My sleep was interupted bt a beeping smoke detector at 5 am front desk brought me a key and switched my room. Gave me a late checkout. Not perfect stay but they ttried to nske it easy for me.

As soon as I entered the room the smell of stale smoke filled the room. I was charged for incidentals and they were unable to reverse the charges. I'm still waiting for them to reverse it. I spent a lot of time on the phone before I got on my flight to Europe. Nobody seems to know why the gentleman at the front desk charged me. The rate was good, but this is a case of you get what you pay for.

As soon as I entered the room the smell of stale smoke filled the room. I was charged for incidentals and they were unable to reverse the charges. I'm still waiting for them to reverse it. I spent a lot of time on the phone before I got on my flight to Europe. Nobody seems to know why the gentleman at the front desk charged me. The rate was good, but this is a case of you get what you pay for.

Disappointed overall. Yes, there was parking but it's $20 per day, didn't say that when I booked. We paid for breakfast and were told that kids go free under 12, but nobody said they have order from the two choices on the kids menu. Surly service at breakfast, the menu said toast and after we waited a bit we asked if was included to be told we should have said because we actually have to specifically say that we want it. Had to ask twice for milk for tea, eggs under done for over-medium just liquidy mess. The next day we remembered to ask for toast but had to ask again twice for milk with drinks, offered a variety to teas but no English breakfast and curtly told that was all they have. Asked for sausage, got bacon and the plates sat on the pass until he sausage was ready , by then the rest of the meal was cold. Left feeling like a scolded child.

Disappointed overall. Yes, there was parking but it's $20 per day, didn't say that when I booked. We paid for breakfast and were told that kids go free under 12, but nobody said they have order from the two choices on the kids menu. Surly service at breakfast, the menu said toast and after we waited a bit we asked if was included to be told we should have said because we actually have to specifically say that we want it. Had to ask twice for milk for tea, eggs under done for over-medium just liquidy mess. The next day we remembered to ask for toast but had to ask again twice for milk with drinks, offered a variety to teas but no English breakfast and curtly told that was all they have. Asked for sausage, got bacon and the plates sat on the pass until he sausage was ready , by then the rest of the meal was cold. Left feeling like a scolded child.

We stayed in the large, one-bedroom unit and everything seemed fine until we went into the bedroom. The strong smell of urine was overwhelming. Asked front desk for assistance and they told us to talk to the manager in the morning (we were only there for 1 night anyway). Said manager wasn't there when we were told she would be and never called us back. Do NOT recommend.

We stayed in the large, one-bedroom unit and everything seemed fine until we went into the bedroom. The strong smell of urine was overwhelming. Asked front desk for assistance and they told us to talk to the manager in the morning (we were only there for 1 night anyway). Said manager wasn't there when we were told she would be and never called us back. Do NOT recommend.

It was a very clean and quiet environment located in a good neighborhood for the price we paid it was a great deal

It was a very clean and quiet environment located in a good neighborhood for the price we paid it was a great deal

The front Desk Staff Jessie was WONDERFUL! Checked me in very quickly and very caring. The hotel room exceeded my expectations, with brand new amenities, large spacious rooms, beautifully decorated hallways and new carpet. I was very pleased with my stay. I felt like I was in my own apartment. Also 10 minutes from SFO Airport !!

The front Desk Staff Jessie was WONDERFUL! Checked me in very quickly and very caring. The hotel room exceeded my expectations, with brand new amenities, large spacious rooms, beautifully decorated hallways and new carpet. I was very pleased with my stay. I felt like I was in my own apartment. Also 10 minutes from SFO Airport !!

Place was amazing, staff was great

Like the cleanliness. Need to paid for parking which cost an expensive $20/day.

Nice place to stay.

Surrounding neighborhood was a bit too noisy. Otherwise good location to highway.

Staff was helpful but properly had bad smell everywhere lobby hallway and room

Very good place

Very good place

Wonderful stay, convenient parking.

Wonderful stay, convenient parking.

Staff was great. Great service,

Staff was great. Great service,

ok

ok

Good

Good

Great stay

Great stay

As an "airport" hotel, it was a $50 cab ride from the airport. Most other airport hotels had a complementary shuttle service and the Holiday Inn did not. The room furnishings were dirty and dated. It was fairly noisy too, as right next door to the 101. Finally, the staff were pretty ineffective.

As an "airport" hotel, it was a $50 cab ride from the airport. Most other airport hotels had a complementary shuttle service and the Holiday Inn did not. The room furnishings were dirty and dated. It was fairly noisy too, as right next door to the 101. Finally, the staff were pretty ineffective.

EASY ACCESS TO THE FREEWAY.

EASY ACCESS TO THE FREEWAY.