Terrible. Not clean. Smelled like animal. Sheets were not changed. Fixtures all loose and falling out. Toilet not connected securely to the floor. No shower curtain at all. Went to complain about it and the front desk employee was passed out sleeping behind the counter at 10:55 AM. Just an absolutely terrible experience all the way around.

Terrible. Not clean. Smelled like animal. Sheets were not changed. Fixtures all loose and falling out. Toilet not connected securely to the floor. No shower curtain at all. Went to complain about it and the front desk employee was passed out sleeping behind the counter at 10:55 AM. Just an absolutely terrible experience all the way around.

Motel is being renovated. Our room had been recently done. Nice, quiet and clean. Tub drained slowly but shower was good - a bit low for tall people. Not too bad to walk downtown, a trolley stop was close by but we didn't use it.

Motel is being renovated. Our room had been recently done. Nice, quiet and clean. Tub drained slowly but shower was good - a bit low for tall people. Not too bad to walk downtown, a trolley stop was close by but we didn't use it.

Last year we stayed out was amazing the bed was so comfortable, this time the bed was so hard it felt like sleeping on concrete. When we came in to shower and use the jacuzzi the hot water didn't work, they came and fixed it and then we tried to use the jacuzzi and it didn't work. So we just tried to get some sleep but someone with a dog was there and the dog was a continuous bark and sounded like he was in pain it something. The room was clean other then that.

Last year we stayed out was amazing the bed was so comfortable, this time the bed was so hard it felt like sleeping on concrete. When we came in to shower and use the jacuzzi the hot water didn't work, they came and fixed it and then we tried to use the jacuzzi and it didn't work. So we just tried to get some sleep but someone with a dog was there and the dog was a continuous bark and sounded like he was in pain it something. The room was clean other then that.

Cheapest hotel on our entire trip! But, you get what you pay for. They're going thru renovations currently, so the property looks a little iffy. In the edge of town, so if you’re lucky you’ll see some wildlife.

Cheapest hotel on our entire trip! But, you get what you pay for. They're going thru renovations currently, so the property looks a little iffy. In the edge of town, so if you’re lucky you’ll see some wildlife.

Friendly staff, clean, easy access and perfectly located

Friendly staff, clean, easy access and perfectly located

For the price you cant beat it. The remodeled rooms are nicely done. Great for stays longer than just a night or two.

For the price you cant beat it. The remodeled rooms are nicely done. Great for stays longer than just a night or two.

When I went to the assigned room the door was open and the maintenance guy was sitting in the chair in the corner of the room watching tv and on his phone. I was switched to another room because he was in there working. Tv in the new room would stay on all of 2 seconds then turn off constantly. Informed the front desk and I was told maintenance would be by. I am checking out in a few hours and maintenance never came and still no working tv.

When I went to the assigned room the door was open and the maintenance guy was sitting in the chair in the corner of the room watching tv and on his phone. I was switched to another room because he was in there working. Tv in the new room would stay on all of 2 seconds then turn off constantly. Informed the front desk and I was told maintenance would be by. I am checking out in a few hours and maintenance never came and still no working tv.

The staff were amazing and exceptionally friendly. The area of the motel was a bit sketchy and I didn’t feel safe at night to take my pet out. The pet area was very smelly and people didn’t clean up after their pets. There are renovations going on, our room was beautiful. The bed was uncomfortable, there was tissue stuff in/over the peep hole. No fault to the hotel but the people in the next room and a few rooms down stayed out in the walkway until 2:30am on their phone, talking, and yelling loudly both nights, and it echoed keeping us up most of the night. The parking lot was dirty and the parking is ridiculous. I do believe there were people living there, and seemed to be people hanging around that didn’t belong there making me feel unsure and unsafe. We checked out this morning and our sink didn’t drain, the jetted tub gurgled all night, and when we turned our keys in the office was full of many customers that their rooms had sewage back up in their rooms, ruining some of their personal items, and they could no longer stay in their rooms.

The staff were amazing and exceptionally friendly. The area of the motel was a bit sketchy and I didn’t feel safe at night to take my pet out. The pet area was very smelly and people didn’t clean up after their pets. There are renovations going on, our room was beautiful. The bed was uncomfortable, there was tissue stuff in/over the peep hole. No fault to the hotel but the people in the next room and a few rooms down stayed out in the walkway until 2:30am on their phone, talking, and yelling loudly both nights, and it echoed keeping us up most of the night. The parking lot was dirty and the parking is ridiculous. I do believe there were people living there, and seemed to be people hanging around that didn’t belong there making me feel unsure and unsafe. We checked out this morning and our sink didn’t drain, the jetted tub gurgled all night, and when we turned our keys in the office was full of many customers that their rooms had sewage back up in their rooms, ruining some of their personal items, and they could no longer stay in their rooms.

Pool wasn’t working but good other than that

Pool wasn’t working but good other than that

Clean, newly renovated rooms, parking was tight. Walking distance to Gatlinburg trail, we saw a bear almost every day for a week, several times in motel property. Dog friendly.

Clean, newly renovated rooms, parking was tight. Walking distance to Gatlinburg trail, we saw a bear almost every day for a week, several times in motel property. Dog friendly.

Property is okay it's not the fact the property is okay it's the fact that when you ask for a refund you should get a refund when you don't stay at the property so I'm not really happy with the respect but I've got because I've not got anything back when I didn't stay here

Property is okay it's not the fact the property is okay it's the fact that when you ask for a refund you should get a refund when you don't stay at the property so I'm not really happy with the respect but I've got because I've not got anything back when I didn't stay here

Location was convenient. Clean and saw some bears too

Location was convenient. Clean and saw some bears too

You get what you pay for. Very conveniently located and cheap in price.

You get what you pay for. Very conveniently located and cheap in price.

Room was spotless!

The rooms were clean and remodeled no coffee makers nor phone in the room so if you need the front desk you have to walk all the way to the front. Staff was very friendly. There were a lot of bears but they were friendly not aggressive. The pool DOES NOT WORK it is closed however they will let you swim at the days inn down the road. Will stay there again

Room was spotless!

The rooms were clean and remodeled no coffee makers nor phone in the room so if you need the front desk you have to walk all the way to the front. Staff was very friendly. There were a lot of bears but they were friendly not aggressive. The pool DOES NOT WORK it is closed however they will let you swim at the days inn down the road. Will stay there again

It was in a convenient location.

It was in a convenient location.