Wedding anniversary great stay lovley meal in the resturant

First morning for breakfast not enough staff at 08.15 all tables dirty not cleared , food was cold had to ask for a t spoon none with yogurts or on t table no one asked if wanted tea . Same second morning i saw a family clear a table themselves .Also a film crew were there they appeared to take over the facilities so couldn't use the bar that evening or the dining room with the nice sea view , felt this should not have been at our expense .

The hotel is clean, bed comfortable and any staff we met were helpful and kind. The hotel itself is tired and could do with some investment. It feels like that’s reflected in the price.

It was one of the worst hot I have ever seen. I travelled for 2 hours but ended up 20 years old hotel furnishings. Old carpets, dirty windows, squeeky floor boards, no service. Avoid it at any cost. I don't understand why hotels.com is listing this place.

Very pleasant stay. Lovely old grand hotel. Friendly service, good dinner and excellent breakfast.

Rooms are large and comfortable. Good value hotel overall. Like the ambiance and laid back feel.

It was a lovely stay quiet one

Check in was ok, I booked and paid for it online and had a family room as there were no double rooms available, I wanted a double bed and was disappointed to find that it was only a 4ft6. The whole room was very dated, the hot water took forever to come through in the shower which was very poor and the bin still had empty tuna salad container and water bottles which made me think the room hadn't been cleaned. The electric wall heater gave off a smell for quite a while when I plugged it in. The breakfast was good which is a plus point. I was only there overnight so couldn't be bothered to say anything which maybe was wrong but I'd probably not stay there again for the price

Our reservation was overbooked to someone else and I was not telephoned and did not know until we went to check in. Staff eventually found an " emergency" spare room ,equivalent to what we booked ,however Expedia originally charged me £120 and in fact the room we were given was in fact £90 at the hotel. The room itself was very "tired" looking and obviously had not been decorated in a very long time.The bathroom was very dated ,old and not cleaned adequately with mould and dirt around the bath seals.The shower was very old, basic and with verytemperamental water temperature - went from very cold to scalding hot. Overall a very disappointing stay and extremely overpriced for the poor condition of the room .

Didn't get to stay as your company overbooked and didn't let me know

Historical buildings

I really like this hotel..have stayed there a few times now.It’s grand,but affordable,and I love the rooms! The staff are so helpful. I can’t really fault it!

Very happy with the room

Good old fashioned hotel,a little bit far from the town but apart from that very good.

Been here a few times. Love the faded grandeur and original early victoriam mahogany everywhere. Plus the staff are always great.

An architectural delight. Great staff.

The room that was booked for us was a sea view . but it was a cold wet day and heating was not working we asked for a different room away from sea . staff dealt with problem and was upgraded to a suite. could not fault staff all very friendly.

Conveniently on the beach front. Edwardian feel, yet modern approach.

Loved it - warm, cosy fabulous room and view - lovely friendly staff. Well done. Enjoyed the history part too.

We had a great stay and with the dog the room was great too

Breakfast could be hoter evening meal cold and steak inedible was told i could have free sweet but declined steak conld not chew still had to pay for meal end of stay booking out asked for deposit back and was told there's no record of me paying one hundred pounds deposit incase there was any damage to the room and because i paid by cash i am 67 years old and my friend payed by card it very embarrassing being told we had to go away as though we were telling lies but after three days we are going to get our money back but you need to make sure it never happens again

Very spacious double room, clean and comfortable. Lovely to have a couch and coffee table in a standard room. We were able to sit and watch the sea in comfort! Lovely breakfast, good choice. I would have liked it served earlier at the weekend though. We are early risers and 8am was a bit late for us. There is very limited parking on site so we had to hunt around the surrounding streets for a space. Something to bear in mind if you are not very mobile?

It was a convenient stay for one night with a good view of the somewhat stormy sea. Breakfast was adequate but not great.

friendly and helpful staff. real close to the beach and city centre

Wonderful sea views, especially from the lovely piano lounge, terrific for pre-dinner drinks and bar food. The lighting in the dining room was so low however that you couldn't read the menu. Staff were delightful.

Some of the staff were great, though the attitude of the reception when I turned up 3hrs earl for check-in was decidedly lacking. No help provided, no checking to see if the room was ready even though I was early, instead (because the day was very windy and wet) I spent an uncomfortable 3 hours in their so could 'lounge', decidedly lacking in amenities and the bar was tucked round a corner so not immediately visible if you go upstairs to it. The guy doing the bar and the front desk were very helpful later on, but that initial impression is pretty poor. On a quick look the décor was definitely suffering, peeling pain on all window frames and the net curtain in my room was torn AND had what looked like mildew. Having the bathroom/toliet down some stairs and round a corner was a bit strange as well and I could see that older people would really struggle as there is no hand rail down those steps

Niceclean hotel.

We arrived at reception at 2.40 and without even checking were told our room was not ready until 3.00! So we had to return in 20 minutes! Our evening meal in the restaurant was very good indeed. Breakfast was well below average, with most of the food either cold or dried up. Certainly not worth £29. The room was clean and the bed very comfortable. The sofa in the lounge was somewhat small but luckily we didn't spend much time sitting on it.

Lovely location, our room looked out to sea. Friendly staff, clean rooms. All round perfect stay although only for one night, would love to come back for an extended break.

We had a lovely couple of days here. The property is 19th century and admittedly it is in need of a bit of careful renovation now. However the staff could not be more helpful and friendly and the breakfast was lovely. Our room was very grand looking, absolutely huge with high ceilings.

I loved the hotel, lovely historical place. A little tired in places. Overall the place was worth the money charged. The food at the restaurant was nice.

Lovely hotel that's right for a seaside location and as a septagenarium suited my tastes