Amazing experience! Specially the concierge Aylin was of tremendous help getting us reservations to sought after restaurants at the property. She also helped with each and every need of ours such as scheduling the house cleaning at our time or request. If you get Aylin as your concierge, you are going to have a very comfortable stay!

Great time

Ailyn of front desk was very accommodating with helping us with our return transportation.Food was great and the resort was homey and safe. Definitely will go back

Sonya & Samantha inside of Mikes coffee shop were very pleasing, worked efficiently and very polite. They had bubbly personalities and made every interaction memorable. Thank you ladies

Over all we had great time, however the drinks were Very water down there for they didn’t take good.

I promise I’m not just being a “Karen”, just want to give an honest review to save future travelers from wasting their hard earned money: The food here was absolutely terrible, I wouldnt even give it a homeless person. They had one restaurant (the Japanese themed one) that was decent, but the rest was almost inedible. The drinks were incredibly watered down, which is understandable at an all-inclusive, but they weren’t very tasty either. Everywhere you walked had a weird/stinky smell. The pools close at 8pm before the sun even set (even in the middle of summer when we went in August, the hottest time of year with lovely warm nights when you would want to enjoy a night swim) and the swim up bars closed even earlier at 6pm (actually 545pm bc they wanted to get a head start on cleaning up 🙄). Even the hours of the other bars/restaurants, entertainment and other amenities were very confusing and not well advertised so we missed out on things bc we had no idea when they were happening or when they were open or closed. Most of the staff were friendly but there were definitely a few that were rude and unaccomodating. Overall I would definitely recommend staying elsewhere as I am sure there are better options.

Our stay here was amazing, The staff ensured we were taken care of and my family enjoyed everything!! I highly recommend this place

The overall facilities was good and convenient to both kids and adults, the transportation around the property is a plus and always available, restaurant options was good and the food was good aswell. We waited two hoyrs for a room service order, one thst they told us will arrive in 45 mins, we didnt want the food no more because it was way too late. I didnt like how thw tour desk told us that the tour was two hours when it was an all day tour, because tbey wanted us to stay out and spend money at particular locations.