The spa is ok but the pools are super, as is the rest of the hotel and service. Lovely stay.

One of the best stays in a hotel we both have had ! Everything was utter perfection and we look forward to coming again soon.

We booked one of the suites with the hot tub. While it was a luxurious experience, the bathrooms needed a bit of renovation and care. You could still hear neighbours and staff cleaning rooms next door, which is annoying if you want to have a nap. Lovely surroundings. Main restaurant ok-ish. I wished they didn’t put so much sugar in all the dishes. Only the dover sole escaped the sugar and was delicious. I think the place is overpriced for the comfort and service, like a lot of places in UK. If you like old things and the smells that come with that, you will like it.

Briliant and thoroughly enjoyed our time there. Highly recommended *****

The staff here are amazing. They were always alert to our needs, and were happy and cheerful. The hotel and especially our room was spotless and every need was catered for. They set extremely high standards and are determined to make your visit as good as it can be. Nothing is too much trouble. I wish we lived closer and could visit more frequently.

One of the best if not the best that we have stayed Spa staff and food options stood out

Excellent place in lovely setting, good food

Slight hitch on checking in but the staff went above and beyond to accommodate us.

Best hotel ever

Great facilities and lovely hotel grounds. The Kitchen restaurant was really good and everything we had was delicious. Sadly, the same can’t be said about the Dining Room. Perhaps it’s time for the chef to try his own red curry that’s not red and super bland with extra dry rice? Slow service at dinner, had to ask for the table to be cleared. The breakfast was below par for the hotel of such calibre. It has an all inclusive “vibe” where lukewarm buffet seems to be acceptable.

A wonderful property offering utmost luxury, along with state of the art spa facilities, set in a magnificent grounds with timeless elegant rooms in traditional English class, helped along by fabulous staff to match

Perfection

The property is beautiful and the surrounding area is stunning. Really enjoyed our stay The only disappointing aspect was dining at the Kitchen

Excellent hotel with beautiful room. Great restaurants!

An amazing property. Attention to detail impeccable and the staff are amazing. Such a joy to visit.

Amazing stay… this place has the wow factor when you arrive! Staff welcome you at the door, check in was very easy. Spa is amazing. Only negatives, not enough Sun loungers we had to wait quite a while. The lockers in the changing rooms there were no free ones and lots broken. Changing rooms good have been a bit tidier. Swimming pool is lovely, hydro pool is great but again very busy. One hot tub outside couldn’t get in as it was so busy. Restaurant in the spa could be improved, make sure you grab a seat with a view. The rest of the restaurant looks like a leisure centre, needs to be made more premium with more sofas! Room was amazing has a Junior suite, ground floor with huge balcony. Had dinner in the Dining Room- recommend the lobster curry! Breakfast was average it’s buffet and lots of choice but lots of warmed up food, should be a few more table service options for high end hotel. The grounds are beautiful and very easy to walk to the beach! Few animals on site, very fluffy sheep and a horse dressed as a unicorn! Over all an amazing trip, I would def come back! Shame I couldn’t take my dog… lots of dogs but you have to pay the extortionate room rate in the treehouses to be able to enjoy this luxury!

A very special place. Very memorable as we celebrated my husband’s birthday. Staff were fantastic and nothing was ever too much. Catered for children exceptionally well. Only suggestion would be for the pool to be warmer. Otherwise, a perfect stay.

Lovely, scenic location.

We stayed in the treehouse, it was amazing, so beautiful, service was outstanding and so was the food, particularly the kitchen restaurant. Only niggle was that some items on the dining room menu were unavailable which was a shame.

Lovely staff, amazing food and wonderful grounds to explore.

Very relaxing and service was very good. Spa has been recently refurbished and rooms are if a good standard. Would recommend booking the restaurants prior to arrival as although not open to non residents there isn’t enough tables to accommodate all guests

The location and grounds of the hotel make for a very nice stay. The hotel is a little tired around the edges with some dated decor particularly in the corridor areas but the rooms are very clean and comfortable. The hotel was busy and the staff struggled to cope with service at mealtimes being particularly erratic and slow.

Almost faultless. Would have been nice to have a coffee machine in the room, rather than instant. The patio could have done with a sweep. There are limits to how many people are allowed in the spa at any one time which is not monitored. There should be a time limit on certain areas to ensure all guests are able to use them.

We stayed in an exec room (14) which had its own secluded decking area - perfect for summer stays. The hotel was spotless and staff went the extra mile to ensure all guests were happy.

Beautiful hotel, good service. Great for a romantic break.

Fantastic service and the kitchen by james Martin is an excellent addition

Always a great stay

Amazing for families, lots of space to play and run. Pools were great. Food lovely.

The attention to detail by this hotel makes all the difference, could not fault it anywhere.

Even better than expected and the hotel facilities are as good as it gets.

Fabulous service, beautiful setting, great facilities, relaxing atmosphere - a wonderful hotel all round!

Excellent accommodation and friendly helpful staff. Would recommend