There was an additional 265.00+100 incidental pet fee which was not disclosed. Balcony was barely one and there was construction right next door. Not a quiet getaway as I had hoped.

We had an amazing one night stay. I love the decor, just the whole aesthetic of the property right there on the water.

We had an amazing one night stay. I love the decor, just the whole aesthetic of the property right there on the water.

It was everything that we needed for our stay. Staff was friendly and professional. Restaurant served great food. Overall a positive experience

It was everything that we needed for our stay. Staff was friendly and professional. Restaurant served great food. Overall a positive experience

While checking in they said we owed more money due to missing fees not paid through Hotels but they did remove all of them - just be aware. The front desk staff were great - we were having battery issues with our vehicle and they told us where to get it fixed and gave us directions. The room was very comfortable, a few stains & wear marks….but overall very nice. Bathroom was updated, balcony was very small with an angled view of the ocean. Definitely not “ocean front” as indicated. We “tried” to eat at the Tide Room - when we arrived we sat at the bar first for a cocktail but after waiting for about 5 minutes then the bartender told us it’d be at least another 10-15 minutes wait and we should go somewhere else. As we were tired and didn’t feel like driving - we begrudgingly tried the Tap Room Bar. There we had excellent service, great selection and enjoyed delicious 2 appetizers. The bartender gave us a lot of great information about the area as well.

While checking in they said we owed more money due to missing fees not paid through Hotels but they did remove all of them - just be aware. The front desk staff were great - we were having battery issues with our vehicle and they told us where to get it fixed and gave us directions. The room was very comfortable, a few stains & wear marks….but overall very nice. Bathroom was updated, balcony was very small with an angled view of the ocean. Definitely not “ocean front” as indicated. We “tried” to eat at the Tide Room - when we arrived we sat at the bar first for a cocktail but after waiting for about 5 minutes then the bartender told us it’d be at least another 10-15 minutes wait and we should go somewhere else. As we were tired and didn’t feel like driving - we begrudgingly tried the Tap Room Bar. There we had excellent service, great selection and enjoyed delicious 2 appetizers. The bartender gave us a lot of great information about the area as well.

Beautiful room, beautiful resort, loves the live music

Beautiful room, beautiful resort, loves the live music

Just OK. New furnishings made this place look modern. But it wasnt the cleanest. Floors are filthy, like maybe they vacuum but never mop. Your feet will be instantly dirty as soon as you take your shoes off, so be prepared for that. Rug was also dirty and all stained. Didnt have towels im the room when we arrived and the empty conditioner bottle was never re/filled during our stay. Otherwise staff was friendly and room had a cute balcony with ocean view. Hottest water in any hotel ive stayed. Given its OCMD and all hotels are kinda dingy and overpriced, its OK. I would personally not stay here again but it wasnt the worst.

Just OK. New furnishings made this place look modern. But it wasnt the cleanest. Floors are filthy, like maybe they vacuum but never mop. Your feet will be instantly dirty as soon as you take your shoes off, so be prepared for that. Rug was also dirty and all stained. Didnt have towels im the room when we arrived and the empty conditioner bottle was never re/filled during our stay. Otherwise staff was friendly and room had a cute balcony with ocean view. Hottest water in any hotel ive stayed. Given its OCMD and all hotels are kinda dingy and overpriced, its OK. I would personally not stay here again but it wasnt the worst.

The room had some issues the outlet and bathroom

The staff was super friendly. The bar tenders and the drinks were great. We had 1 breakfast there which was expensive and totally not worth it. (toast came in cold, the omelett was mediocre and the coffee was not good at all. We had much better luck outside the hotel.

The staff was super friendly. The bar tenders and the drinks were great. We had 1 breakfast there which was expensive and totally not worth it. (toast came in cold, the omelett was mediocre and the coffee was not good at all. We had much better luck outside the hotel.

