We booked this Belgravia house in April for a November trip. One hour before we were to check in with 16 people we were told that the house was damaged and not available. They moved us to a horrid house in Covent Gardens. We were told it would be temporary and would move to our original rental the next day which never happened. The rental they moved us to was 30-45 minutes away from our original rental which we had booked due to convenience to places we planned on visiting. It was 2 bedrooms and 1 bath smaller than what we had booked and in terrible condition. Only 2 of the 4 bathrooms had working showers. The kitchen wasn't useable. There was no room for our family to gather or eat meals. Several of the rooms were so small you could only open the doors partially. The carpet was ragged and soiled. The washer and dryer didn't work. We have traveled all over the world and have never stayed in a rental this terrible. They promised they would give us a substantial refund and it is now two weeks later and they have not followed through. They asked us how much they would have to pay us to give them a five star review. Please do not support these unethical people.

This property is in an amazing location. We had a large group and although this is advertised as sleeping 24 people, if you have unrelated couples that don’t want to sleep in the same room, it’s probably more realistic to sleep 14 adults and some kids. The host was amazingly responsive and this location simply cannot be beat. The closest tube station is Hyde Park Corner on the Piccadilly line. Victoria station also close.

Great location close to Hyde Park and Victoria Station. We were a party of 15 and maxed out this place. Unless you have small children I do not think this place could accommodate more than 15.