Friday night bunch of high school kids having a dupe party at end of hall. Saturday and Sunday 50 kids, babes in arms to 13/15 teenagers. Fan on room heater needs attention. Bathroom 3 way light switches not working properly (I am a licensed electrician).

Friday night bunch of high school kids having a dupe party at end of hall. Saturday and Sunday 50 kids, babes in arms to 13/15 teenagers. Fan on room heater needs attention. Bathroom 3 way light switches not working properly (I am a licensed electrician).

Hotel lobby looks like it is getting some updates. Room was nice but could have been vacuumed/swept a little better. Stuff in the corners of the floor. Bed was comfy. Fair price for what you get.

Hotel lobby looks like it is getting some updates. Room was nice but could have been vacuumed/swept a little better. Stuff in the corners of the floor. Bed was comfy. Fair price for what you get.

We were not able to get extra towels, our bath sink was clogged and they never sent anyone to repair it

We were not able to get extra towels, our bath sink was clogged and they never sent anyone to repair it

Ok stay.... Room needed updating but overal agood stay. Room on 1st floor near pool was surprisingly quiet for a Saturday night

Ok stay.... Room needed updating but overal agood stay. Room on 1st floor near pool was surprisingly quiet for a Saturday night

Very underwhelming customer service.

Very underwhelming customer service.

The stay was nice, room clean and no noise. Maya at the front desk was very friendly and helpful. I traveled for Detroit 3 hrs and i was exhausted but needed to attend my family bday party. She got me a room and it was nice, breakfast was good and i was even able to hit the treadmill. Thank you Country Inn for making my stay comfortable. I will be staying again whenever im in Muskegon.

The stay was nice, room clean and no noise. Maya at the front desk was very friendly and helpful. I traveled for Detroit 3 hrs and i was exhausted but needed to attend my family bday party. She got me a room and it was nice, breakfast was good and i was even able to hit the treadmill. Thank you Country Inn for making my stay comfortable. I will be staying again whenever im in Muskegon.

After a long 10hr drive to Muskegon, we arrived to check in to our reserved booking here and was told our room was put up on a higher floor. We had tons of luggage and strollers bassinets etc. we unable to even get to the room because we couldn’t hall all of our items up the stairs! We asked to have concerige bring them up and we’re told no one was available. We didn’t get to the room before we understood that we’d have ro fo to a different hotel that could accommodate us! The man immediately told us we’d be refunded and our deposit was released back to us! I balled my family back up to the hotel the very next morning to verify the deposit was sent back and refund was initiated. The Mexican lady who supposedly runs the place assured us the deposit was sent back and we should receive within 3-5 business days(never happened). Also she stated that there was a policy of one nights rate she had to charge me and I was super upset about since we didn’t even make it to the room! She assured us that we’d get charged one night rate and our deposit was already on its way back to us, ALL A LIE TO GET US OUT OF THE DOOR. had she said anything about our deposit not being refunded at all, I would have wanted more clarity regarding that. She has lied to the third party booking, telling them that she won’t refund us at all! And that the deposit is not even coming back! A digusting, crooked deceitful manager as such should immediately replaced and coached extensively of operating in a

The staff were helpful and nice. The beds were really comfortable and clean.

Our room was.very clean...my mom was.disappointed she had.no scrambled eggs and bacon...my self I had hard boiled eggs and english muffin....

Our room was.very clean...my mom was.disappointed she had.no scrambled eggs and bacon...my self I had hard boiled eggs and english muffin....

Close by Walmart and Michigan adventure!

Close by Walmart and Michigan adventure!

Needs to be updated

Needs to be updated

Stayed for a night before picking up our student from Blue Lake Fine Arts Camp. Excellent location, lots of options for dining and supplies. Check in was uneventful, but be sure to ask for a free cookie if they don't offer! Beds were comfortable with decent pillows and sheets. The bathroom was showing its age in terms of wear and tear, but overall it seemed clean. The room itself was fine, though the armchair upholstery was spotted and could use a deep clean. A deciding factor for us was the pool - there is both an indoor and outdoor pool. The upper observatory deck was cordoned off when we were there. You will need to wear a wristband for both the pool and breakfast. Breakfast the was good with fresh fruit, breads, cereal, two different waffle makers, and gravy and biscuits. I appreciated the staff on hand to keep up with the people coming through. Overall, decent and close to Blue Lake for our purposes.

Stayed for a night before picking up our student from Blue Lake Fine Arts Camp. Excellent location, lots of options for dining and supplies. Check in was uneventful, but be sure to ask for a free cookie if they don't offer! Beds were comfortable with decent pillows and sheets. The bathroom was showing its age in terms of wear and tear, but overall it seemed clean. The room itself was fine, though the armchair upholstery was spotted and could use a deep clean. A deciding factor for us was the pool - there is both an indoor and outdoor pool. The upper observatory deck was cordoned off when we were there. You will need to wear a wristband for both the pool and breakfast. Breakfast the was good with fresh fruit, breads, cereal, two different waffle makers, and gravy and biscuits. I appreciated the staff on hand to keep up with the people coming through. Overall, decent and close to Blue Lake for our purposes.

Theconly issue we had was no elevator, so rhey changed us to a 1st floor room

Theconly issue we had was no elevator, so rhey changed us to a 1st floor room

It needed to be updated and refreshed badly

It needed to be updated and refreshed badly

Front desk was super pleasant! This place is run down and dirty for 250.00 a night before tax, plus an additional 50.00 deposits when we arrived to check in, in case what we take a towel or damage room!?

Did not stay here! Crappy hotel in a crappy area.

Front desk was super pleasant! This place is run down and dirty for 250.00 a night before tax, plus an additional 50.00 deposits when we arrived to check in, in case what we take a towel or damage room!?

Did not stay here! Crappy hotel in a crappy area.

No beef with house keeping,

No beef with house keeping,