Could not check into room until after 4:30, room wasn’t ready.

First room had a terrible smell and we were put in a second room. There was hole on the floor that was covered with carpet and some of the towels smelled terribly. Room service did not even clean the room and simply passed through to other rooms. Will not be returning here again. The only wonderful experience was the customer service we received during our stay.

First room had a terrible smell and we were put in a second room. There was hole on the floor that was covered with carpet and some of the towels smelled terribly. Room service did not even clean the room and simply passed through to other rooms. Will not be returning here again. The only wonderful experience was the customer service we received during our stay.

Nice stay and staff was great at checkout

Nice stay and staff was great at checkout

Horrible experience checking in canceled my reservation without notice and put my family in I in a unpleasant situation

Horrible experience checking in canceled my reservation without notice and put my family in I in a unpleasant situation

I’m disappointed in the amount of cost to stay here and what I got in return . I stayed the weekend of the 13-15th . Let me address my many issues . For one the pictures really give the room justice because i don’t know if they edit the pictures or what but when I got to the room I was shocked.It felt dirty and uncomfortable. Two the ants !! the ants were bad they were all over the table even when we didn’t have food out the ants started multiplying the longer we stayed . Three the lights were out from 7am-2pm it was hot I couldn’t do anything I couldn’t charge my phone or get ready . It’s not the fact that the lights were out because things happen it’s the fact that there was no apologies. there were no announcements there was no refund /partial refund I sat in the dark and heat for almost 8hrs and they offered nothing! and then they called my room after saying I needed to make another payment even tho I paid for 2 nights in full already . I’m not a complainer but I will say I am extremely disappointed and wish I could get some kind of refund

I’m disappointed in the amount of cost to stay here and what I got in return . I stayed the weekend of the 13-15th . Let me address my many issues . For one the pictures really give the room justice because i don’t know if they edit the pictures or what but when I got to the room I was shocked.It felt dirty and uncomfortable. Two the ants !! the ants were bad they were all over the table even when we didn’t have food out the ants started multiplying the longer we stayed . Three the lights were out from 7am-2pm it was hot I couldn’t do anything I couldn’t charge my phone or get ready . It’s not the fact that the lights were out because things happen it’s the fact that there was no apologies. there were no announcements there was no refund /partial refund I sat in the dark and heat for almost 8hrs and they offered nothing! and then they called my room after saying I needed to make another payment even tho I paid for 2 nights in full already . I’m not a complainer but I will say I am extremely disappointed and wish I could get some kind of refund

Near restaurants!

Near restaurants!

thank you

thank you

The late night check-in lady was fantastic! So friendly, sweet & helpful. She was a bright spot after a very long day of work and 3 hour drive!!!

The late night check-in lady was fantastic! So friendly, sweet & helpful. She was a bright spot after a very long day of work and 3 hour drive!!!

Nice

Nice

Great location, price was good, clean and great staff.

Great location, price was good, clean and great staff.

Rooms too small, prices too high.

Rooms too small, prices too high.

Check in was quick, staff was friendly, room was great, and lots of dining options

Check in was quick, staff was friendly, room was great, and lots of dining options

The front desk staff was fantastic- unusually friendly and helpful with my travel needs.

The front desk staff was fantastic- unusually friendly and helpful with my travel needs.

Had a 2 night stay with my family and it was great. Hotel was clean and comfortable and the front desk staff was amazing. Very friendly, welcoming and helpful. Would definitely stay here again!

Had a 2 night stay with my family and it was great. Hotel was clean and comfortable and the front desk staff was amazing. Very friendly, welcoming and helpful. Would definitely stay here again!

An hotel employee opened my locked hotel room door and stepped in without knocking and permission, intruding my privacy. Horrible experience!!!

An hotel employee opened my locked hotel room door and stepped in without knocking and permission, intruding my privacy. Horrible experience!!!

Roaches. Enough said.

Roaches. Enough said.

Very clean. Great staff