We had an absolutely incredible stay at Pug Seal! The hotel was beautiful - incredibly clean and full of great amenities. The staff was wonderful from start to finish and always was willing to help ensure that our stay was perfect. The location of the hotel is city center and within close walking distance to several vibrant local markets. The breakfast that was included with our stay was also amazing and rivaled some of the amazing restaurants that are also nearby. When we come back to Oaxaca we will surely stay at Pug Seal again.

We had an absolutely incredible stay at Pug Seal! The hotel was beautiful - incredibly clean and full of great amenities. The staff was wonderful from start to finish and always was willing to help ensure that our stay was perfect. The location of the hotel is city center and within close walking distance to several vibrant local markets. The breakfast that was included with our stay was also amazing and rivaled some of the amazing restaurants that are also nearby. When we come back to Oaxaca we will surely stay at Pug Seal again.

Stunning hotel murals! Very friendly helpful staff and modern lodging- would deifinitely stay here again!

Stunning hotel murals! Very friendly helpful staff and modern lodging- would deifinitely stay here again!

Great designer hotel for lovers of art and architecture. Service is wonderful — the people that work there are lovely and bend over backwards to make sure your stay is excellent. Excellent chef for morning breakfasts. A well stocked refrigerator in your room, lovely choice of tea and snacks all included in your rate which is very very refreshing as opposed to hotels that nickel and dime you!!

Great designer hotel for lovers of art and architecture. Service is wonderful — the people that work there are lovely and bend over backwards to make sure your stay is excellent. Excellent chef for morning breakfasts. A well stocked refrigerator in your room, lovely choice of tea and snacks all included in your rate which is very very refreshing as opposed to hotels that nickel and dime you!!

Love this hotel very friendly and easy access to downtown

Love this hotel very friendly and easy access to downtown

Lovely hotel with great design and very friendly helpful staff. Highly recommend

Lovely hotel with great design and very friendly helpful staff. Highly recommend

Lovely space, lovely folks. Just wished I could have stayed there longer.

Lovely space, lovely folks. Just wished I could have stayed there longer.

Great spot in Oaxaca....recently renovated in a very cool design...rooms are very comfortable and quiet but a bit dark....fantastic service and attention to detail. Breakfast is served in the courtyard and is delicious. Great location Would go back again without hesitating.

Great spot in Oaxaca....recently renovated in a very cool design...rooms are very comfortable and quiet but a bit dark....fantastic service and attention to detail. Breakfast is served in the courtyard and is delicious. Great location Would go back again without hesitating.

We picked this hotel for our honeymoon after reading a lot of good reviews. When we arrived the check-in experience was lovely, and our room was ready early too. The room was on the main floor and was very dark, but nicely decorated. There was a lot of noise because the kitchen was right there and throughout the day there seemed to be construction nearby. There was a lot of noise at night from a neighboring club (they provide earplugs in the room as this seems to be a consistent issue), but that wasn't our biggest problem. The second day, we left early for a tour and in a rush, I left my watch on the table in the room. When we returned in the evening, we opened the door to a smashed wine glass and a bottle of wine on the floor. These had been left for us as a honeymoon gift. The watch wasn't there on the table, but I assumed housekeeping moved it when they cleaned. The following day, I searched the hotel room and all of our belongings, and my watch was gone. I reported it to the front desk that night and they said they'd check with the housekeeping staff. When we checked out, they were very nonchalant, and offered no solution, reimbursement, or anything. Staying in a place like this was meant to be a treat, something we would rarely do, and was a significant amount of money. While there were some pros, this issue left a pretty bad taste in my mouth and I can't see myself returning to Pug Seal in the future. I work in the travel industry and will not recommend Pug Seal

We picked this hotel for our honeymoon after reading a lot of good reviews. When we arrived the check-in experience was lovely, and our room was ready early too. The room was on the main floor and was very dark, but nicely decorated. There was a lot of noise because the kitchen was right there and throughout the day there seemed to be construction nearby. There was a lot of noise at night from a neighboring club (they provide earplugs in the room as this seems to be a consistent issue), but that wasn't our biggest problem. The second day, we left early for a tour and in a rush, I left my watch on the table in the room. When we returned in the evening, we opened the door to a smashed wine glass and a bottle of wine on the floor. These had been left for us as a honeymoon gift. The watch wasn't there on the table, but I assumed housekeeping moved it when they cleaned. The following day, I searched the hotel room and all of our belongings, and my watch was gone. I reported it to the front desk that night and they said they'd check with the housekeeping staff. When we checked out, they were very nonchalant, and offered no solution, reimbursement, or anything. Staying in a place like this was meant to be a treat, something we would rarely do, and was a significant amount of money. While there were some pros, this issue left a pretty bad taste in my mouth and I can't see myself returning to Pug Seal in the future. I work in the travel industry and will not recommend Pug Seal