The room had some issues the outlet and bathroom

The check in was smooth. A trainee checked us in & was most pleasant and professional. The room, 716, was adequate. Good space but really needs a lounge chair, something other than the 2 hardbacked table chairs. Lighting was extremely poor. After dark with all 3 lights on you still could not see to do anything. Had to keep the TV on for light. The TV had very few viewing options and the remote did not function properly. At 10am when getting into bed the 1st night, the sheets were dirty, filled with sand; obviously not changed after the last occupant. We called & housekeeping came right away and changed both beds. The bathroom was a challenge. The toilet seat was broken. We called for a repair but there was a maintenance emergency . However, once that was resolved there was no follow up re: toilet seat. The shower head is just not functional- no options no functions- you need a standard shower head. The tub floor had very worn skid resistant strips- need to be upgraded. And although we did not request an accessible bathroom, there truly needs to be at least one grab bar in the shower, especially when the tub floor is sooooo slippery. The door is much too narrow! You need to upgrade your complimentary toiletries---very low end. I had to go out to buy shampoo. The Ironing Board cover is very worn & needs replacing and finally, the Coffee Maker, although a name brand, is not adequate; you need at least a 4 - 6 cup drip coffee maker with coffee options. Thanks for the water.

The check in was smooth. A trainee checked us in & was most pleasant and professional. The room, 716, was adequate. Good space but really needs a lounge chair, something other than the 2 hardbacked table chairs. Lighting was extremely poor. After dark with all 3 lights on you still could not see to do anything. Had to keep the TV on for light. The TV had very few viewing options and the remote did not function properly. At 10am when getting into bed the 1st night, the sheets were dirty, filled with sand; obviously not changed after the last occupant. We called & housekeeping came right away and changed both beds. The bathroom was a challenge. The toilet seat was broken. We called for a repair but there was a maintenance emergency . However, once that was resolved there was no follow up re: toilet seat. The shower head is just not functional- no options no functions- you need a standard shower head. The tub floor had very worn skid resistant strips- need to be upgraded. And although we did not request an accessible bathroom, there truly needs to be at least one grab bar in the shower, especially when the tub floor is sooooo slippery. The door is much too narrow! You need to upgrade your complimentary toiletries---very low end. I had to go out to buy shampoo. The Ironing Board cover is very worn & needs replacing and finally, the Coffee Maker, although a name brand, is not adequate; you need at least a 4 - 6 cup drip coffee maker with coffee options. Thanks for the water.

We had a nice time during our stay even though there were 2 weddings and a business conference. The staff was very nice and helpful. I will say that getting 4 emails with a welcome letter was a bit ridiculous.

We had a nice time during our stay even though there were 2 weddings and a business conference. The staff was very nice and helpful. I will say that getting 4 emails with a welcome letter was a bit ridiculous.

Concierge during checkout was very rude and sarcastic just bc I gave him back the parking pass by mistake. Stay was decent until that last encounter which left a nasty taste in my mouth

Hospitality was good. We were happy with our stay compared to other hotels we visit in OC. Knowing that it is the end of the season, we knew that somethings would not be available or would be limited. The overall staff were very kind and helpful. Food was good (Crab deviled Eggs delicious)

Hospitality was good. We were happy with our stay compared to other hotels we visit in OC. Knowing that it is the end of the season, we knew that somethings would not be available or would be limited. The overall staff were very kind and helpful. Food was good (Crab deviled Eggs delicious)

$265 pet fee per stay (Crazy… And the rooms have laminate floors!) and a weird small triangular “balcony” impossible to sit out on are 2 reasons I won’t stay here again.

$265 pet fee per stay (Crazy… And the rooms have laminate floors!) and a weird small triangular “balcony” impossible to sit out on are 2 reasons I won’t stay here again.

The hotel was very nice. It was clean, the decor was up to date, and the hotel felt safe. It was very beach, like a Caribbean resort. The rooms were spacious. The downfalls: there was basically no balcony. Only enough area for one person. No microwave. Parking was tight on the weekend. But the fact that the hotel and room was so nice made for the downfalls. I would definitely go back!

The hotel was very nice. It was clean, the decor was up to date, and the hotel felt safe. It was very beach, like a Caribbean resort. The rooms were spacious. The downfalls: there was basically no balcony. Only enough area for one person. No microwave. Parking was tight on the weekend. But the fact that the hotel and room was so nice made for the downfalls. I would definitely go back!

I love the sun room to relax and read the beach chairs and umbrella even though is first come first serve

I loved our location. The only negative piece of our stay was we weren't aware it was Bike Week. Our quiet ocean sounds were replaced with roaring motorcycles.

Resort was beautiful, however rooms were dated and did not compare to the beauty and location of the property

Location is always key

Excellent

Our second stay here. Clean comfortable and friendly. No complaints. Cleaning crew is top notch. Beach service is 5 star. It gets busy but they handle it all appropriately.