The customer service was great, the place was clean, great location and the room was nicely decorated. We were told about the noise in the area and they even told us that if after one night we didn't want to stay, they understood and there would be no penalty. It was loud but we managed and appreciate the heads up.

The hotel is fabulous! The customer service is incredible. They go above and beyond to ensure the guests are happy and comfortable. Matteo was extremely helpful in suggesting local restaurants and activities.

Lots of noise from the street, is one thing. But we stayed at 6th floor, and at 7am the pool cleaning unit started, and the noise from this is so much so sleeping was impossible. It sounded like a construction company was remodeling. Many of the plants between the floor levels was completely dried out and yellow. Looked very badly.

In a great, walkable area. Felt safe - there was security at the hotel and someone at the front 24/7. Room was beautiful - great shower and comfortable space. Not a ton of space to hang clothes, but made it work. The front desk warned me that it may be noisy due to surrounding bars and street noise. However, the hotel provided earplugs and a white noise machine. I found any noise to be minimal and the white noise machine was a thoughtful touch. There are some great cafes for breakfast and coffees located next to the hotel, along with a pharmacy/convenience store across the street. Highly recommend and would stay here again! Great value.

Excellent location. Very clean and comfortable. Tons of dining options very close by.

Experience good

Good hotel, good location, if you are looking for a good time this is the spot!

Celestino suite was exactly as shown in the pictures. It was in the most perfect spot in El Poblado. I could walk to restaurants (clubs even though I didn't go to clubs were on the block and next blocks over), I was able to walk about 15-20 minutes to the metro train station. The room was clean and well designed. The balcony and all of the greenery was large and nice place to enjoy coffee. The bed was very comfortable. The air-conditioning was very cold. The hotel staff was so attentive, helpful and kind. I loved everything about my stay. I will definitely stay here for my next visit to Medellin.