Overall nice, helpful staff in particular - Idriss, Omar & Leni . They made hotel great. And, Nice view, gym & location. Unfortunately, not impressed with the rest- this was not near my expectation of a Marriott hotel. I got stuck in an elevator that another guest got stuck in day before and it was not fixed. It was a scary experience and management did not seem concerned much. I still am waiting to hear from upper management to do something after speaking with the manager on duty after it happened. Ultimately, Leni got jammed door open and 3 of us in the elevator were free. We also were late to see Red Sox / Yankee game because of time to gather myself and family ; and address this traumatic experience. Wish all the employees there were as concerned and hospitable as Idriss, Omar & Leni. It would make for what I expect of a Marriott hotel.

Overall nice, helpful staff in particular - Idriss, Omar & Leni . They made hotel great. And, Nice view, gym & location. Unfortunately, not impressed with the rest- this was not near my expectation of a Marriott hotel. I got stuck in an elevator that another guest got stuck in day before and it was not fixed. It was a scary experience and management did not seem concerned much. I still am waiting to hear from upper management to do something after speaking with the manager on duty after it happened. Ultimately, Leni got jammed door open and 3 of us in the elevator were free. We also were late to see Red Sox / Yankee game because of time to gather myself and family ; and address this traumatic experience. Wish all the employees there were as concerned and hospitable as Idriss, Omar & Leni. It would make for what I expect of a Marriott hotel.

Everything was very good

Everything was very good

Great hotel in Manhattan. Could walk to everything.

Great hotel in Manhattan. Could walk to everything.

Our stay was good and the staff were extremely polite.

Our stay was good and the staff were extremely polite.

Lots of things to do within walking distance.

Lots of things to do within walking distance.

The staff always does an excellent job of taking care of all my needs.

The staff always does an excellent job of taking care of all my needs.

Loved it

Loved it

The cleaning staff were absolutely amazing!!! We didn’t need use them everyday but went out of the way to make sure we were ok. Location is so convenient. Close to subway and nice restaurants. Close to Battery Park. Have stayed here twice and would stay again.

The cleaning staff were absolutely amazing!!! We didn’t need use them everyday but went out of the way to make sure we were ok. Location is so convenient. Close to subway and nice restaurants. Close to Battery Park. Have stayed here twice and would stay again.

The hotel was clean, well maintained, and easy to get to. There was a subway station right around the corner making it very easy to get around. Also, for a hotel restaurant, bill’s was actually very tasty.

The hotel was clean, well maintained, and easy to get to. There was a subway station right around the corner making it very easy to get around. Also, for a hotel restaurant, bill’s was actually very tasty.

Disappointed with room

Disappointed with room

The hotel is great, quiet very close to a bike trail, subways stop, a nice Indian restaurant, and World Trade Center. Clean rooms, hot water, fridge in room. Our only problem was that at check in I had my husband’s name on the reservation and he wasn’t there, so it took a while to go through Hotels.com to get the name on the reservation transferred. Not the fault of the hotel, but a good lesson to make sure the reservation is under the right name if you’re reserving through a third party. Great location if you’re doing Bike New York. The restaurant/bar downstairs was too loud for us. We used a credit the hotel had given us to rent bikes through Citibike. If you plan to do this, bring your own helmet.

The hotel is great, quiet very close to a bike trail, subways stop, a nice Indian restaurant, and World Trade Center. Clean rooms, hot water, fridge in room. Our only problem was that at check in I had my husband’s name on the reservation and he wasn’t there, so it took a while to go through Hotels.com to get the name on the reservation transferred. Not the fault of the hotel, but a good lesson to make sure the reservation is under the right name if you’re reserving through a third party. Great location if you’re doing Bike New York. The restaurant/bar downstairs was too loud for us. We used a credit the hotel had given us to rent bikes through Citibike. If you plan to do this, bring your own helmet.

Great stay!

Great stay!

Hotel stay was very pleasant. Walking distant is 5 minutes from the World Trade Center and 9/11 Memorial. There are shopping areas around that are 8-11 mins walking.

Hotel stay was very pleasant. Walking distant is 5 minutes from the World Trade Center and 9/11 Memorial. There are shopping areas around that are 8-11 mins walking.

great place close to one world. very happy with everything

great place close to one world. very happy with everything

LOCATION IS GREAT!!

LOCATION IS GREAT!!

I would of rather slept in my truck

I would of rather slept in my truck