The guys at the front desk were quite friendly and helpful - even though we speak only English. The location is amazing as it is right in the waterfront. We would have liked more air conditioning. The breakfast was delicious, beautiful and had so many options.

If you want an inexpensive place with proximity to shops and things to do this is a great option breakfast as excellent

If you want an inexpensive place with proximity to shops and things to do this is a great option breakfast as excellent

There was a noisy construction site next to the hotel, wifi was not working and staff looked really unhappy and were unhelpful all the time. It took them 30 minutes, three different parking spaces to find a suitable spot.

There was a noisy construction site next to the hotel, wifi was not working and staff looked really unhappy and were unhelpful all the time. It took them 30 minutes, three different parking spaces to find a suitable spot.

Love the color lace close to Everything within 3 minutes by bus to city center

Love the color lace close to Everything within 3 minutes by bus to city center

Very good hotel. Staff is amazing

Very good hotel. Staff is amazing

Very well located for access to Paradiso fery dock & train station, as well as central Lugano. Very friendly & helpful staff.

Very well located for access to Paradiso fery dock & train station, as well as central Lugano. Very friendly & helpful staff.

We had a small problem at check in with the room but the gentleman on reception was really great and we changed room. His professional manner and advice regarding the room was very good. We had a good stay and would happily stay again. Loved having a balcony to look out over the lake. Stunning.

We had a small problem at check in with the room but the gentleman on reception was really great and we changed room. His professional manner and advice regarding the room was very good. We had a good stay and would happily stay again. Loved having a balcony to look out over the lake. Stunning.

Sure some of the room decor needs updating. But great location, very comfortable and quiet. Reception and breakfast staff were great.

Sure some of the room decor needs updating. But great location, very comfortable and quiet. Reception and breakfast staff were great.

Across the street from the promenade and lake which is great . Had to take taxi from/ to main train station which was very expensive . Our room booking said “ partial view “ but that was only if you turned head 90 degrees standing on tiny balcony , we mostly just saw another building .

Across the street from the promenade and lake which is great . Had to take taxi from/ to main train station which was very expensive . Our room booking said “ partial view “ but that was only if you turned head 90 degrees standing on tiny balcony , we mostly just saw another building .

the location

the location

This was a good hotel in a built up area, right across the road from the lake. We booked a room on the side of the hotel with a partial view of the lake and after initially giving us the wrong room, they corrected it immediately. Our room was comfortable and quiet (with the windows closed) and had a small balcony where we sat and enjoyed a view of part of the lake. The bathroom was a standard hotel bathroom. The buffet breakfast was pretty good, not awesome, but there was a lot of choice and the coffee was excellent. The hotel was within comfortable walking distance of Lugano center and just 10 minutes from the funicular that goes to the top of San Salvatore (well worth it!), so thumbs up on location. In my view it was expensive for what it was. Our other hotels in Switzerland were all less expensive. But perhaps being on the lake in Lugano in August is just at a premium.

This was a good hotel in a built up area, right across the road from the lake. We booked a room on the side of the hotel with a partial view of the lake and after initially giving us the wrong room, they corrected it immediately. Our room was comfortable and quiet (with the windows closed) and had a small balcony where we sat and enjoyed a view of part of the lake. The bathroom was a standard hotel bathroom. The buffet breakfast was pretty good, not awesome, but there was a lot of choice and the coffee was excellent. The hotel was within comfortable walking distance of Lugano center and just 10 minutes from the funicular that goes to the top of San Salvatore (well worth it!), so thumbs up on location. In my view it was expensive for what it was. Our other hotels in Switzerland were all less expensive. But perhaps being on the lake in Lugano in August is just at a premium.

Furniture was old and overall Hotel appearance had a old feeling

Furniture was old and overall Hotel appearance had a old feeling

Everything about staying here was a treat. A comfortable walk along the lake to restaurants and shops. Staff was exceptional and facilities clean and modern.

Everything about staying here was a treat. A comfortable walk along the lake to restaurants and shops. Staff was exceptional and facilities clean and modern.

Great view and great staff

Great view and great staff

Great location full lakevew big nice balkony Stuff is very welcomey helpful friendly The hotel restaurant food is very good Excellent

Great location full lakevew big nice balkony Stuff is very welcomey helpful friendly The hotel restaurant food is very good Excellent

Had the best stay. Location is perfect, views were incredible, service was great, breakfast was delicious and the room was excellent. Great value, highly recommend.

Had the best stay. Location is perfect, views were incredible, service was great, breakfast was delicious and the room was excellent. Great value, highly recommend.

Great property right in front of lake Lugano, in perfect condition. My room was large (strange for Europe, though easier to find in Switzerland), had lots of light and excellent views. The hotel is 10 minutes walking from the centre, and the area (Paradiso) is very nice as well. Breakfast was good though not exhuberant, which was fine with me and my family. Bathroom was luminous and spacious. Mattresses could be a bit better, but overall the experience was excellent.