The positives: very clean spacious warm room and hot shower. Facilities at this price are outstanding, reasonable size swimming pool, Finnish sauna and fitness room. Lift (single person) to all floors. Some parking, 4 or 5 cars in front of the hotel which is on a quiet residential street. Free on street parking. Supermarket about 100 yds away. Gratis Coffee and small pastries available all day. Breakfast was very good, hot and cold. The (few) negatives: staff not on site after 14:30 . Check in after this is by code and key box. This is a grey box with electronic pad to the right of the side door. Downside is that these instructions arrive in a German language email, hence easy when you know how.. All in all , good hotel but outstanding value for money.

Property was quiet, very clean and overall a great place to stay.

Super

This was our first, and definitely not last, stay at an Arthotel. We were given room 25, which had a nice view for the outdoor breakfast area. The furniture was OK, the bathroom - surprisingly spacious! Everything was clean and fresh, nothing to complain about. I found it incredibly thoughtful of the hotel to place a water dispenser on each floor, as well as to allow all customers to use the coffee machine with plenty of delicious types of Dalmayr coffee in the breakfast room free of charge (except if it's to-go, then the cost is 2.7 euro). Nearby there are plenty of supermarkets, a fast food restaurant and a drugstore. We're very keen on active holidays, so we go nearly everywhere on foot, and it would take us only about 25-30 minutes to get to the city centre, depending on the pace and the weather conditions. To conclude, the hotel exceeded our expectations and we enjoyed the stay a lot!! Would love to return someday.

Very weird experience. We pulled up at around 8:30pm just as a woman who worked there was locking all the doors! I spoke very little German and she spoke very little English but she was sweet and gracious enough to stay and check our family in. I don't know what we would have done had she not been there! A bit daunting. Also, there is no air conditioning. I never thought to ask when I made the booking. VERY tiny shower!

Very good one night stay, super spacious and modern room with blacony. Check in was quick and overall we had no issues. Great choice for Augsburg.

The staff were weary helpful and polite, the rooms a little small but ok for one night. Good pool and sauna Facility The gym a little small too. Will certainly use them again.

The hotel was fine but the pillows smelled of mildew

Situated on a quiet road within easy reach of public transport. Excellent choice of both hot & cold items for breakfast.

Very confortable very confortable very silent very silent in a good map position , amazing breakfast

It was ok, room was really big

The ANA Gold is a small hotel with an excellent array of breakfast choices. The swimming pool is small but functional and normally not busy.

Not even a window in the room. A door to the side learn g onto a shared balcony with no space for my room? Breakfast was the only positive thing.

Great place but they need to let guests know that doors locked early. When I returned at 7:00 pm, I was locked out. There is a number to call but the guy at other end had no idea how to help. He kindly hunted around for help but it took me 20 mins to get into hotel and another 10 to get my room key. Other guests experienced same anxiety.

Lovely hotel in a quiet location. Good breakfast. But single room was very small.

Smallish, quirky (but in a good way) hotel with an excellent variety of breakfast food. This was our second visit in the last 3 months and we are planning another 2 or 3 visits in the coming year.

DID NOT APPROVE OF GUESTS DOG IN BREAKFAST ROOM. THE DOG OWNER FUST OVER THE DOG AND THEN HANDLED THE BREAKFAST UTENSILS -- ALL COMPLETELY UNHYGIENIC AND IN MY VIEW QUITE DISGUSTING. OTHERWISE HOTEL WOULD RECOMMEND THE HOTEL AS IT WAS QUIET -- COMFORTABLE -- FRIENDLY -- AND AFFORDABLE.

DID NOT APPROVE OF GUESTS DOG IN BREAKFAST ROOM.THE DOG OWNER FUST OVER THE DOG AND THEN HANDLED THE BREAKFAST UTENSILS -- ALL COMPLETELY UNHYGIENIC AND IN MY VIEW QUITE DISGUSTING.OTHERWISE HOTEL WOULD RECOMMEND THE HOTEL AS IT WAS QUIET -- COMFORTABLE -- FRIENDLY -- AND AFFORDABLE.

Super hotel, great facilities including pool and sauna together with gym room. Lovely breakfast, plentiful. 5***** for the price.

would be so much beter if there was aircon in the rooms

The hotel was very nice and had proximity to shops restaurants and tram/bus stop. Only shortcoming was a lack of airconditioning

Check in brief but quick, had to buy a town map, tram stop outside hotel, ok.

A decent hotel and reasonable price. Good for those coming with a cars, some restaurants and shops near by.

A decent hotel and reasonable price. Good for those coming with a cars, some restaurants and shops near by.

The room itself were renovated recently and the staff was extremely helpful & friendly, but the bathroom and the reception area looked very dated, 20-25 years old.