3 nights in June ‘24. We have traveled all over the world for many years and this place was the best hotel experience we’ve ever had despite staying during a cyclone that flooded the streets of Merida everyday. Feels like being taken care of in a private home. The place is gorgeous and loaded with old world charm. Fantastic decor, artwork furnishings etc. Very comfortable beautiful rooms with very high ceilings. Very romantic as well. Beautiful courtyard for breakfast by pool. Nice sitting area outside bar. All the rooms inside are beautiful as well…the foyer, the bar, the formal dining, the kitchen….oh yeah, the kitchen is gorgeous. The staff is fantastic. Service couldn’t have been better. Enjoyed conversing with our server Mario so much my wife teared up after hugging him goodbye. Our early maid Theresa has such a beautiful smile, so much joy…and did wonderful work. Never met whomever did turndown service including yummy chocolates. Only breakfast here but fantastic food. And inexpensive as is the bar. Located on a very nice recently reconstructed one way street, all brand new, clean and beautiful with numerous great restaurants in easy walking distance. Some of best Italian food I've ever had just across street Oliva Enoteca. Great Mexican at Micaela Mar y Lena a block down. A little more than an hour drive to Uxmal ruins which are fantastic. Cooking class was a great experience with trip to market for ingredients first.

A beautiful space, artfully decorated! Amazingly friendly and helpful team members. We loved our short stay oh and… The bed was extremely comfortable! We shall look forward to visiting again!

I have been to Mexico multiple times in different areas, and this was by far the best hotel I have stayed in. We loved the small number of very attentive staff, the incredible continental breakfast, the beautiful room and gorgeous grounds, and the small touches like little chocolates, turn down service, and pillows we wanted to take home. Parking our rental car was easy, walking to shops, Paseo Montejo, and amazing restaurants were a cinch even in the heat due to the wonderful location. The cherry on top? The staff makes a killer mojito you can enjoy poolside in the very quiet and soothing courtyard. We will be back.

Nice stay, would recommend it

Such a beautiful hotel in a wonderful setting however the pool was unusable due to pods falling from the tree above! They littered the area and fell all day long which was annoying. Without that issue I would give it 5 stars!

Just great

Beautiful property, wonderful service

Beautiful property in a good location in walking distance of Passeo Montejo and zocalo. Good restaurants in the area. Staff were exceptionally friendly and helpful. We were sad to leave. Thanks Eduardo, Marcellino and Mario for making our stay so pleasant!