Good stay but parking can make a bit more sense. When I triedto extend my parking at reception I was told I should have come down to do so at the exact time the previous 24hours elapsed. Does that make any sense that I should interupt my sleep and come down at 4.30am to extend my parking and not at 9am when I came down for breakfast

Never used holiday inn before, very surprised and would use again, breakfast excellent and plenty of choice

Excellent location. Clean and good service. However beds uncomfortable and breakfast underwhelming.

Excellent location. Clean and good service. However beds uncomfortable and breakfast underwhelming.

Never used holiday inn before, very surprised and would use again, breakfast excellent and plenty of choice

Cheap and cheerful, the bed was ridiculously soft and the extractor fan in the bathroom didn’t work. Room was initially set up for 1 person (1 towel, glass, milk etc) and reception staff wouldn’t accept this to begin with, however we returned from a night out to find a mountain of towels and a dairy farm’s worth of milk. Good breakfast and cheerful staff. Would stay again.

The heating did not work freezing cold

The heating did not work freezing cold

Mixed bag - friendly welcome but the double room booked was not available and we ended up with a twin. The room was ok but the carpet needed a good clean and vacuum, as did the hallways, also the lift was dirty. I like a holiday inn express because of the inclusive breakfast, this was available 6.30 - 9.30 but when we arrived at 8.30 there was limited availability. Car parking good but arrive early as limited spaces, location of the hotel very good.

Mixed bag - friendly welcome but the double room booked was not available and we ended up with a twin. The room was ok but the carpet needed a good clean and vacuum, as did the hallways, also the lift was dirty. I like a holiday inn express because of the inclusive breakfast, this was available 6.30 - 9.30 but when we arrived at 8.30 there was limited availability. Car parking good but arrive early as limited spaces, location of the hotel very good.

I was poorly and staff let me stay extra 2 hrs past check out to help me. Very kind

I was poorly and staff let me stay extra 2 hrs past check out to help me. Very kind

stayed 2 nights, breakfast was good value, bedroom comfortable but unfortunately the bathroom door was well worn and didnt close without a loud noise!

stayed 2 nights, breakfast was good value, bedroom comfortable but unfortunately the bathroom door was well worn and didnt close without a loud noise!

Great stay

Friendly , helpful staff . Excellent location in city centre . Clean facilities.

Friendly , helpful staff . Excellent location in city centre . Clean facilities.

Great stay

The bottom sheet didn't seem to fit the bed right. It needs to be clearer about the £7 parking fee for over night stays.

Lovely staff and convenient location. But property is aged and small. Really needs major renovations to update the property

I gave an overall rating of 3, it would have been a 2 but for the staff who were friendly and helpful. When i checked in the room i was given had not been cleaned ir serviced, the bed was not made and towels on the bathroom floor from the previous guest. The reception staff were very apologetic and moved me to a room that had been serviced. The menu choice at the bar consists of 4 items, 2 of which are pizza's, when you are visiting for business you want and should have more choice. The hotel is looking tired throughout and needs some refurbishment. Parking is very limited and often had to park in the Ridings car park. I have 2 more visits for business planned in October, for the reasons outlined above i will be cancelling my bookings. Such a shame as the reception staff were excellent, let down by housekeeping and limited kitchen staff.

I gave an overall rating of 3, it would have been a 2 but for the staff who were friendly and helpful. When i checked in the room i was given had not been cleaned ir serviced, the bed was not made and towels on the bathroom floor from the previous guest. The reception staff were very apologetic and moved me to a room that had been serviced. The menu choice at the bar consists of 4 items, 2 of which are pizza's, when you are visiting for business you want and should have more choice. The hotel is looking tired throughout and needs some refurbishment. Parking is very limited and often had to park in the Ridings car park. I have 2 more visits for business planned in October, for the reasons outlined above i will be cancelling my bookings. Such a shame as the reception staff were excellent, let down by housekeeping and limited kitchen staff.

A sad hotel much in need of refurbishment. Parking a nightmare and if you can find it an extra £7 per night. Stained carpets in a very basic room with old TV. Breakfast a tepid buffet sat for hours. I was booked for two nights but didn’t stay the second - better to do a late drive home. I would not recommend esp at the price charged

Tired looking hotel bed and mattress worn and small double beds not comfy for 2 adults. Parking extremely limited at hotel with questionable alternatives. Breakfast though was awesome as usual for a Holiday Inn Express

Young lass with braces on reception when we checked in was brilliant, really friendly and a credit to the company. Room was good size, bathroom had quite a few hairs on the floor and the shower plug was blocked. The pillows aren't the best, they seem quite hard and large so your head is quite high and uncomfortable. All three of us said we didn't sleep great because of them.

Young lass with braces on reception when we checked in was brilliant, really friendly and a credit to the company. Room was good size, bathroom had quite a few hairs on the floor and the shower plug was blocked. The pillows aren't the best, they seem quite hard and large so your head is quite high and uncomfortable. All three of us said we didn't sleep great because of them.

Had a great stay would use you again

Had a great stay would use you again

No spaces for parking and the cleanliness wasn’t in point

No spaces for parking and the cleanliness wasn’t in point

Good chain hotel close to town centre. Decent breakfast. Parking a bit limited, from £7 per night.

Good chain hotel close to town centre. Decent breakfast. Parking a bit limited, from £7 per night.