Excellent

Excellent

This hotel is just ok. Walls are paper thin so you hear everything in other rooms and the hallway. Beds- hard. It’s in a nice area though.

This hotel is just ok. Walls are paper thin so you hear everything in other rooms and the hallway. Beds- hard. It’s in a nice area though.

Great location within walking distance of the university. Very clean!

Great location within walking distance of the university. Very clean!

Great stay thank you

Great stay thank you

Nice. Beds are comfy. Bathrooms are small. The staff that checked me in and out were fabulous.

We really liked this hotel. We have stayed at several in Knoxville and this is our favorite. Great location and everyone is just so very friendly!

We"ve stayed at this hotel for years. I just wish they had a incentive program for returning guest during UT football season. The rate goes up so so high we cant afford it on a retirement budget. We are taking our grandson to a game this weekend and cant afford to stay there. Makes me sad because I love the hotel and the staff is wonderful.

We"ve stayed at this hotel for years. I just wish they had a incentive program for returning guest during UT football season. The rate goes up so so high we cant afford it on a retirement budget. We are taking our grandson to a game this weekend and cant afford to stay there. Makes me sad because I love the hotel and the staff is wonderful.

Great hotel, little loud due to location Downtown.

Great staff.

Fantastic stay, great location, helpful staff and comfortable room

Very friendly and helpful staff.

The hotel staff was very friendly, the inside of the building is beautiful, and our room was comfortable.

The hotel staff was very friendly, the inside of the building is beautiful, and our room was comfortable.

We hot to check in early and asked for a quiet room. The room was ok until the neigbours checked in and put the TV on - it was so loud that the whole floor heard it. We went downstairs to ask help from front desk. Natalie was very helpful and gave us another room, which was very quiet. Excellent service!

We hot to check in early and asked for a quiet room. The room was ok until the neigbours checked in and put the TV on - it was so loud that the whole floor heard it. We went downstairs to ask help from front desk. Natalie was very helpful and gave us another room, which was very quiet. Excellent service!

Very comfortable and attractive in a perfect location.

I've stayed here several times, but this last time was disappointing. The service was great, as usual, but the room, not so much. We had a nice room facing Market Square. Unfortunately, the noise level from the street was unbearable. We got, at most, a few hours of sleep. It was an endless parade of cars and motorcycles revving their engines loudly, police and fire truck sirens, and loud music. Mind you, we were on the 7th floor with all of the windows closed, and it sounded like the cars were in our actual room. The cherry on the sundae was the AC in the room - it was feast or famine. The room itself was humid, and the temp was either freezing or muggy, but never comfortable. I've never experienced anything like this at this property, so I'll give the benefit of the doubt and hope that it was just a one-time thing. Nonetheless, I'll request a room on the opposite side of the building next time to hopefully avoid the street noise.

I've stayed here several times, but this last time was disappointing. The service was great, as usual, but the room, not so much. We had a nice room facing Market Square. Unfortunately, the noise level from the street was unbearable. We got, at most, a few hours of sleep. It was an endless parade of cars and motorcycles revving their engines loudly, police and fire truck sirens, and loud music. Mind you, we were on the 7th floor with all of the windows closed, and it sounded like the cars were in our actual room. The cherry on the sundae was the AC in the room - it was feast or famine. The room itself was humid, and the temp was either freezing or muggy, but never comfortable. I've never experienced anything like this at this property, so I'll give the benefit of the doubt and hope that it was just a one-time thing. Nonetheless, I'll request a room on the opposite side of the building next time to hopefully avoid the street noise.

Hotel and location are fabulous. Getting in the hotel is a nightmare no more than 2 cars can really be in the drive. Entering and exiting the parking garage is terrible and has been fogging on for over 2 years and doesn’t appear close to completion

Hotel and location are fabulous. Getting in the hotel is a nightmare no more than 2 cars can really be in the drive. Entering and exiting the parking garage is terrible and has been fogging on for over 2 years and doesn’t appear close to completion

Everything was good

Everything was good

Our favorite hotel in Knoxville. The location is excellent and the staff is helpful.

Our favorite hotel in Knoxville. The location is excellent and the staff is helpful.

It’s a great hotel! Great location, great staff, great rooms. It’s under construction in the back at the moment but I’m sure it’ll be great when it’s done!

Perfect location for a UTK move in…. Will be back

It’s a great hotel! Great location, great staff, great rooms. It’s under construction in the back at the moment but I’m sure it’ll be great when it’s done!