WiFi was terrible it spoilt our stay

The surrounding area is lovely as you along the river. However, if you are there on race weekend and bank holiday, be prepared for all night parties outside your window.

Had a very pleasant stay. Convenient to York City attractions. Room with river view was clean, comfortable with nice hot shower. Would recommend. Nice breakfast selection. Can't comment on dinner.

Main bed was comfortable but kids bed were just mattresses on the floor. Well located.

A wonderful hotel close to the city centre. Rooms are spacious and the beds are comfy. Breakfast is also very good and a good proce for the area.

It was a great location and breakfast was filling.

We had a pleasant overnight stay. The hotel is in a lovely position overlooking the river and so close to the city centre. Would throughly recommend.

We needed a simple room with parking in the centre of York. Even though this was not a 4 or 5 star hotel the rooms were nice and the staff were both friendly and helpfull. Loved York with lots to see and do.

Returned again to this lovely hotel, had family river view room, which id recommend. Staff very friendly, easy check in, breakfast is very good, from cereals, fruit to cooked breakfast. Only issue we had was the room was very hot, the window only opens slightly and there is electric fan.

Very pleasant enjoyable stay

Lovely stay again very friendly and helpful staff. Paid to stay in hotel car park this time which was much easier. So convenient for walking around York.

Nice location close to the old town. Hotel is older but clean. Good English breakfast

Lovely basic hotel in super position under hotel parking a little pricy but totally secure, Lovely breakfast very reasonable bar prices would definitely stay here again.

Beautiful stay in York. Room was spacious even with a fold out bed. Views were spectacular. Photos online don't do this place justice. Helpful staff. Food great too.

It’s was a pleasant surprise! Nice place Nice location Nice view Nice room

Our stay was perfect, hotel great, staff friendly, second stay here and would definitely come again.

Short family stay. Reception and bfast dining room were lovely and helpful. Room clean and ok size and comfy beds

The room was spacious and clean with a lovely view over the river Booked a parking spot for additional £18 which was for 24 hours from midday to midday which meant that we could look around York both before and after our check in/out Very central to York town centre so convenient for the shops and attractions

Great location to walk to and from train transportation, restaurants and York historical sites.

I liked that we had a great view of the river and the city . Great location for going to the wall, Shambles , Minster . A good walking area and lots of choices for restaurants.

The location for this, specifically the river view, was absolutely beautiful and within walking distance of everything we wanted to see. I would definitely return.

Pretty room, very cozy. Comfy bed, plenty of warm water (not actually hot, but warm enough). Very close to the river, shops, restaurants, and sights to see, and walkable from the train station. Very accommodating about our breakfasts (they arranged a takeaway for us when only late slots were available the first morning, and a before-usual-times the next day when we had a very early train to catch). Super helpful half-a-level elevator in the lobby to get luggage/wheelchairs/whatever from street level to the reception desk. No complaints at all, this is a fine establishment. And although we’ve agreed future trips to the UK will focus more on villages and small towns, and less on cities, York is an exception. It’s a special blend of the old and the newer, and really quite charming and beautiful. The Shambles was fun, Westminster was stunning (and the climb to the tower just as challenging as they warned, but well worth it), the wall around the inner city - we loved it all.

Faults first: the wifi is basically worthless because they're not allowed to drill under the river to place a higher speed cable. Nearby it wasn't any better though. The bed was okay but more pillows are needed, and I have no idea why faucets separate a hot handle and cold so you can't wash your face easily. Also, the TV didn't work at all so we couldn't watch the Euro Cup opener. But that brings us to the best part, the staff. They allowed us to watch the game in the next room over after they couldn't fix our tv. They accommodated our daughters with mattresses on the floor, but the girls were comfortable. Our bed was adequate, and the water pressure was good. It was clean. Otherwise it's not a high quality hotel. But it fit in our budget for a one-night stay, and was close to the Minster and The Shambles, as well as the river and the rail station. Thank you to the staff for trying to help with the aforementioned items.

Great stay great location lovely river view

The hotel has friendly pleasant staff and is conveniently located to explore York on foot. The train station is an easy10 minutes walk away. Entry to reception is via stairs and a wheelchair lift is provided. The beds are comfortable, windows open for fresh air. Thermostatically controlled wall mounted heater and a table fan are provided. Rooms are clean. Bathroom could be cleaner. They let us check in early and the floor and bath were damp and some mop fibres were left on the floor next to the bath which was off putting. Liquid soaps provided which had a pleasant fragrance. I would stay here again for a city break in York.

Excellent value! Really like the hotel room size and cleanliness. Had to walk a little farther to town and train station but was well worth the effort.

Superb location right on the river and close to all amenities and tourist attractions. Lovely breakfast. Felt evening meal booking too restrictive but staff friendly. Room clean and comfortable. Bathroom needed a bit of TLC. We would definitely return

The mattress in the room ruined our backs. They need to renew it as it was old and sunk in the middle. The WiFi is nonexistent. It was very, very slow. They have smart TVs in the room - but why? With internet that slow, streaming was not a possibility. The breakfast was waaaaaaayyyyy too much meat. And can you do a different egg beside poached. I would not recommend this place. The only positive is that it is close to everything

Staff were friendly and helpful. Room was clean and provided everything we needed. Only real issue was the WiFi was abysmally slow.

Nice Hotel and close to the City

Excellent property for the stay. Very well located with breakfast and dining options in its restaurant. Rooms are spacious, nice and clean.

Superb stay, we stayed in room 7bwhich had a River view which made the stay even better. It was lovely to wake up to and also to sit next to the window and watch the rowerrs and boats go past. Shower was powerful and a huge bath Room 7 is right next to the restaurant which was fine,not noisy in the mornings when breakfast is being served. £21 for 2 for a buffet style breakfast