel. Local neighborhood, authentic experience and solid value. The staff make this place a gem. Thank you!

This is a "no frills" cute and quaint hotel very close to the Malecon, restaurants, casino, shops, etc. The rooms and bathrooms are a little dated and there appeared to be a little mold on the shower head and soap dish. My biggest issue was the shower temperature had little to no control; water was either cold, or literally boiling hot with no in between; but we made it work. Although the room was a little tight for two, it was good enough for a one or two night stay. Fridge in room is a plus. The hotel staff was very friendly, curtious, and professional. The hotel does offer a nice and complete local cuisine hot breakfast, which is an add on.

Little room

Horrible conditions both inside and outside the hotel. Very unsafe. Cockroaches and dirty room. Stains on the sheets. Mold in shower and fridge. Pictures did not match description. Electrical plugs did not work. TV did not work. Funky smell. Toilet and shower broken. Holes in the room.

There was roaches near the restaurant in the hotel and pool the hot tub didn’t turn on very limited food In restaurant

Location was good, staff very friendly and accommodating. Priced good

Everything great

Guys at the desk help you as much as possible …

Every time I visit Dominican Republic, I alway stop in this little hidden jewel. Clean, Safe, Close to everything, great breakfast, & the Pool, Oh, and the roof top club,Friendly staff. The kitchen Mgr Jennifer, is the best!

The people smoking in the terrace.

Location was perfect for me

I really like the roof top terrace because I could had a good view of the Malecon.

Great breakfast We stayed at the ground floor. Damp rooms no hot water shower

Nice clean and cool

Amazing experience would definitely go back staff extremely nice and helpful

I loved the staff. Everybody was very welcoming and understanding even if u don’t speak Spanish. But it’s really a good hotel, the roof top is amazing

Very nice staff and nice breakfast

The hotel room was too small , the bed sheets was. It changed everyday. The staff was super friendly, Wilson , Brian , Michael and the restaurant staff was very nice and helpful. The front desk staff were very , very nice and super friendly.

Staff was very friendly, breakfast was delicious, room a little small but was very comfortable. We had a good time with some of the staff.