Excellent breakfast and very good location

Excellent breakfast and very good location

We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome

We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome

Felt the staff were not well trained and very disinterested. No one told us when we arrived our rate included breakfast so missed it the first day. Also the tap water was very brown, again not explained on arrival, on asking just told OK to drink! Frankly I didnt want to shower in it ! Everyone we asked in town said not to drink the water. The manager did take the time to come and apologise which was appreciated.

Felt the staff were not well trained and very disinterested. No one told us when we arrived our rate included breakfast so missed it the first day. Also the tap water was very brown, again not explained on arrival, on asking just told OK to drink! Frankly I didnt want to shower in it ! Everyone we asked in town said not to drink the water. The manager did take the time to come and apologise which was appreciated.

We have stayed at Marriott Quays on a previous occasion so booked again for our visit to Knysna. Unfortunately our room was a disappointment. There is a light at head height fastened to the wall at the side of the bed. This hit your head turning from he fridge and if moved, getting out of bed. We eventually found the switch for this along the floor! There was only one bedside table and this was a double bed so couldn’t be used by both. Have you tried to be comfortable with your glasses, book,glass of water and your early morning pill at the other side of the room? I requested a bedside table to be told all the rooms only had one so none were forth coming. We were there three nights and for the first two showers taken between 5&6 pm the water was COLD, we thought people had used all there was but reported this and there was warm water on our last night. The one excellent thing was the breakfast - a lovely selection and freshly cooked egg dishes and the waiting staff were cheerful and friendly. There is a charge for overnight parking. Not much but it gave you the feeling that they were grasping for every penny. We won’t be back in a rush. There are so many places offering accommodation in Knysna!

We have stayed at Marriott Quays on a previous occasion so booked again for our visit to Knysna. Unfortunately our room was a disappointment. There is a light at head height fastened to the wall at the side of the bed. This hit your head turning from he fridge and if moved, getting out of bed. We eventually found the switch for this along the floor! There was only one bedside table and this was a double bed so couldn’t be used by both. Have you tried to be comfortable with your glasses, book,glass of water and your early morning pill at the other side of the room? I requested a bedside table to be told all the rooms only had one so none were forth coming. We were there three nights and for the first two showers taken between 5&6 pm the water was COLD, we thought people had used all there was but reported this and there was warm water on our last night. The one excellent thing was the breakfast - a lovely selection and freshly cooked egg dishes and the waiting staff were cheerful and friendly. There is a charge for overnight parking. Not much but it gave you the feeling that they were grasping for every penny. We won’t be back in a rush. There are so many places offering accommodation in Knysna!

A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.

A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.

Excellent harbour view. Super convenient for seafood and shopping. Breakfast is fantastic but it’s a bit awkward for no free parking

Excellent harbour view. Super convenient for seafood and shopping. Breakfast is fantastic but it’s a bit awkward for no free parking

Its always great! Staff excellent. Only complaint is the bed which needs to be replaced. Awoke with both our bodies sore. Thx

Its always great! Staff excellent. Only complaint is the bed which needs to be replaced. Awoke with both our bodies sore. Thx

The hotel was very clean and in an excellent location. The staff were extremely accommodating and welcoming. The breakfast included with our stay was very good. We would highly recommend this hotel.

The hotel was very clean and in an excellent location. The staff were extremely accommodating and welcoming. The breakfast included with our stay was very good. We would highly recommend this hotel.

Everyrhing was nice and acceptable. Website misleading, showing lagoon view photos of standard rooms, yet they all face inland.. on bus depot which is rather noisy. Only rooms with 2x double beds, i.e. more than 2 persons available at increased cost..2+ persons!

Everyrhing was nice and acceptable. Website misleading, showing lagoon view photos of standard rooms, yet they all face inland.. on bus depot which is rather noisy. Only rooms with 2x double beds, i.e. more than 2 persons available at increased cost..2+ persons!

It was great to return to the Knysna Quays hotel . Great room ,lovely view and nice breakfast . The swimming pool is a real plus . Another enjoyable stay .

It was great to return to the Knysna Quays hotel . Great room ,lovely view and nice breakfast . The swimming pool is a real plus . Another enjoyable stay .

Nice hotel well situated at the Waterfront. Plenty of restaurants and activities near by. Breakfast was nice and included. Staff were very nice and helpful. Parking was on site and costs 30 Rand/night. Next door parking is free but no security.

Absolutely amazing. Loved the comfy king size bed. Absolutely spotlessly clean

Nice hotel well situated at the Waterfront. Plenty of restaurants and activities near by. Breakfast was nice and included. Staff were very nice and helpful. Parking was on site and costs 30 Rand/night. Next door parking is free but no security.

Absolutely amazing. Loved the comfy king size bed. Absolutely spotlessly clean

Staff were courteous however not professional or lacking management - many small errors kept on happening which made the overall stay not so nice. Examples are: breakfast was chaotic, waiting 30 minutes for coffee, getting the wrong coffee only for waitress to try to convince to take as new coffees would take time..; WiFi not working; room was not filled with soap, tea etc; many more scenarios like that. Definitely not a Marriott as stated in the name.

Staff were courteous however not professional or lacking management - many small errors kept on happening which made the overall stay not so nice. Examples are: breakfast was chaotic, waiting 30 minutes for coffee, getting the wrong coffee only for waitress to try to convince to take as new coffees would take time..; WiFi not working; room was not filled with soap, tea etc; many more scenarios like that. Definitely not a Marriott as stated in the name.

The stay was very good. The bar was lacking some items for the ladies (Amarula, Gonger beer). otherwise no complaints.

The stay was very good. The bar was lacking some items for the ladies (Amarula, Gonger beer). otherwise no complaints.

Lovely hotel which is right next to the Waterfront so you are a short walk from the great restauranrs. Hotel was quiet, clean and had a lovely pool. good choice for breakfast: fruit, cold meats, cereal and hot options.

Lovely hotel which is right next to the Waterfront so you are a short walk from the great restauranrs. Hotel was quiet, clean and had a lovely pool. good choice for breakfast: fruit, cold meats, cereal and hot options.

Location was perfect! Surrounded by shops, restaurants and the Marina. Would have enjoyed a extra day in Knysna.

Location was perfect! Surrounded by shops, restaurants and the Marina. Would have enjoyed a extra day in Knysna.