Pug Seal Oaxaca is outstanding by every important measure with no shortcomings. I have traveled extensively worldwide for over 50 years. In those travels I have stayed in countless fine hotels - none surpass Pug Seal Oaxaca in terms of an overall hotel experience. The design and concept is inspired and brought to full life by an incomparable staff.

Pug Seal Oaxaca is outstanding by every important measure with no shortcomings. I have traveled extensively worldwide for over 50 years. In those travels I have stayed in countless fine hotels - none surpass Pug Seal Oaxaca in terms of an overall hotel experience. The design and concept is inspired and brought to full life by an incomparable staff.

Unique hotel with exceptional design and very helpful staff.

Unique hotel with exceptional design and very helpful staff.

Perfect location. Unbelievable, perfect service. Amazing breakfast. Snacks and drinks all day long. From the moment we got to the hotel they made us feel like home and like family. We are going back.

Perfect location. Unbelievable, perfect service. Amazing breakfast. Snacks and drinks all day long. From the moment we got to the hotel they made us feel like home and like family. We are going back.

Loved the art surrounding the hotel. Very swanky and romantic. The staff was lovely and easy to communicate with (via WhatsApp.) The breakfast was delicious and the coffee/honesty bar items were very convenient. The location is great too - very walkable to all major attractions in town.

Loved the art surrounding the hotel. Very swanky and romantic. The staff was lovely and easy to communicate with (via WhatsApp.) The breakfast was delicious and the coffee/honesty bar items were very convenient. The location is great too - very walkable to all major attractions in town.

The hotel, the room, the staff, the amenities are all absolutely stellar. But…on weekend nights the sound of the nearby nightclub can be heard in our room and doesn’t stop until 3am. Light sleepers beware.

The hotel, the room, the staff, the amenities are all absolutely stellar. But…on weekend nights the sound of the nearby nightclub can be heard in our room and doesn’t stop until 3am. Light sleepers beware.

The boutique hotel feels more like a large home, but not a bed and breakfast. It's a beautiful hacienda with an exceptional staff.

Can’t leave review but staff was great, property well done, rooms well appointed. Problem was room location. Room at back of hotel behind a nightclub. Mon. & Tues night I could hear a little music from club but not bad. Ended around 11pm. Wed. louder but ok. Thurs. was totally unbearable. I may as well have been there and went til around 2am Unacceptable at Youth Hostel let alone one of the more $$$ hotels in Oaxaca. Fri. was worse. Went to the front desk & comment I got was “Is it really bad?” Opened during pandemic when club weren’t open. As they opened the noise problem became apparent & during Día de los Muertos knew it was a serious problem. Still happy to rent the room at full rate. Apologetic but no other rooms open. Mentioned to manager next morning. Again very apologetic. Said were working with club to correct the problem. Didn’t make big deal when I checked out. The staff had been so nice & not their fault. Once home, I emailed corp. to complain & request refund for my stay. Got reply the next day saying they wouldn’t rent the room on weekends til problem resolved & reimbursing me was a priority. That was 6 weeks ago. Don’t know if they rent the room on weekends but I do know they haven’t reimbursed me. I not only have an issue with my room but now an issue with how poorly they’ve handled it. Hotel has a lot going for it but I can’t recommend it until they’ve corrected the noise problem. Even then, the poor handling of problem makes it hard to recommend at all

Staff was very helpful. Hotel is beautiful and in a great location. Breakfast was delicious. REQUEST A QUIET ROOM away from the street.

Staff was very helpful. Hotel is beautiful and in a great location. Breakfast was delicious. REQUEST A QUIET ROOM away from the street.

Very friendly staff. Big and nice rooms, with good amenities.

Very friendly staff. Big and nice rooms, with good amenities.