Unfortunately, my family and I have recently been uprooted from our home. While we are in transition, we decided to spend a couple nights in a Hotel. This was hotel was the wrong choice. The door barely shut. the security lock was broken off the frame. The bathtub did not drain. there were holes in the shower wall. the knobs on the tub/shower were loose and barely worked. Overall just nasty all around. Definitely disappointing.

Unfortunately, my family and I have recently been uprooted from our home. While we are in transition, we decided to spend a couple nights in a Hotel. This was hotel was the wrong choice. The door barely shut. the security lock was broken off the frame. The bathtub did not drain. there were holes in the shower wall. the knobs on the tub/shower were loose and barely worked. Overall just nasty all around. Definitely disappointing.

Found a cockroach in the room! Dirty carpets...I didn't want to take my shoes off. Missing light bulbs in lamp, although ataff was prompt in fixing that issue. Wobbly furniture. Pool in disrepair. Sketchy people just hanging out in the courtyard. I couldn't stay and the hotel gave me a refund.

Found a cockroach in the room! Dirty carpets...I didn't want to take my shoes off. Missing light bulbs in lamp, although ataff was prompt in fixing that issue. Wobbly furniture. Pool in disrepair. Sketchy people just hanging out in the courtyard. I couldn't stay and the hotel gave me a refund.

The man at the reception desk was not very professional, he didn’t wear a uniform just a red GAP shirt, no name tag , and he wasn’t the most welcoming. I should have got his name but I didn’t since I was tired from my late flight. If he didn’t come from the back I wouldn’t have even guest he was a worker. The room faced the parking lot in the back that had this tow truck or car transportation truck. Something was happening during the night and it was noisy during the night. The bathroom didn’t have great circulation of air so it smelled bad, the shower knobs were hard to use and there was a bug in the shower!, the beds made us itchy and was uncomfortable for my husband and had a stain one of the twin beds. We’re grateful they offered breakfast, and The waffle maker was great probably my only positive and favorite part, but there wasn’t enough protein options during breakfast. Mostly carbs and dairy. Still better than nothing. Maybe we came too late but just wishes there were more protein options. The woman during check out seemed really nice and seemed to listen to other guest complaints. she was hospitable. I liked the close location to the airport but it still felt really sketchy and I don’t think I’ll come back. I understand it’s older a little more run down but the quality of the bathroom put me off and I really felt scared like not safe for some reason. Even though my husband was with me I couldn’t sleep and usually sleep the best in hotels. I’m disappointed.

The man at the reception desk was not very professional, he didn’t wear a uniform just a red GAP shirt, no name tag , and he wasn’t the most welcoming. I should have got his name but I didn’t since I was tired from my late flight. If he didn’t come from the back I wouldn’t have even guest he was a worker. The room faced the parking lot in the back that had this tow truck or car transportation truck. Something was happening during the night and it was noisy during the night. The bathroom didn’t have great circulation of air so it smelled bad, the shower knobs were hard to use and there was a bug in the shower!, the beds made us itchy and was uncomfortable for my husband and had a stain one of the twin beds. We’re grateful they offered breakfast, and The waffle maker was great probably my only positive and favorite part, but there wasn’t enough protein options during breakfast. Mostly carbs and dairy. Still better than nothing. Maybe we came too late but just wishes there were more protein options. The woman during check out seemed really nice and seemed to listen to other guest complaints. she was hospitable. I liked the close location to the airport but it still felt really sketchy and I don’t think I’ll come back. I understand it’s older a little more run down but the quality of the bathroom put me off and I really felt scared like not safe for some reason. Even though my husband was with me I couldn’t sleep and usually sleep the best in hotels. I’m disappointed.

I stayed on the 3rd floor , the shower was not working as the shower head was loose.the water was over flowing i asked the reception To fix and they told The plumber will come after 8 00am.o had to leave for the airport b4 8.00a.m. In the advertisement on your website the hotel says they hv suttle to the airport.when i checked in the front deak, they i have pay $12.00 for it. They did not say this on the website. The standard of the hotel does not justify for a 3 star hotel.

I stayed on the 3rd floor , the shower was not working as the shower head was loose.the water was over flowing i asked the reception To fix and they told The plumber will come after 8 00am.o had to leave for the airport b4 8.00a.m. In the advertisement on your website the hotel says they hv suttle to the airport.when i checked in the front deak, they i have pay $12.00 for it. They did not say this on the website. The standard of the hotel does not justify for a 3 star hotel.

Drug deals in gardens not a good place

Drug deals in gardens not a good place

Nice king bed sfter long travel day.

Nice king bed sfter long travel day.

The front desk staff are friendly and efficient. The hotel is a bit run down. The outside has been painted and is clean, but is in desperate need of a facelift. The room was clean, but the fridge wasn’t plugged in when we got to the room and we needed a cold fridge, so that wasn’t ideal. I set the fridge to five and it froze all our food solid, which also wasn’t ideal. The legs on the table were broken so the table was unstable. Other than that, there was plenty of hot water, the room was clean and the beds were comfortable. They give you three pillows on each bed so that was really nice. It’s a decent spot for a business trip, as it’s right off the freeway.

