Beautiful hotel, Beautiful room. Very large room with nice furniture and wood flooring. An absolute steal!!

Beautiful new hotel in downtown Knoxville. Excellent staff!

Only issue is we didn’t have hot water for my stay. Everything else was great.

Absolutely like being in a European hotel. Absolutely recommend if you want intimacy and an elegant environment.

Even though the property had no hot water available for the stay, we LOVED this experience nonetheless and would choose this hotel again. It was so charming, cute and quaint but spacious, quiet and comfortable. We only had drinks (unique and delicious) in the hotel’s restaurant but would eat there next visit.

This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.

They called to inform me the day before check-in that the hot water was out. They promised me a 25% discount if I kept my reservation. They still charged me the full amount even though I asked about it at check-in then I called and they told me they would refund the discount. She told me 15% and I informed her the may it was supposed to be 25%. First they tried to charge my card for the amount instead of refunding it. Then, they refunded it and it was not 25% like they promised. I’m done calling about it. I took a cold shower and did not receive what I was promised. I would also like to know how the restaurant was still running if the building had no hot water.

There was no hot water on our floor. Beautiful location, impeccable staff, wonderful amenities, but something as simple as a cold shower can really derail an experience.

What a hidden gem. Beautiful room.

Amazing place, have stayed a few times and will stay again. My favorite hotel in Knoxville.

Property is super clean and new. Staff are very pleasant and where readily available when needed. High end luxury in the center of Knoxville with plenty around to do. Can’t wait to come back, the Presidential Suite is top notch!

We love this hotel! Spacious room, beautifully appointed. Bathroom is like a spa. Staff is extraordinary and attentive without being imposing. Four rooms per floor. The best breakfast croissants, fruit, juice & coffee every morning in spectacular lobby on every floor. And the location: unbeatable. Wife and I are DEFINITELY coming back!

The staff was very friendly and it was a wonderful stay. The hotel is beautiful.

Very good facility and location.

This place is a tiny slice of Parisian flare on busy Gay St. it's lovely and cozy, and we thoroughly enjoyed our beautiful room and the cocktails in the bar. Croissants for breakfast were 5-star.

Great place! The bar at the restaurant fantastic as well! Great decor! 👍

Very unique rooms, comfortable beds nice pillows. Everything was very clean. We enjoyed our time.

Beautiful hotel and room. Parking is not convenient. Bed was uncomfortable and breakfast was hardly anything.

The hotel is beautiful!!! The bathroom is stunning and so updated!!! The bed and pillows were amazing!!! Will always stay here when we are in Knoxville!! Can’t say enough great things about this hotel!!! Huge shout out to Zaria and Fire! Such sweet girls and you tell they love what they do!!!

This place is absolutely amazing! The staff were amazing. The room was everything I imagined and more. It was very romantic and the room decor was spot on! The bathroom was very spacious and had a really nice walk in shower. Beautiful Chandelier hung over the bed and the armoire had 2 huge mirrors that faced the bed. I will stay here again and would definitely recommend to anyone. Also the staff knocked on the door giving chocolate out to the guest.

It was very nice. Staff was friendly and helpful. Convenient . For the price we didn’t expect charges for snacks or drinks in the room….

A unique boutique hotel. But was crazy noisy with street noise and then music in the bar playing until nearly 1am. All could hear in our room was bass. Not the hotel for a good night sleep.

Wonderful hotel/restaurant in historic building right on main restaurant/ bar/ shoppes area of Knoxville. Rooms are very large and have separate seating area and huge bathrooms. Nice touch is the continental breakfast set outside the rooms in a foyer area each morning. Feels very chic. Great neighborhood. Totally recommend.

Great place to stay

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

Super charming and fed the romantic historian in me. Room was beautiful, quaint, private.

One of my favorite little hotels I’ve stayed in! I loved the French vibe and all the luxurious details for the cost of staying! Great linens, towels, robe and beautiful historic property. 10/10 for me.

Such a beautiful addition to downtown Knoxville. Absolutely gorgeous hotel, everything was perfect. Will definitely be back!

Everything from the room to the staff was awesome. I highly recommend this hotel👍😎

I loved the boutique style & decor. My room was huge. However, it was on the street side so very noisy. Also, I could hear the ppl next to me in their room. The staff is lovely. The restaurant is posh. The hotel did not make it clear the food and drinks inside the room weren’t included. Given the very high rates, they need to have included those items, or put a sign with the prices.

Great staff!

Absolutely stunning property and amazing staff. Highly recommend.