TV did not work

Uprated rooms during racing season and football weekend. Didn't clean rooms even when asked. Breakfast service is excellent with mother and two daughters as servers. Breakfast not included unless upper level Hilton Honors.

Uprated rooms during racing season and football weekend. Didn't clean rooms even when asked. Breakfast service is excellent with mother and two daughters as servers. Breakfast not included unless upper level Hilton Honors.

This is a perfectly quaint hotel with all the amenities, ideal location, clean and just adorable for the cost. I the Juliette balcony was a nice added touch to make it feel even more grand. The staff was accommodating and friendly and check-in was seamless. A bar and restaurant in the atrium made it even more convenient. I can’t recommend this hotel enough.

This is a perfectly quaint hotel with all the amenities, ideal location, clean and just adorable for the cost. I the Juliette balcony was a nice added touch to make it feel even more grand. The staff was accommodating and friendly and check-in was seamless. A bar and restaurant in the atrium made it even more convenient. I can’t recommend this hotel enough.

Great hotel!! My family loved the rooms, very clean.

Great hotel!! My family loved the rooms, very clean.

Great hotel. Great location

Great hotel. Great location

Very Clean, very nice, very demure environment! Staff very courteous and professional. Had a lost item and the staff quickly found and returned it! I’ll definitely be staying here in the future.

Not a typical DT: must be recently renovated. Very sophisticated decor. Bed extremely comfortable. Room was spacious.

The staff was kind and friendly. The room was clean and comfortable!

We LOVED this hotel. The cute French Quarter style atrium and luxe Lexington style lounge area and rooms are gorgeous. The shower was huge. The rooms were very spacious and beautifully decorated. The king bed was very comfortable. The front desk staff was pleasant & helpful. We will definitely stay here every time we are in Lexington.

We LOVED this hotel. The cute French Quarter style atrium and luxe Lexington style lounge area and rooms are gorgeous. The shower was huge. The rooms were very spacious and beautifully decorated. The king bed was very comfortable. The front desk staff was pleasant & helpful. We will definitely stay here every time we are in Lexington.

Mathis was a beautiful hotel with exceptional staff and service. The facilities were just beautiful and very clean.

Mathis was a beautiful hotel with exceptional staff and service. The facilities were just beautiful and very clean.

Loved soaker tub

Stayed here for the weekend to attend a family member's memorial service. This is an aged 3 star hotel masquerading as 4 stars. The building has been renovated, but still shows its age. My room still had an old school chain style secondary security lock, which was missing the end of the chain rendering it useless. The room was missing the remote for the TV and the room phone did not work at all, so I had to call the front desk on my cell to report the missing remote. The "free airport shuttle" was unavailable on a Friday evening when I arrived to Lexington. After calling the hotel, I was told I had to prearrange the pickup for my arrival and they could not pick me up. It was also unavailable when I tried to schedule it for my return trip to the airport as well due to my early departure time to the airport. I ended up having to take an UBER. Neither of these circumstances were in any of the hotel's descriptions for the shuttle service. While I was at the airport waiting for my alternative transportation to arrive, multiple other area hotel chains arrived to pick up their customers. Skip the cookies and stay elsewhere.

Loved soaker tub

Stayed here for the weekend to attend a family member's memorial service. This is an aged 3 star hotel masquerading as 4 stars. The building has been renovated, but still shows its age. My room still had an old school chain style secondary security lock, which was missing the end of the chain rendering it useless. The room was missing the remote for the TV and the room phone did not work at all, so I had to call the front desk on my cell to report the missing remote. The "free airport shuttle" was unavailable on a Friday evening when I arrived to Lexington. After calling the hotel, I was told I had to prearrange the pickup for my arrival and they could not pick me up. It was also unavailable when I tried to schedule it for my return trip to the airport as well due to my early departure time to the airport. I ended up having to take an UBER. Neither of these circumstances were in any of the hotel's descriptions for the shuttle service. While I was at the airport waiting for my alternative transportation to arrive, multiple other area hotel chains arrived to pick up their customers. Skip the cookies and stay elsewhere.

Very nice and clean. Close to shopping

Very nice and clean. Close to shopping

Great place to stay!!!

Great place to stay!!!

Always nice and friendly love the staff

Cheryl was so helpful checking us in!

Cheryl was so helpful checking us in!

Updated but still an old property. Room was very clean and had an updated look but the AC wasn’t working properly so the tech came up to fix it and was able to get it going in about 30 min. The thing is if you are going to renovate and upgrade the look spend the money and replace the 30 plus years old ac system. Also the homeless guy on the bench outside was a bit of a turn off.

Updated but still an old property. Room was very clean and had an updated look but the AC wasn’t working properly so the tech came up to fix it and was able to get it going in about 30 min. The thing is if you are going to renovate and upgrade the look spend the money and replace the 30 plus years old ac system. Also the homeless guy on the bench outside was a bit of a turn off.

Great customer service all around!!

Great customer service all around!!

This Doubletree looked like an Embassy Suites inside with room's that overlooked the central court which I liked. The place is bring renovated as we kept being told so the bar area was under stocked. The rooms have very comfortable beds and nice bathrooms in the jr suite we stayed in and was clean. No hair anywhere or signs of previous guests. The HVAC was super loud and we changed rooms because of the first unit only to have the second room still have a loud unit when it kicked on. Bad axx kids playing in the open court area and in halls middle of the night. Cookies were delicious. Location was convenient to downtown.