My TV didn’t work at all. The Wi-Fi barely works.

The staff was very helpful and friendly.

Peaceful and neat.

Really enjoyed this resort, great staff jerk bar is fantastic especially Chadisha Manager. Property super clean and well maintained. It is having renovations as under new ownership. Hence 4 stars for condition. I would describe as well loved certainly not run down.

Really enjoyed this resort, great staff jerk bar is fantastic especially Chadisha Manager. Property super clean and well maintained. It is having renovations as under new ownership. Hence 4 stars for condition. I would describe as well loved certainly not run down.

Uncomfortable bef

Uncomfortable bef

Generally liked the property. I didnt like the fact that the property ran out of sodas and ice, completely, Need better planning.

There is a little spot called The jerk hut , this place is very precious and the bartender and the cook is what makes this unique. Thank you we had a awesome time

Wide open layout. Adult pool option. Lots of food option.

There is a little spot called The jerk hut , this place is very precious and the bartender and the cook is what makes this unique. Thank you we had a awesome time

Wide open layout. Adult pool option. Lots of food option.

Generally liked the property. I didnt like the fact that the property ran out of sodas and ice, completely, Need better planning.

The staff was amazing- they really do their best to make sure that you are enjoying yourself! Orrett - the bartender at the adult pool is top notch- very professional and insightful! “Shorty”- the bartender at the Jerk Hut is very entertaining and makes amazing drinks! Stephen-the life gaurd is a man with a constant smile and watchful eye and always willing to answer questions about the sea creatures! We will be returning in a few months- our perfect place to recharge our batteries!!

Overall worth it outside of the room. Room could have been better a high smell of mold when entering in the room. Bathroom quite small could been a bigger size as it was cramped. Shower head needs changing out as the water does not spray out correctly. Water leaking from the corner of the tube due to the shower head. I didn’t want to complain as I was only there for 2 night and I was mostly out of the room. However buffet was absolute delight. Beach and pool was amazing. Staff super friendly and helpful.

The staff was amazing- they really do their best to make sure that you are enjoying yourself! Orrett - the bartender at the adult pool is top notch- very professional and insightful! “Shorty”- the bartender at the Jerk Hut is very entertaining and makes amazing drinks! Stephen-the life gaurd is a man with a constant smile and watchful eye and always willing to answer questions about the sea creatures! We will be returning in a few months- our perfect place to recharge our batteries!!

Good jerk chicken

Overall worth it outside of the room. Room could have been better a high smell of mold when entering in the room. Bathroom quite small could been a bigger size as it was cramped. Shower head needs changing out as the water does not spray out correctly. Water leaking from the corner of the tube due to the shower head. I didn’t want to complain as I was only there for 2 night and I was mostly out of the room. However buffet was absolute delight. Beach and pool was amazing. Staff super friendly and helpful.

Good jerk chicken

It’s was ok my TV never worked properly and I’m a TV person so I was a little sad

I have noticed this issue with hotels in Jamaica. You have to prove to the security you have a reservation to go to the lobby to actually book one. Call the front desk and they claim to be sold out but there are so many rooms on Expedia. Book it online and bam! You can now go in. How stupid is that. I think it's just a way to keep Jamaicans out and I hate that. It's our country.

I have noticed this issue with hotels in Jamaica. You have to prove to the security you have a reservation to go to the lobby to actually book one. Call the front desk and they claim to be sold out but there are so many rooms on Expedia. Book it online and bam! You can now go in. How stupid is that. I think it's just a way to keep Jamaicans out and I hate that. It's our country.

It’s was ok my TV never worked properly and I’m a TV person so I was a little sad

It was nice the only problem I had is I book my food on hotels.com and the price was $2964 and when I get there they charge me $3300 even though I show that it say this $2964 on the property one guy try to help and than walk away real rude and they tell me there will be no manager until the next day which I know it was a lie. Eventually I go to my room and it didn't clear and when I go out there and demand to speak with a manager that when I talk to a supervisor and she was very nice and respectful to me. She give me a room by the Ocean and I think that was nice of her! She did a good job making sure I was taking care of. But I love and I will stay there again and also recommend over to stay there.

It was nice the only problem I had is I book my food on hotels.com and the price was $2964 and when I get there they charge me $3300 even though I show that it say this $2964 on the property one guy try to help and than walk away real rude and they tell me there will be no manager until the next day which I know it was a lie. Eventually I go to my room and it didn't clear and when I go out there and demand to speak with a manager that when I talk to a supervisor and she was very nice and respectful to me. She give me a room by the Ocean and I think that was nice of her! She did a good job making sure I was taking care of. But I love and I will stay there again and also recommend over to stay there.

When me and my 4yr old daughter checked in on August 3rd and went to my room, which was a superior room, there was no wifi and the tv didn’t work. The shower was dirty with female hair all over and stains all over. The a/c was very noisy as well. I went to guest services and they only offered to send someone to check, not even an apology for the inconvenience and I had just checked in. I ended up not staying the next day because it was extremely upsetting. When I returned I went to guest services again and requested that they changed my room, which they eventually did. When I went to the new room which was now a junior suite on the other side of the property just to find out again that the tv and wifi wasn’t working all over again. I went and spoke to one of the ladies at guest services just before I went and had dinner. On my way back to the room, I stopped by guest services again to see if they were sending someone to check on the problems. The lady spoke to the maintenance guy over the phone and told me that he was going to come up in a bit. I waited for over an hour which was now after 8pm. So I called down to guest services and tried to get some answers. The lady that answered told me that “she don’t know who I spoke to but it wasn’t her and that I would have to put in a ticket to the get the wifi looked at, also that if I wanted further answers the she would have the manager call the room”. I wouldn’t recommend staying here. Nothing was done for my inconveniences

Everything

Everything

The room was uninhabitable. Air condition did not work. I requested to move to another room and the hotel would not accommodate my request.

When me and my 4yr old daughter checked in on August 3rd and went to my room, which was a superior room, there was no wifi and the tv didn’t work. The shower was dirty with female hair all over and stains all over. The a/c was very noisy as well. I went to guest services and they only offered to send someone to check, not even an apology for the inconvenience and I had just checked in. I ended up not staying the next day because it was extremely upsetting. When I returned I went to guest services again and requested that they changed my room, which they eventually did. When I went to the new room which was now a junior suite on the other side of the property just to find out again that the tv and wifi wasn’t working all over again. I went and spoke to one of the ladies at guest services just before I went and had dinner. On my way back to the room, I stopped by guest services again to see if they were sending someone to check on the problems. The lady spoke to the maintenance guy over the phone and told me that he was going to come up in a bit. I waited for over an hour which was now after 8pm. So I called down to guest services and tried to get some answers. The lady that answered told me that “she don’t know who I spoke to but it wasn’t her and that I would have to put in a ticket to the get the wifi looked at, also that if I wanted further answers the she would have the manager call the room”. I wouldn’t recommend staying here. Nothing was done for my inconveniences

I would not stay at this hotel nor would I recommend it to anyone. The room that we stayed in nothing worked, not TV, not the phone, toilet seat broken, night table lamp full of mold, ironing board dirty, bathroom door has no knobs. To be honest I should get my money back, thank goodness it was for one night.

I would not stay at this hotel nor would I recommend it to anyone. The room that we stayed in nothing worked, not TV, not the phone, toilet seat broken, night table lamp full of mold, ironing board dirty, bathroom door has no knobs. To be honest I should get my money back, thank goodness it was for one night.