Not the worst stay, but not the best either. Have stayed at extended stays previously which had set my expectations of the brand. This location in North Olmsted left me feeling like it was the communities housing for displaced resident. Will definitely choose a different brand hotel in the future.

You get what you pay for

Not the worst stay, but not the best either. Have stayed at extended stays previously which had set my expectations of the brand. This location in North Olmsted left me feeling like it was the communities housing for displaced resident. Will definitely choose a different brand hotel in the future.

You get what you pay for

Horrible customer service, should probably replace the manager with a person who actually has manners. Not one good experience at this location. Lots of drug deals done on the property, along with fighting and arguing in the hallways, all hours of the night. Definitely not returning.

Horrible customer service, should probably replace the manager with a person who actually has manners. Not one good experience at this location. Lots of drug deals done on the property, along with fighting and arguing in the hallways, all hours of the night. Definitely not returning.

It was not good. Stayed two nights. That was too long. Complimentary breakfast was awful. Coffee was in drinkable. Will never stay at sn Extended Stay America again!!

It was not good. Stayed two nights. That was too long. Complimentary breakfast was awful. Coffee was in drinkable. Will never stay at sn Extended Stay America again!!

Cold shower

Cold shower

Good enough. Not fancy but serviceable. Needs better maintenance.

Good enough. Not fancy but serviceable. Needs better maintenance.

Only a few things not the greatest, carpet was stained, the AC didnt work all that well. It was good for the price. Staff was excellent.

Was in good location

I didn’t really feel safe. It felt ghetto. There was no communication with staff. I extended my stay due to having to stay an extra night and I went down to make sure they knew so they wouldn’t bang on my door and sure enough, the next morning they were banging on my door to leave.

Still waiting on a refund for checking out after one night stay.

Honestly everything dirty. It was noisy and hard to do work due to the constant noise.

The pictures are not with the hotel looks like, however they were just bought and under new management the last time I bought a room from them, so hopefully it got better!

The gentleman that did the check in process was extremely professional and kind. Having a kitchen in room is such a convenience while travelling, Beds were comfortable and Linens were very clean but given the age of everything else it was obvious that it would be difficult for any cleaners to properly clean and sanitize the rooms. Overall the building, fixtures, and furniture are tired and in need of maintenance or complete renovation.

The pictures are not with the hotel looks like, however they were just bought and under new management the last time I bought a room from them, so hopefully it got better!

The gentleman that did the check in process was extremely professional and kind. Having a kitchen in room is such a convenience while travelling, Beds were comfortable and Linens were very clean but given the age of everything else it was obvious that it would be difficult for any cleaners to properly clean and sanitize the rooms. Overall the building, fixtures, and furniture are tired and in need of maintenance or complete renovation.

N/A

N/A

The room was very spacious, but the carpeting base is falling down from the wall in some areas. Carpeting looks old & dirty. Teh bed was surprisingly comfortable.

The room was very spacious, but the carpeting base is falling down from the wall in some areas. Carpeting looks old & dirty. Teh bed was surprisingly comfortable.

Spacious room with kitchen.

Spacious room with kitchen.

This place needs an overhaul. Noisy, crappy parking. Lost power, and they don't have emergency lighting. Part of the roof fell in.

This place needs an overhaul. Noisy, crappy parking. Lost power, and they don't have emergency lighting. Part of the roof fell in.

First impression - parking lot in disrepair. When you walk in the building you are hit with an unpleasant smell throughout the building. Found a live roach on one of the beds chirping away on my final night there. Room in poor condition with wear, nicks, and chips throughout. Safety door lock screws have been pulled out of the door. TV controller has crud deposits and dead batteries. Front desk would not clean or replace the controller. Advertised breakfast is almost non-existent (oatmeal packets, coffee & tea - you may ask the front desk for a small muffin or granola bar). Kitchen cabinets are empty-you must request any/all items/equipment you need in the kitchen. No ice machine in bldg. Non-functional built-in microwave above counter. 2nd microwave on countertop. Sticky kitchen and bathroom floor. No hair dryer in room. Paper sign at front desk said no vacancies 3 of my 4 nights; however, the company's online website showed availability and would allow you to book it. Lower class motel/hotel would have been so much better!

First impression - parking lot in disrepair. When you walk in the building you are hit with an unpleasant smell throughout the building. Found a live roach on one of the beds chirping away on my final night there. Room in poor condition with wear, nicks, and chips throughout. Safety door lock screws have been pulled out of the door. TV controller has crud deposits and dead batteries. Front desk would not clean or replace the controller. Advertised breakfast is almost non-existent (oatmeal packets, coffee & tea - you may ask the front desk for a small muffin or granola bar). Kitchen cabinets are empty-you must request any/all items/equipment you need in the kitchen. No ice machine in bldg. Non-functional built-in microwave above counter. 2nd microwave on countertop. Sticky kitchen and bathroom floor. No hair dryer in room. Paper sign at front desk said no vacancies 3 of my 4 nights; however, the company's online website showed availability and would allow you to book it. Lower class motel/hotel would have been so much better!

Rook was a great size but was not thoroughly cleaned. Top of fridge had dead gnats or small lil bugs, sofa bed mattress was filthy. The concierge was nice about it and came up to clean it and put sheets while we were out. They were as accommodating as they could be. The hotel has a lot of potential. Overall, I wouldn’t stay there again unless there were no other option.