The front desk staff are friendly and efficient. The hotel is a bit run down. The outside has been painted and is clean, but is in desperate need of a facelift. The room was clean, but the fridge wasn’t plugged in when we got to the room and we needed a cold fridge, so that wasn’t ideal. I set the fridge to five and it froze all our food solid, which also wasn’t ideal. The legs on the table were broken so the table was unstable. Other than that, there was plenty of hot water, the room was clean and the beds were comfortable. They give you three pillows on each bed so that was really nice. It’s a decent spot for a business trip, as it’s right off the freeway.

I forgot my toothbrush and they were able to replace that for me for free Also, my bet my room mom smoke detector went off and they were really quick to replace it the battery. It's great service.

I forgot my toothbrush and they were able to replace that for me for free Also, my bet my room mom smoke detector went off and they were really quick to replace it the battery. It's great service.

We arrived late from Boston and stayed a night before heading to Sedona. We knew at this price point we wouldn’t be walking to the ritz but thought we could count on something clean. The room was in desperate need for a rehab. The rug was filthy and stained everywhere. The sheets were dirty on one of the bed and the bathroom was clearly not cleaned when the room was switched over. It seems the soaps were replaced and towels were replaced but that’s about it. We left first thing in the morning. I wasn’t comfortable grabbing anything for breakfast at that point.

We arrived late from Boston and stayed a night before heading to Sedona. We knew at this price point we wouldn’t be walking to the ritz but thought we could count on something clean. The room was in desperate need for a rehab. The rug was filthy and stained everywhere. The sheets were dirty on one of the bed and the bathroom was clearly not cleaned when the room was switched over. It seems the soaps were replaced and towels were replaced but that’s about it. We left first thing in the morning. I wasn’t comfortable grabbing anything for breakfast at that point.

Arrived late after a flight. The original room we were assigned would not open with the key. Went down twice and then the front desk guy came up and used a master. The in room door lock was on. (I assume this means the room was occupied.) Assigned a second room entered with no problems. At check out in the morning my name was not attached to the new room. I had a different room number attached to my accout. Breakfast had very little to offer. Also, there is a charge for the shuttle to the airport. I had a reservation to return at the end of my trip and canceled it and found a new hotel.

Arrived late after a flight. The original room we were assigned would not open with the key. Went down twice and then the front desk guy came up and used a master. The in room door lock was on. (I assume this means the room was occupied.) Assigned a second room entered with no problems. At check out in the morning my name was not attached to the new room. I had a different room number attached to my accout. Breakfast had very little to offer. Also, there is a charge for the shuttle to the airport. I had a reservation to return at the end of my trip and canceled it and found a new hotel.

I would not recommend staying at this hotel. Staff was friendly. Cleanliness was a big issue inside and out.

I would not recommend staying at this hotel. Staff was friendly. Cleanliness was a big issue inside and out.

Hotel was okay, definitely got what we paid for. The front desk staff was very friendly so that was a plus. There are no restaurants near the hotel, and the hotel has no dining options on site except for the standard breakfast. Room was okay, we had glass on our floor when we checked in and the floors and walls were super dirty and the shower wouldn't drain but the bed was clean and comfy so we made do. There are no mini fridges and the vending machines were out of water so couldn't keep anything cool. Hotels.com said it had shuttle to and from airport, got to hotel and it was $12USD each way and the hotel would not budge on price. The shuttle driver dropped us off at the complete wrong spot in the airport when we checked out and we had to race around to find the correct location 2 levels up. As mentioned, it was fine for the price but won't be back.

Hotel was okay, definitely got what we paid for. The front desk staff was very friendly so that was a plus. There are no restaurants near the hotel, and the hotel has no dining options on site except for the standard breakfast. Room was okay, we had glass on our floor when we checked in and the floors and walls were super dirty and the shower wouldn't drain but the bed was clean and comfy so we made do. There are no mini fridges and the vending machines were out of water so couldn't keep anything cool. Hotels.com said it had shuttle to and from airport, got to hotel and it was $12USD each way and the hotel would not budge on price. The shuttle driver dropped us off at the complete wrong spot in the airport when we checked out and we had to race around to find the correct location 2 levels up. As mentioned, it was fine for the price but won't be back.

The lock on the door was broken. The room was dirty.

Dirty and inconvenient

Room was great shower water pressure was amazing!

Room was great shower water pressure was amazing!

It was great thanks for having us.

Worst hotel I've ever stayed in felt very unsafe with a drunk person that had a very belligerent mouth next door all night long the room was so dirty and disgusting I itched from the time I walked into the time I left it was absolutely the worst experience ever

Worst hotel I've ever stayed in felt very unsafe with a drunk person that had a very belligerent mouth next door all night long the room was so dirty and disgusting I itched from the time I walked into the time I left it was absolutely the worst experience ever

Everything about this property from staff to room, dirty, rude, hostile, animal abusers. Making a police report against this property.