Great Stay!

Old

Great staff. Very friendly.

Great staff. Very friendly.

The hotel is nearly new and in excellent condition. The pool is indoors, which might be nice in the winter, but was disappointing in the summer. Housekeeping is only provided every-other-day. The lobby area and free breakfast are very nice. There is no outdoor area for guests to sit. Overall, I would recommend this location.

The hotel is nearly new and in excellent condition. The pool is indoors, which might be nice in the winter, but was disappointing in the summer. Housekeeping is only provided every-other-day. The lobby area and free breakfast are very nice. There is no outdoor area for guests to sit. Overall, I would recommend this location.

Front desk clerk was upset with colleague at main entrance (Outside area) made verbal threats, using profanity to colleague in front of me and other guests. Not a good look.

Front desk clerk was upset with colleague at main entrance (Outside area) made verbal threats, using profanity to colleague in front of me and other guests. Not a good look.

Front desk woman in afternoon and late at night have poor customer service skills. No smile. I stood in front of first one to check in and she sat for a few seconds before even looking up at me. The night person was behind the wall and didn't come out for a minute. No eye contact. The room was good. TV cable and its guide is weirdest ever. Three different menus for different channels. Crazy. Workout place shouldn't be called workout. It's just treadmills in a closet. No equipment. Just dumbbells in a narrow corner. Either expand or get rid of the room. Breakfast: Eggs not hot.

Front desk woman in afternoon and late at night have poor customer service skills. No smile. I stood in front of first one to check in and she sat for a few seconds before even looking up at me. The night person was behind the wall and didn't come out for a minute. No eye contact. The room was good. TV cable and its guide is weirdest ever. Three different menus for different channels. Crazy. Workout place shouldn't be called workout. It's just treadmills in a closet. No equipment. Just dumbbells in a narrow corner. Either expand or get rid of the room. Breakfast: Eggs not hot.

We stayed at this property because our flight was postponed overnight at the last minute. Very close to the airport. Easy reservation and check in process. Many places to eat and shop within very close proximity. The property was quiet. Free self parking. We had to leave around 6am so we missed the full breakfast but they had a sack breakfast so we could take it with us. Check out was quick and easy. This was a very good value for the money.

We stayed at this property because our flight was postponed overnight at the last minute. Very close to the airport. Easy reservation and check in process. Many places to eat and shop within very close proximity. The property was quiet. Free self parking. We had to leave around 6am so we missed the full breakfast but they had a sack breakfast so we could take it with us. Check out was quick and easy. This was a very good value for the money.

Average standard of Hampton Inn I have stayed.

Average standard of Hampton Inn I have stayed.

If you’re looking for hot coffee, they have it

If you’re looking for hot coffee, they have it

Will stay again

Will stay again

Rooms could use a little updating.

Rooms could use a little updating.

Good for staying

Good for staying

We liked the accessibility to the airport & the shuttle they provide. The staff was very nice. The room was very clean. The only thing we would change would be a more comfortable bed

We liked the accessibility to the airport & the shuttle they provide. The staff was very nice. The room was very clean. The only thing we would change would be a more comfortable bed

We were in Cleveland for a show at the IX Center, and the whole city was already packed for the Eclipse and Women’s Basketball. It was very difficult to find any reasonable accommodations to fit our group’s needs. Luckily, the Hampton Inn-Middleburg Heights was perfect for our group of five. The suite was spacious and newly renovated, with a kitchen area and walk-in shower, all of which were incredibly useful. The Beds were comfortable, and the flatscreen tv’s had hundreds of channels. Breakfast was good and on-par with other Hampton Inn properties, and the staff was pleasant and attentive whenever we needed assistance. Location was also a plus, with plenty of new and existing restaurants and easy access to both I-71 and I-480. For the accommodations, location, and price: you won’t find a better packaged suite anywhere in Middleburg Heights, North Olmsted, Brook Park, or greater Cleveland.

We were in Cleveland for a show at the IX Center, and the whole city was already packed for the Eclipse and Women’s Basketball. It was very difficult to find any reasonable accommodations to fit our group’s needs. Luckily, the Hampton Inn-Middleburg Heights was perfect for our group of five. The suite was spacious and newly renovated, with a kitchen area and walk-in shower, all of which were incredibly useful. The Beds were comfortable, and the flatscreen tv’s had hundreds of channels. Breakfast was good and on-par with other Hampton Inn properties, and the staff was pleasant and attentive whenever we needed assistance. Location was also a plus, with plenty of new and existing restaurants and easy access to both I-71 and I-480. For the accommodations, location, and price: you won’t find a better packaged suite anywhere in Middleburg Heights, North Olmsted, Brook Park, or greater Cleveland.

They charge for wifi

They charge for wifi

24-7 Shuttle service was great!

We enjoyed staying here.

We enjoyed staying here.

24-7 Shuttle service was great!