The staff was exceptional. Brian, front desk was really friendly and great customer service.

The phone was not working or the toilet so we had to move rooms at 1:30am

All Staff was friendly. Friendly room lady named Melissa, I liked her. I actually left Melissa a $10 tip with the front desk. Let me know if Melissa got it. Breakfast was great tasting. Breakfast hours until 11am. Easy to get a bucket of ice from restaurant lady. For some reason no ice machines but ok bc I went to the front desk to get ice and good service too. Caffeine Coffee bar great with half and half. No hassel thick extra towels when we asked. Many big mirrors in the room. Nice lobby set- up. Parking easy as I requested to have the room close to assess our car.

The main reason I picked the Hilton and paid more (then a hotel without a pool on last trip) was for a swimming pool and hot tub and the pool water was very cold, and not heated. The hot tub was usable ok but small in size and the chemicals were hurting our eyes in 15 mins. I called ahead and asked if pool and hot tub was good to-go and they said yes. I guess I have to ask way more details in which I should not have to. I felt misled. Carpet in room and hallway dirty and old. A/C in room had bad smell sometimes, not sure why there was a random funky odor. Then the odor stopped. I did not like how the room door was so close to the bathroom door. We were always bumping into eachother because of small entrance into room with closet opposite bathroom door. Too small of an area into the room. Poor design. Poor lighting in room. Ok light if I opened the curtains all the way but we would sacrifice privacy. No light in closet. No decaf coffee at coffee bar. I went to coffee bar to get a Gatorade. Poor selection of sports drinks. Only one diet and one non diet flavor. But this is the really bad part...$3.81 for a 16 oz. bottle of a sports drink. With that size of a mark- up for a soft drink combined with a NO heated cold pool was the killer for me.

Good location, staff was helpfull

Window would not close, left a gap about half in open.

Very clean, room was spacious very clean in a great location.

Toilet seats are way too low

location

The curtain setup in the room; unable to do a complete blackout.

Location, clean, breakfast and staff were friendly and professionals.

People were smoking weed in the hotel. I called the front office to notify the elevator smelled so strong of weed. We also had to keep the ac on due to someone close to our room smoking weed. Even though I notified front desk nothing was done to make us feel better

Clean

Sofa too old

Comfortable beds. Location good. I found pieces of dog treats in the room. Traces of previous guests in the bathroom.

location

terrible bed!

Laundry facilities, nice staff. clean room!