I like that there was heat and that they didn't charge a $175 deposit like they have in the past

I bought a king suite with the sofa bed. Got to the room and there was no sofa bed, only 1 king bed & 2 chairs. When I went to the lobby and asked if they ran out and that's possibly why I got the room that I did and he said that non of the rooms had sofa beds due to them either being broken or bed bugs. When I said I paid more to have a sofa bed so that my teenage son could have his own bed, the lobby personnel proceeded to tell me that all the rooms were the same price- which is false. FALSE ADVERTISING! This hotel needs to stop promoting they have sofabeds when they in fact don't and should have ALL the rooms be the same price since that's what the employee said. Also, too many "mysterious" stains on the carpet and chairs and The room light kept turning on and off on its own.

There is no breakfast

Staff attitude

nothing.

the room was completely different from the pictures. i arrived late at night so i was put at the back of the motel, which i guess is still being renovated but being booked under the renovated room photos, which is assume are on the front part of the hotel, or the hotel next door, not sure where the photos are from. there was no couch in the room even though there was space for one, cigarette burns on the chairs and carpet, old school 90s tv, the shower had a drooping curtain rod so the curtain dipped into the middle, getting water on the floor when taking a shower. there were no exterior lights on the whole building, i arrived at about 11pm. there was a man with no shirt standing in his doorway the whole time. there was a person rumaging thru the garbage cans outside. you get what you pay but that was ridiculous. i took a shower, packed up my stuff, and left about 30 mins after arriving. unfortunately i was just needing to get out of there as i felt unsafe and extremely uncomfortable. i left the key in the room and unfortunately also booked non-refundable.

酒店位置非常好找 入住工作人员非常热情快捷办理流程

卫生间在打扫干净

Nothing! This place is a dump. There was drugs and people where doing them outside. I was there for 4 days and the only thing housekeeping did was take the trash out and give me clean towels. There were cocroaches. My toilet backed up. Just a very nasty place. One morning a man was standing outside in the parking lot in just a towel, it was 39° outside.

I explained it all in the previous box.

Nothing.

Stinky smell of the room, stained bed and couch, dirty room, dirty hallway, dirty surrounding, rude staff

Only the office was nicely decorated

It was nothing like the photos and it smelled

Nothing

Terrible front desk service

I finally liked the room upstairs I have been here for over 7 days and had to move four times to get a comfortable room!

The first couple of rooms that I was in first of all I did not reserve a handicap room and they put me in a handicap room with a walk-in shower when I was supposed to get a garden tub. The room reminded me of a hospital stay! Then there were things moving around in the room and it was like a parasite or something inside of the room. I took a video of it and showed the manager and they just shrugged their shoulders and said they can move me tomorrow! That is not very thoughtful I was very uncomfortable inside that room room 179! Since they've moved me to 285 I have felt a little bit better. Although I have to go downstairs to have my dog use the bathroom this room is more comfortable. It does not have a stove top like it shows in the picture and that is what I paid for they offered to bring me a hot plate. They're also is not a sofa bed as described in the booking description! It says that there are two beds in this suite and there are not! They said they took the sofa beds out years ago. That would have been nice to have updated on the website. Nothing has been comped to me for all of these problems.

Nice bed, clean . Affordable price

It was cold, needs a little work. Other than that, it was decent.

Nothing

Everything